What users are saying about
15 Ratings
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Score 9 out of 100

Attribute Ratings

Likelihood to Recommend

10.0

HelpSystems Automate

100%
4 Ratings

Usability

10.0

HelpSystems Automate

100%
1 Rating

Support Rating

10.0

HelpSystems Automate

100%
2 Ratings

Likelihood to Recommend

HelpSystems Automate

It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Kwame H. Baptiste | TrustRadius Reviewer

Pros

HelpSystems Automate

  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Anonymous | TrustRadius Reviewer

Cons

HelpSystems Automate

  • A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none.
  • An "OR" in their conditional statements - currently there is only "AND".
  • Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well).
David Croney | TrustRadius Reviewer

Pricing Details

HelpSystems Automate

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Usability

HelpSystems Automate

HelpSystems Automate 10.0
Based on 1 answer
It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Kwame H. Baptiste | TrustRadius Reviewer

Support Rating

HelpSystems Automate

HelpSystems Automate 10.0
Based on 2 answers
Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Kwame H. Baptiste | TrustRadius Reviewer

Alternatives Considered

HelpSystems Automate

Farjad Habib | TrustRadius Reviewer

Return on Investment

HelpSystems Automate

  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Anonymous | TrustRadius Reviewer

Screenshots

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