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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highfive (discontinued)

    Score6.6 out of 10
    N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A

    JioMeet

    Score9.8 out of 10
    N/AJioMeet, from Jio Platforms headquartered in Mumbai, is a free to download web and video conferencing app boasting collaboration features such group chat, screen share, and file sharing.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Highfive (discontinued)JioMeetZoom Workplace
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Highfive (discontinued)JioMeetZoom Workplace
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Highfive (discontinued)JioMeetZoom Workplace
    Considered Multiple Products
    Discontinued Products
    Chose Highfive (discontinued)
    Webex is quite clunky. The user interface is not as simple to use as UberConference and you have to download an app in order to use it on your desktop. Because of this, new users are often late to meetings because of the time it takes to download the app. UberConference doesn't …
    Incentivized
    Chose Highfive (discontinued)
    UberConference is comparable to the other platforms for conference calls. We use Zoom internally but vendors use it to schedule our demo calls for their products and services.
    Incentivized
    Chose Highfive (discontinued)
    Uberconference in my opinion is the best software out there. One of the things that makes it especially better than all of the other options is that there is no additional software needed for us our our clients. We used to have so many issues with downloading software and …
    Incentivized
    Chose Highfive (discontinued)
    UberConference is free and easy to start and invite users to. It lacks the features of other paid options like Zoom and Slack, and even Zoom's free plan can often satisfy many of our requirements over UberConference.
    Incentivized
    Chose Highfive (discontinued)
    Easy to use interface, quick meeting join, very limited options means nothing to screw up
    Incentivized
    Chose Highfive (discontinued)
    Zoom is the winner of the space in my mind. It has all the features I want, works reliably, and the price is okay. Skype is a dumpster fire, has definite failures, and is a nightmare to admin. Hangouts is only suited to small companies and lacks recording, which is crucial.
    Incentivized
    Chose Highfive (discontinued)
    I like UberConference much more than Webex. While a lot of our external vendors and clients are more familiar with Webex, UberConference is much easier to use and does not require you to download an app. Webex is also pretty clunky and requires you to switch presenters in order …
    Incentivized
    Chose Highfive (discontinued)
    Zoom and Cisco both prompt you to install their software, which I don't like. I don't like having to install plugins every time a new person invites me to a call. Uberconference doesn't do that.
    Incentivized
    Chose Highfive (discontinued)
    Zoom is great for one on one communication and screen sharing, so we often use it for those purposes instead of UberConference. However we always choose UberConference over Google Hangouts, since we've had issues in the past with poor audio and video quality. UberConference …
    Incentivized
    Chose Highfive (discontinued)
    UberConference is easy to schedule and set up for both me and other parties to the conference. I like that it has an iPhone app, and that it recognizes my various phone numbers. UberConference is far more reliable from a sound quality perspective than ANY of its competitors. …
    Incentivized
    Chose Highfive (discontinued)
    UberConference and Zoom have overlapping functionality, but not 100%. UberConference does teleconferencing really well - it makes it very easy to call in and collaborate with a group of people. But for screen sharing, Zoom outshines UberConference. Zoom doesn't use as much …
    Incentivized
    Chose Highfive (discontinued)
    UberConference carries much less administrative overhead than WebEx or GoToMeeting. UberConference's interface is superior to free conference call because you can see who is on the call, mute individuals, and get a tracking report of who spent how much time speaking at the end …
    Incentivized
    Jio Platforms
    Chose JioMeet
    We evaluated both JioMeet and Zoom Workplace but we choose JioMeet due to better pricing.
    Incentivized
    Chose JioMeet
    I feel that JioMeet is a good alternative to zoom.
    Incentivized
    Zoom
    Chose Zoom Workplace
    We used Dialpad and Teams previously and both were fine. When we were looking at scheduling software, we looked at Calendly. Ultimately, it was cheaper to use Zoom Workplace for phone, video and scheduling and we really liked our Zoom Workplace support team. Calendly and Zoom …
    Incentivized
    Chose Zoom Workplace
    Zoom is certainly a better option than all of the above, which is why we went with Zoom (Org Wide).
    Incentivized
    Chose Zoom Workplace
    Zoom is much easier to use and has a better-integrated feature set compared to UberConfernce. I feel the layout is a lot more functional and it's easier to use the record, share, mute features on the fly when in a live meeting or call than it is with UberConfernce.
    Incentivized
    Chose Zoom Workplace
    Zoom is probably the best experience for internal meeting compared to GoToMeeting and UberConference
    Incentivized
    Chose Zoom Workplace
    Zoom performs consistently: my team and I don't have to worry about it failing. While the audio can be better, it's not any worse than GoToMeeting (it's better actually) or Skype for Business. It integrates well with our apps (Outlook) and the iOS app performs very nicely. The …
    Incentivized
    Chose Zoom Workplace
    Zoom has every feature they have and more. We selected Zoom because it was the best out there with good ease of use. Also, users know the name and they have a position view of it.
    Incentivized
    Chose Zoom Workplace
    I’ve tried Google Hangouts, appear.in, Uber Conference, Skype.

    Incentivized
    Chose Zoom Workplace
    UberConference was the easiest one I've used, but the call quality was terrible which was the main factor behind why we switched. GoToMeeting and Join.me were great solutions as well, but Zoom was next in ease of use. The call quality was the best we found and easiest for …
    Incentivized
    Chose Zoom Workplace
    We found that with other solutions, either the meeting client was buggy (UberConference) or had features we’d never use (WebEx). Zoom was found to be much more cost effective than the other solutions we tested, and the call quality was above the rest.
    Incentivized
    Chose Zoom Workplace
    Currently, it is the best mixture of professional, personal, and reliable that I have experienced.
    Incentivized
    Chose Zoom Workplace
    Zoom has much better quality and less "hang ups" than both Uber Conference and Google Hangouts. Specifically compared to Uber Conference, we often will switch to Zoom midway through a meeting due to the deteriorating quality. Specifically compared to Google Hangouts, we use …
    Incentivized
    Chose Zoom Workplace
    Zoom feels much more professional and reliable and easy to use when compared to UberConference.

    It is certainly more affordable than GoToMeetings, which is attractive.
    Incentivized
    Chose Zoom Workplace
    Zoom blew all the others (GoToMeeting, Skype, Google Hangouts, UberConference) out of the water. Free consumer solutions didn't have the reliability, scheduling, privacy, recording, or headcount capabilities that Zoom boasts. GoToMeeting and Webex are old and clunky to use, …
    Incentivized
    Chose Zoom Workplace
    Zoom has overlapping service similarities to UberConference, but they are not all the same. UberConference is what we used prior to Zoom, and it can do teleconferencing and screen sharing, but it does not have video capacity. Zoom has the video conferencing and screen …
    Incentivized
    Chose Zoom Workplace
    Skype is just very unreliable in my opinion. The used to have a lot of quality problems on the calls. UberConference we liked a lot their simple UX approach, the web-hosted structure, and the beautiful UI, but we had multiple call-quality issues as well. We don't have those …
    Incentivized
    Chose Zoom Workplace
    I've generally used Skype less and less over the years... the main reason to do so is that I find the other party uses a different system than me, but we both have Skype accounts. The address book that I've built over the years is probably the main reason that this app is …
    Incentivized
    Chose Zoom Workplace
    Zoom was the easiest to use and most reliable for a reasonable price.
    Incentivized
    Chose Zoom Workplace
    It is competitively priced and offers robust functionality. It was an easy decision to use Zoom over these others. Mainly value for the price made it an easy decision. A critical component was reliable connection (audio and visual) and ability to recording capabilities.

    UberConf…
    Incentivized
    Chose Zoom Workplace
    I haven't used GoToMeeting for about a year but the functionality seems pretty similar, I remember GoToMeeting having a very robust calendar function and you could add meetings straight from gmail which was really helpful - I haven't seen this with Zoom.

    We also use UberConferenc…
    Incentivized
    Chose Zoom Workplace
    As mentioned previously, I have substantial experience with GoToMeeting, Join.Me, UberConference, and Zoom. Zoom is heads and shoulders above that crowd in my personal opinion. The only reason we considered/tested/used Join.Me and UberConference over Zoom in the first place is …
    Incentivized
    Chose Zoom Workplace
    Zoom is the most affordable, feature-rich offering
    Incentivized
    Chose Zoom Workplace
    We used to use UberConference which didn't have video and wasn't customizable in the way that Zoom is for our team. It's just a more professional experience when interacting with customers and that for me is what is more valuable when using a tool like Zoom for customer calls …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    37 Answers
    No answers on this topic
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    34 Answers
    No answers on this topic
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    36 Answers
    No answers on this topic
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    33 Answers
    No answers on this topic
    95%
    Implementation went as expected
    327 Answers
    Features
    Highfive (discontinued)JioMeetZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    7.8
    27 Ratings
    1% below category average
    JioMeet
    8.9
    3 Ratings
    12% above category average
    Zoom Workplace
    8.5
    1004 Ratings
    1% above category average
    High quality audio8.527 Ratings8.53 Ratings8.8996 Ratings
    High quality video8.626 Ratings9.33 Ratings8.9996 Ratings
    Low bandwidth requirements6.323 Ratings8.53 Ratings00 Ratings
    Mobile support7.922 Ratings9.33 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    8.4
    25 Ratings
    6% above category average
    JioMeet
    9.6
    3 Ratings
    19% above category average
    Zoom Workplace
    8.7
    1004 Ratings
    2% above category average
    Desktop sharing8.825 Ratings9.33 Ratings9.31003 Ratings
    Whiteboards8.04 Ratings10.03 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    7.7
    26 Ratings
    6% below category average
    JioMeet
    9.0
    3 Ratings
    10% above category average
    Zoom Workplace
    8.7
    1010 Ratings
    2% above category average
    Calendar integration7.219 Ratings9.33 Ratings9.0921 Ratings
    Meeting initiation6.825 Ratings9.33 Ratings9.1984 Ratings
    Integrates with social media8.05 Ratings9.33 Ratings00 Ratings
    Record meetings / events7.79 Ratings7.83 Ratings9.2959 Ratings
    Slideshows9.09 Ratings9.33 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    7.5
    12 Ratings
    7% below category average
    JioMeet
    10.0
    2 Ratings
    21% above category average
    Zoom Workplace
    8.5
    872 Ratings
    2% above category average
    Live chat7.712 Ratings10.02 Ratings9.1854 Ratings
    Audience polling6.01 Ratings10.02 Ratings00 Ratings
    Q&A8.76 Ratings10.02 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    6.1
    17 Ratings
    28% below category average
    JioMeet
    10.0
    2 Ratings
    21% above category average
    Zoom Workplace
    8.9
    862 Ratings
    11% above category average
    User authentication6.216 Ratings10.02 Ratings8.9753 Ratings
    Participant roles & permissions6.314 Ratings10.02 Ratings8.7827 Ratings
    Confidential attendee list5.86 Ratings10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    8.9
    53 Ratings
    19% above category average
    JioMeet
    10.0
    2 Ratings
    31% above category average
    Zoom Workplace
    -
    Ratings
    Video conferencing8.832 Ratings10.02 Ratings00 Ratings
    Audio conferencing9.253 Ratings10.02 Ratings00 Ratings
    Video screen sharing8.825 Ratings10.02 Ratings00 Ratings
    Instant messaging8.717 Ratings10.02 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    -
    Ratings
    JioMeet
    -
    Ratings
    Zoom Workplace
    8.1
    234 Ratings
    4% below category average
    Hosted PBX00 Ratings00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8139 Ratings
    Directory of employee names00 Ratings00 Ratings8.2216 Ratings
    Call Management
    Comparison of Call Management features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    -
    Ratings
    JioMeet
    -
    Ratings
    Zoom Workplace
    8.2
    262 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.6190 Ratings
    Call recording00 Ratings00 Ratings8.7238 Ratings
    Call park00 Ratings00 Ratings7.9146 Ratings
    Call screening00 Ratings00 Ratings8.1163 Ratings
    Message alerts00 Ratings00 Ratings8.2208 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings00 Ratings8.0181 Ratings
    Mobile apps
    Comparison of Mobile apps features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    -
    Ratings
    JioMeet
    -
    Ratings
    Zoom Workplace
    8.8
    295 Ratings
    0% below category average
    Mobile app for iOS00 Ratings00 Ratings8.8261 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Highfive (discontinued) and JioMeet and Zoom Workplace
    Feature
    Highfive (discontinued)
    -
    Ratings
    JioMeet
    -
    Ratings
    Zoom Workplace
    8.7
    247 Ratings
    3% above category average
    Centralized communications management00 Ratings00 Ratings9.0197 Ratings
    Team messaging00 Ratings00 Ratings8.9213 Ratings
    Team document sharing00 Ratings00 Ratings8.6191 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.4200 Ratings
    Best Alternatives
    Highfive (discontinued)JioMeetZoom Workplace
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Highfive (discontinued)
    Score6.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Highfive (discontinued)JioMeetZoom Workplace
    Likelihood to Recommend
    7.6
    (83 ratings)
    9.3
    (4 ratings)
    8.8
    (1068 ratings)
    Likelihood to Renew
    4.0
    (1 ratings)
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    10.0
    (1 ratings)
    9.2
    (2 ratings)
    9.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.7
    (39 ratings)
    -
    (0 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Highfive (discontinued)JioMeetZoom Workplace
    Likelihood to Recommend
    Discontinued Products
    The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
    Incentivized
    Read full review
    Jio Platforms
    Scenarios Where JioMeet Is Well-Suited 1. Internal Team Meetings


    Ideal for daily stand-ups, weekly syncs, or project reviews within teams.


    Simple interface and unlimited meeting duration are great for regular internal communication. 2. Remote Employee Onboarding & Training


    Easy to set up one-on-one or small group sessions.


    Secure joining links and the ability to share screens make it good for training presentations, product walkthroughs, or document sharing.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
    • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
    • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
    Incentivized
    Read full review
    Jio Platforms
    • It helps you to save money and time on traveling and accommodation required to join in-person meeting
    • It offers you excellent features like one-click meeting joining, Audio-only mode, virtual or blur background, meeting recording, outlook add-in, etc.
    • Video and audio quality of JioMeet is truly exceptional
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
    • Call quality is not always the best.
    • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
    Incentivized
    Read full review
    Jio Platforms
    • Most of people are still not aware of the same so they prefers to go with other well known solution
    • requires stable bandwidth
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Incentivized
    Read full review
    Jio Platforms
    No answers on this topic
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Discontinued Products
    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Incentivized
    Read full review
    Jio Platforms
    Why the High Rating


    Excellent Value for Money
    JioMeet delivers enterprise-level features at zero or low cost, which makes it incredibly cost-effective, especially for startups or growing businesses.


    Consistent Performance
    Video and audio quality are stable and reliable, even with moderate internet speeds — something that's critical for day-to-day operations.


    Ease of Use
    The interface is clean, intuitive, and onboarding new users is quick, even for non-tech-savvy team members.


    Helps Achieve Key Business Goals
    It’s helped us cut costs, improve internal collaboration, and offer better client communication, all of which tie directly into business growth and efficiency.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Discontinued Products
    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Incentivized
    Read full review
    Jio Platforms
    No answers on this topic
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Discontinued Products
    Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
    Incentivized
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    Jio Platforms
    I feel that JioMeet is a good alternative to zoom.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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    Scalability
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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    Professional Services
    Discontinued Products
    No answers on this topic
    Jio Platforms
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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    Return on Investment
    Discontinued Products
    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Incentivized
    Read full review
    Jio Platforms
    • It helped us to save traveling and accommodation expenses required to join in-person meeting
    • It enhanced our productivity
    • It provide us flexibility and convenience to set up or join meeting
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
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    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.