Infor CloudSuite ERP vs. isolved vs. Sparkrock

We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution

Incentivized

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Incentivized

For all companies that want to improve the performance of their employees and increase productivity, this software helps all daily business tasks to be executed on time efficiently and smoothly. A very useful program that's why we don't stop using it.

Incentivized

• Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
• No software vendor in this space is perfect. Lawson does perform as advertised.
• Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.

Incentivized

• The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
• The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
• I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

• Data collection - the system is robust and we can tailor it to collect the information we need.
• Easily configurable - the system is easy to configure to meet our specific business needs.
• Reporting and data extraction - the system allows for easy access to information that helps inform business decisions.

• Trying to locate forms that you haven't used before is not very user friendly
• overall view and navigation is very old style and could use an update
• Reports are built in and not very customizable, could also use an easy report reference guide.

Incentivized

• Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
• More key words to search in the library/help desk.
• Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!

• Many of the improvements are being met with each upgrade. Altus Dynamics has an idea portal that customers can add ideas to and vote on other customer ideas. This means that most issues that come up are resolved with each new upgrade.

The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

We are already scheduled for our upgrade to NAV 2016 beginning in May 2016.

Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Complete workflow management to keep up to date and orderly the daily activities of employees. Allows for seamless cash flow, invoicing, general ledger, payroll, and inventory.

Incentivized

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.

Incentivized

They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.

Complete tracking of employee performance, hours worked, attendance and absences, vacations, and overtime.

Incentivized

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.

Incentivized

isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Incentivized

• Real-time data that is available at our fingertips
• Flexibility of the system to address changing needs over time
• Elimination of the huge administrative burdens that we were experiencing as a result of the previous system due to lack of integration

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

All of iSvoled services are conducted very professionally

• Reduced period close processing by more than a day
• Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
• Created more consistent business processes driving efficiency
• Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
• Improving customer experience through integrated customer and partner portals

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized

• As a technician it's hard for me to say what effect the ROI has had on our organization, however our finance team seems satisfied on it. We look forward to deploying the staff dashboards for better financial tracking throughout our whole organization.