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Top Rated
207 Ratings
5 Ratings
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Score 9.1 out of 100

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

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Top Rated
207 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

KACE Systems Deployment Appliance (SDA)

It is most effective in Windows PC environments and doing mass Windows deployments across a wired LAN. It would not be suitable for small office/school environments or for environments with limited PC usage.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
Joe Aldeguer | TrustRadius Reviewer

Pros

KACE Systems Deployment Appliance (SDA)

  • Windows PC deployments.
  • Windows PC re-imaging.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Anonymous | TrustRadius Reviewer

Cons

KACE Systems Deployment Appliance (SDA)

  • USMT had issues with successfully capturing user states.
  • MAC support, stopped supporting newer versions of MAC OS. No APFS support.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
  • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
  • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

KACE Systems Deployment Appliance (SDA)

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 9.8
Based on 2 answers
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance.We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Junie Johwa | TrustRadius Reviewer

Usability

KACE Systems Deployment Appliance (SDA)

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.0
Based on 6 answers
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
Anonymous | TrustRadius Reviewer

Performance

KACE Systems Deployment Appliance (SDA)

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 7.0
Based on 28 answers
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
Eduardo Viero | TrustRadius Reviewer

Support Rating

KACE Systems Deployment Appliance (SDA)

KACE Systems Deployment Appliance (SDA) 9.0
Based on 2 answers
The majority of the support reps I talk to on the phone are quick to respond and very helpful. They will take their time helping you with any case for the SDA and have any issues with it. They will help you build new boot environments or deployments if you get stuck or have a problem.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.5
Based on 20 answers
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
Anonymous | TrustRadius Reviewer

Implementation Rating

KACE Systems Deployment Appliance (SDA)

No score
No answers yet
No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

Microsoft Endpoint Manager (Microsoft Intune + SCCM) 8.9
Based on 4 answers
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand!Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the projectManagement can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
Junie Johwa | TrustRadius Reviewer

Alternatives Considered

KACE Systems Deployment Appliance (SDA)

No answers on this topic

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
Rich Lusk | TrustRadius Reviewer

Return on Investment

KACE Systems Deployment Appliance (SDA)

  • Primarily saves us time for maintaining our computer labs.
Anonymous | TrustRadius Reviewer

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

  • Cuts down our software deployment and patch management time compared to our old tools.
  • Better reporting capability to determine the success to fail ratio of a deployed software or patch and additional information provided to mitigate the failed deployment.
  • Consistent tool usage across our global units with centralized reporting to monitor monthly patch and software deployment results.
Anonymous | TrustRadius Reviewer

Pricing Details

KACE Systems Deployment Appliance (SDA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KACE Systems Deployment Appliance (SDA) Editions & Modules

Additional Pricing Details

Microsoft Endpoint Manager (Microsoft Intune + SCCM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Endpoint Manager (Microsoft Intune + SCCM) Editions & Modules

Edition
Microsoft 365 For Families9.991
Microsoft 365 For Individuals6.991
Microsoft 365 Business Basic$52
Microsoft 365 Business Standard12.502
Microsoft 365 Business Premium$152
Microsoft 365 Apps8.252
  1. per month
  2. per user/per month
Additional Pricing Details

Add comparison