5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

KACE Systems Deployment Appliance (SDA)

It is most effective in Windows PC environments and doing mass Windows deployments across a wired LAN. It would not be suitable for small office/school environments or for environments with limited PC usage.
Anonymous | TrustRadius Reviewer

Symantec Ghost Solution Suite

Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
Dave King | TrustRadius Reviewer

Pros

KACE Systems Deployment Appliance (SDA)

  • Windows PC deployments.
  • Windows PC re-imaging.
Anonymous | TrustRadius Reviewer

Symantec Ghost Solution Suite

  • Pushing out scripts and jobs to computers
  • Remote imaging and pushing out Windows OS Images
  • Helping to track who pushed out what jobs
Andrew Breyen | TrustRadius Reviewer

Cons

KACE Systems Deployment Appliance (SDA)

  • USMT had issues with successfully capturing user states.
  • MAC support, stopped supporting newer versions of MAC OS. No APFS support.
Anonymous | TrustRadius Reviewer

Symantec Ghost Solution Suite

  • Initial install could be easier. Had to call support to assist.
  • Joining domains had a few kinks that had to be figured out.
Brian Wheatley | TrustRadius Reviewer

Support Rating

KACE Systems Deployment Appliance (SDA)

KACE Systems Deployment Appliance (SDA) 9.0
Based on 2 answers
The majority of the support reps I talk to on the phone are quick to respond and very helpful. They will take their time helping you with any case for the SDA and have any issues with it. They will help you build new boot environments or deployments if you get stuck or have a problem.
Anonymous | TrustRadius Reviewer

Symantec Ghost Solution Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

KACE Systems Deployment Appliance (SDA)

No answers on this topic

Symantec Ghost Solution Suite

The Symantec Ghost Solutions Suite learning curve isn't that steep.
Anonymous | TrustRadius Reviewer

Return on Investment

KACE Systems Deployment Appliance (SDA)

  • Primarily saves us time for maintaining our computer labs.
Anonymous | TrustRadius Reviewer

Symantec Ghost Solution Suite

  • A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
  • Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
Dave King | TrustRadius Reviewer

Pricing Details

KACE Systems Deployment Appliance (SDA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Ghost Solution Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison