Aprima vs. Kareo EHR

Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima. Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!

Incentivized

Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.

• Documentation of visit notes
• Documentation of procedures
• Tracking of billing (superbills, etc)

Incentivized

• Catching missing patient info
• Catching missing insurance info
• Providing mailing addresses

• The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.

Incentivized

• Everything created can always use adjusting depending on the situation
• Adapting to client needs quicker
• Problems are not reported in a timely manner

Incentivized

Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.

The user interface is fine but it the app constantly freezes or crashes.

No comparison. Aprima wins this battle!

Incentivized

I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.

Incentivized

• None of which I am aware.

Incentivized

• We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
• I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
• Again ASK questions; do a test run; ask about the migration of your data and its charges.
• You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.

Incentivized