| Product | Rating | Most Used By | Product Summary | Starting Price |
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 LogMeIn Pro | Score8.9 out of 10 | N/A | LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption. | $30 per month |
 TeamViewer | Score8.6 out of 10 | N/A | Teamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location. | $299 per year |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | All plans are billed annually. | — | ||||||||||||||
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| Considered Both Products | Chose LogMeIn Pro LogMeIn Pro, unlike their other competitors, has the fastest connection to a remote desktop connection and the bandwidth is always reliable (the connections have not dropped for the most part) which gives us the ability to complete tasks on time or ahead of time. Moreover, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose TeamViewer Used LogMeIn Pro at times, but I kinda have more inclination towards TeamViewer as it presents a lot more useful features with a good level of support comparatively. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer In the various tests we conducted for about a month with ten users with different roles and responsibilities, TeamViewer scored best in all parameters of our evaluation matrix. Cost/benefit and ease of use were the highest rated. All applications suffer a lot in Internet … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer TeamViewer is a bit simpler to use, and just as secure as the other options we reviewed. The price is a little higher, and maybe one day that could be a factor, but for now while it helps us keep our day going in the event of an IT crisis, that price is the least concerning … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer its easier to use, easier to management laptops and other devices, etc Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I miss LogMeIn, we never had one issue with it in over 4 years of use. Our company switched to TeamViewer in the beginning of the pandemic, likely to save money. It is clear to me that TeamViewer is cheaper because the quality from LogMeIn to TV is a big difference. It doesn't … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I have used LogMeIn and versions of VNC in the past, but I found that TeamViewer is more stable, easier to implement, and provides consistent connectivity. Overall it is cost-effective and a more efficient product that can be implemented without the need to open firewall ports … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer LogMeIn is very complete software but it is very expensive. For normal needs I prefer TeamViewer Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer LogMeIn was clunky the way we were using it and did not integrate into current systems such as intune and JAMF. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Along with TeamViewer we tested LogMeIn and RemotePC. In our environment we found LogMeIn offers a poorer user experience with more lag in the remote sessions in several circumstances, which was not the case with TeamViewer. We also tested RemotePC. RemotePC is a fair tool, … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer We really considered LogMeIn, as we have used some old versions in the past and it was good. But we consider that TeamViewer had a better opportunity for helping us. It has a lot of work, so we prefer it at the end compare to LogMeIn. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer was chosen for its simplicity, security, and definitely, the reliability of the product. It is a reference in remote access software and hardly suffers from any technical problem. It is also a familiar tool that all support staff have worked hard on and know very … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I use the above-mentioned options when there is a need for connecting on a lower bandwidth internet or if the budget is stringent. Two more good alternatives I use are: AnyDesk and Ammyy Admin which works great. I wonder why these two software packages are not available in the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer There are numerous remote access systems and software out there. For personal use, TeamViewer is an ideal option, as it is easy, powerful, and secure. Even with the high cost of business use, TeamViewer is still a great system, that is easier to use and more feature rich than … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer is much faster and had fewer connectivity issues as well as configuration issues as compared to GoToMeeting and LogMeIn. TeamViewer also has a free version that can be used for non-commercial personal use that makes it easily accessible. TeamViewer is competitively … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I have used numerous remote PC software solutions and TeamViewer is clearly the best that I have used. It is simple, secure and easy for end users to handle. It works well over the internet without a VPN, unlike SMS. It also works well with all monitor sizes and dual monitors. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
86% Would buy again 12 Answers | 88% Would buy again 383 Answers | |
| Delivers good value for the price | ||
92% Delivers good value for the price 12 Answers | 88% Delivers good value for the price 354 Answers | |
| Happy with the feature set | ||
86% Happy with the feature set 12 Answers | 96% Happy with the feature set 417 Answers | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 9 Answers | 91% Lived up to sales and marketing promises 288 Answers | |
| Implementation went as expected | ||
100% Implementation went as expected 11 Answers | 97% Implementation went as expected 356 Answers | |
| LogMeIn Pro | TeamViewer | |
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| Small Businesses |  N-able Take Control Score7.2 out of 10 |  LogMeIn Rescue Score8.2 out of 10 |
| Medium-sized Companies |  Remote Desktop Manager Score9.6 out of 10 |  BeyondTrust Remote Support Score8.6 out of 10 |
| Enterprises |  BeyondTrust Privileged Remote Access Score9.1 out of 10 | BeyondTrust Remote Support Score8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| LogMeIn Pro | TeamViewer | |
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| Likelihood to Recommend | 9.9 | 8.8 |
| Likelihood to Renew | 10.0 | 8.1 |
| Usability | 9.8 | 9.0 |
| Availability | 10.0 | 9.1 |
| Performance | 9.0 | 9.1 |
| Support Rating | 10.0 | 9.2 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | 10.0 | 8.7 |
| Configurability | 8.0 | 8.4 |
| Ease of integration | - | 9.1 |
| Product Scalability | 5.0 | 9.1 |
| Vendor post-sale | - | 8.9 |
| Vendor pre-sale | - | 9.1 |
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| ScreenShots | TeamViewer Screenshots    |
