MCA Suite vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MCA Suite
Score 6.0 out of 10
N/A
MCA Suite is a customer relationship management (CRM) system built specifically for companies in the merchant cash advance industry.N/A
Talisma Social CRM
Score 3.5 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
MCA SuiteTalisma Social CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MCA SuiteTalisma Social CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
MCA SuiteTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
MCA Suite
6.0
1 Ratings
25% below category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management6.01 Ratings8.01 Ratings
Workflow management00 Ratings6.01 Ratings
Territory management00 Ratings6.01 Ratings
Opportunity management00 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings3.01 Ratings
Contract management00 Ratings4.01 Ratings
Quote & order management00 Ratings5.01 Ratings
Interaction tracking00 Ratings9.01 Ratings
Channel / partner relationship management00 Ratings5.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
MCA Suite
1.0
1 Ratings
154% below category average
Talisma Social CRM
5.7
1 Ratings
29% below category average
Customizable reports1.01 Ratings9.01 Ratings
Forecasting00 Ratings5.01 Ratings
Pipeline visualization00 Ratings3.01 Ratings
Security
Comparison of Security features of Product A and Product B
MCA Suite
8.0
1 Ratings
4% below category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Role-based user permissions8.01 Ratings9.01 Ratings
Single sign-on capability00 Ratings2.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
MCA Suite
4.0
1 Ratings
62% below category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Reporting4.01 Ratings7.01 Ratings
Task management00 Ratings7.01 Ratings
Billing and invoicing management00 Ratings4.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
4.7
1 Ratings
46% below category average
Case management00 Ratings3.01 Ratings
Call center management00 Ratings5.01 Ratings
Help desk management00 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management00 Ratings5.01 Ratings
Email marketing00 Ratings3.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields00 Ratings9.01 Ratings
Custom objects00 Ratings8.01 Ratings
Scripting environment00 Ratings3.01 Ratings
API for custom integration00 Ratings5.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data00 Ratings5.01 Ratings
Social engagement00 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
3.5
1 Ratings
69% below category average
Marketing automation00 Ratings4.01 Ratings
Compensation management00 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
MCA Suite
-
Ratings
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access00 Ratings4.01 Ratings
Best Alternatives
MCA SuiteTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MCA SuiteTalisma Social CRM
Likelihood to Recommend
6.0
(1 ratings)
4.0
(1 ratings)
User Testimonials
MCA SuiteTalisma Social CRM
Likelihood to Recommend
Five Components, Inc.
It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Read full review
Pros
Five Components, Inc.
  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
Five Components, Inc.
  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Read full review
Alternatives Considered
Five Components, Inc.
We haven't used any others.
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
Five Components, Inc.
  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots