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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    RingCentral Video

    Score8.4 out of 10
    N/ARingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
    Pricing
    Microsoft TeamsRingCentral Video
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsRingCentral Video
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Microsoft TeamsRingCentral Video
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
    Incentivized
    RingCentral
    Chose RingCentral Video
    RingCentral is easier to use and more reliable than Google Meet (or any of the other various competitors like Webex, Zoom, or Microsoft Teams.) I much prefer to use RingCentral as it has been easy to connect with clients and I have received very little to no negative feedback …
    Incentivized
    Chose RingCentral Video
    Better price points ; ease of use. Direct communication with the vendor was a plus.
    Incentivized
    Chose RingCentral Video
    RingCentral Video is lightweight and perfect for video meetings, however we did not select RingCentral Video because it did not have advanced teams functions for dynamic participants (project team members)
    Incentivized
    Chose RingCentral Video
    We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Microsoft TeamsRingCentral Video
    Project Management
    Comparison of Project Management features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    RingCentral Video
    -
    Ratings
    Task Management8.1179 Ratings00 Ratings
    Gantt Charts8.196 Ratings00 Ratings
    Scheduling8.3208 Ratings00 Ratings
    Workflow Automation8.4126 Ratings00 Ratings
    Mobile Access8.2229 Ratings00 Ratings
    Search7.6212 Ratings00 Ratings
    Visual planning tools8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    RingCentral Video
    -
    Ratings
    Chat9.0250 Ratings00 Ratings
    Notifications8.4249 Ratings00 Ratings
    Discussions8.7235 Ratings00 Ratings
    Surveys8.2146 Ratings00 Ratings
    Internal knowledgebase8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    RingCentral Video
    -
    Ratings
    Versioning8.6168 Ratings00 Ratings
    Video files8.4202 Ratings00 Ratings
    Audio files8.8200 Ratings00 Ratings
    Document collaboration8.8216 Ratings00 Ratings
    Access control8.6198 Ratings00 Ratings
    Advanced security features8.5158 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync8.6172 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    8.8
    11 Ratings
    11% above category average
    High quality audio00 Ratings8.311 Ratings
    High quality video00 Ratings9.411 Ratings
    Mobile support00 Ratings8.711 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    9.0
    10 Ratings
    12% above category average
    Desktop sharing00 Ratings9.010 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    6.9
    10 Ratings
    17% below category average
    Calendar integration00 Ratings7.710 Ratings
    Record meetings / events00 Ratings6.19 Ratings
    Best Alternatives
    Microsoft TeamsRingCentral Video
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsRingCentral Video
    Likelihood to Recommend
    8.6
    (329 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (114 ratings)
    8.6
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (114 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsRingCentral Video
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    RingCentral
    I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    RingCentral
    • Audio quality is always good if we have good internet.
    • Sharing the screen is easy and simple for every user.
    • Reliability, as all the conference software we need to make sure it's there whenever we need it.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    RingCentral
    • Only a rudimentary add-in for Outlook if using on-prem Exchange
    • Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
    • No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    RingCentral
    Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    RingCentral
    Did not require support
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    RingCentral
    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    RingCentral
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    RingCentral
    • Hard to attach an ROI as RingCentral Video is in current competition throughout our organization with Microsoft Teams. For those who have been using RingCentral Video since we first began using them, they find the product well received by their external clients/customers.
    Read full review
    ScreenShots