Microsoft Teams vs. RingCentral Video

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
RingCentral Video
Score 8.5 out of 10
N/A
RingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
Pricing
Microsoft TeamsRingCentral Video
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft TeamsRingCentral Video
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsRingCentral Video
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
RingCentral Video
Chose RingCentral Video
RingCentral Video is lightweight and perfect for video meetings, however we did not select RingCentral Video because it did not have advanced teams functions for dynamic participants (project team members)
Chose RingCentral Video
We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which …
Top Pros
Top Cons
Features
Microsoft TeamsRingCentral Video
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
8.0
163 Ratings
1% above category average
RingCentral Video
-
Ratings
Task Management8.1123 Ratings00 Ratings
Gantt Charts7.063 Ratings00 Ratings
Scheduling8.8135 Ratings00 Ratings
Workflow Automation7.783 Ratings00 Ratings
Mobile Access9.0157 Ratings00 Ratings
Search7.8143 Ratings00 Ratings
Visual planning tools7.4100 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
8.3
172 Ratings
4% above category average
RingCentral Video
-
Ratings
Chat9.3172 Ratings00 Ratings
Notifications8.6170 Ratings00 Ratings
Discussions9.0159 Ratings00 Ratings
Surveys7.592 Ratings00 Ratings
Internal knowledgebase7.8102 Ratings00 Ratings
Integrates with GoToMeeting8.248 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.344 Ratings00 Ratings
Integrates with Outlook9.0152 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.1
159 Ratings
0% above category average
RingCentral Video
-
Ratings
Versioning8.0108 Ratings00 Ratings
Video files8.0138 Ratings00 Ratings
Audio files8.1139 Ratings00 Ratings
Document collaboration8.6147 Ratings00 Ratings
Access control8.3131 Ratings00 Ratings
Advanced security features8.0101 Ratings00 Ratings
Integrates with Google Drive7.751 Ratings00 Ratings
Device sync8.4109 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Microsoft Teams
-
Ratings
RingCentral Video
8.5
8 Ratings
7% above category average
High quality audio00 Ratings8.78 Ratings
High quality video00 Ratings8.58 Ratings
Mobile support00 Ratings8.18 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Microsoft Teams
-
Ratings
RingCentral Video
8.3
8 Ratings
2% above category average
Desktop sharing00 Ratings8.38 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Microsoft Teams
-
Ratings
RingCentral Video
8.2
8 Ratings
0% above category average
Calendar integration00 Ratings7.78 Ratings
Record meetings / events00 Ratings8.77 Ratings
Best Alternatives
Microsoft TeamsRingCentral Video
Small Businesses
HCL Connections
HCL Connections
Score 9.2 out of 10
PanTerra Streams
PanTerra Streams
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Zoho Meeting
Zoho Meeting
Score 8.9 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.2 out of 10
Webex App
Webex App
Score 8.5 out of 10
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User Ratings
Microsoft TeamsRingCentral Video
Likelihood to Recommend
8.6
(251 ratings)
8.0
(8 ratings)
Likelihood to Renew
9.6
(8 ratings)
-
(0 ratings)
Usability
8.2
(52 ratings)
10.0
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(191 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.7
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.4
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsRingCentral Video
Likelihood to Recommend
Microsoft
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
Read full review
RingCentral
I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
Read full review
Pros
Microsoft
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review
RingCentral
  • Audio quality is always good if we have good internet.
  • Sharing the screen is easy and simple for every user.
  • Reliability, as all the conference software we need to make sure it's there whenever we need it.
Read full review
Cons
Microsoft
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
Read full review
RingCentral
  • Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
  • Call recording data is limited to past six months only.
  • The new desktop has some glitches.
Read full review
Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
RingCentral
No answers on this topic
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Read full review
RingCentral
Ring Central is very easy to navigate and schedule meetings with this. I have tried other video platforms for meetings but they aren't as easy to navigate.
Read full review
Reliability and Availability
Microsoft
Rare, but outages do happen
Read full review
RingCentral
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
RingCentral
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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RingCentral
Did not require support
Read full review
Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
Read full review
RingCentral
No answers on this topic
Alternatives Considered
Microsoft
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
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RingCentral
RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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RingCentral
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
RingCentral
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
RingCentral
No answers on this topic
Return on Investment
Microsoft
  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Read full review
RingCentral
  • It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors
Read full review
ScreenShots