Likelihood to Recommend MindBridge [Platform] is an excellent tool to use to gain additional comfort over client's data. The key areas it helps with are analytical procedure risk and inherent risk, but depending on the data you have, it can also be able to assess control risk to a degree. It's a very malleable tool that can be made to fit your client, however, it does require upfront work (as the implementation of any new technology would). The tool may not be scalable for audit work that is very low-risk and requires little hour input in the first place as it may add more hours in the long-run than the normal audit would incur. Our team has used these low-risk audits in our implementation, however, to corroborate the results we get, which we felt has helped us achieve our successes with the tool.
Read full review Wdesk is best suited for companies with demanding SEC filings and documents, with multiple revisions due to auditor/counsel review, and where financial reporting is extremely manual. Wdesk really helps take out the potential errors out of extremely manual processes, and helps automate regular financial reporting by allowing companies to link financial information and build customized flows of their information into financial statements and other documents (such as presentations or other internal reporting).
Read full review Pros Using the output from MB AI we have been able to reduce the inherent risk and analytical procedures risk assessments in our audits which have reduced our substantive testing sample sizes. The output from MB AI allows us to focus on the medium risk and high risk transactions that were recorded in the general ledger during the year. Our younger, more technologically advanced team members really enjoy working with MB AI. Read full review The biggest strength of the program for our team is that multiple users can work in the document at the same time. Multiple users can be in the program updating financial statements, footnotes, MD&A - all without stepping on each other's toes. Rolling forward the documents from one period to the next is pretty simple. Links to source documents are maintained and new ones can be added without much hassle. Edits and changes can be made right up until the last minute before filing. There is no waiting period or pencils-down period unless we enforce one ourselves - the Financial Reporting team is in control of the timing of our filings. Read full review Cons It needs to have a deliverable Risk Analysis report, something that can be exported to a PDF and delivered to clients. Accounts receivable and payable analysis needs to be able to handle tiered customers and vendors. Exporting to PDF should be a feature. Works great for Excel. Needs forecasting capability in order for us to use for review engagements. Needs the ability to compare client to industry ratings. Read full review The automation could be better. A lot of mass updates are done manually. Sometimes the system has connection issues and certain functions are down. The customer service could be more proactive to provide regular training and sharing updates on the software. Customer service could be better to help process the mass updates in a timely fashion. Read full review Usability The only reason I do not give this a 10 is that I would like a deliverable risk report. This would enable me to offer additional services to my non-audit clients.
Read full review Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.
Read full review Support Rating My experience with customer support may different since I started using the application early on. I am also providing continuous recommendations for improvement or additional features. They have always been available when I needed them and they actually listen and value my opinion. They have implemented many of our recommendations and asked for our input on possible new features.
Read full review Workiva's technical support is impeccable and undoubtedly one of the best. The times we needed them, they were super quick and willing to help. It works 24 hours a day, and there will always be someone to help with doubts or technical problems regarding the tool.
Read full review Alternatives Considered We did not consider any other similar products.
Read full review We moved from a third party filer to doing it in house. Have seen demos of products like Active Disclosure, which has come a long way from the beta version I saw and but we are not too far gone with Wdesk for us to evaluate other products. When we first signed up with Webfilings, (former name of Workiva), there were no viable products in the market. I had seen an Oracle product and a beta version of Active Disclosure. It was not hard to see the ease and intuitive-screens, to guide one through the filing process. The excel-like spreadsheets were an added bonus.
Read full review Return on Investment Increased efficiency Better quality audits performed Coming to more reasoned conclusions that are supported by data Read full review We spend less than we used to with a traditional printer. We have been able to do turn-on-a-dime equity offerings with last minute changes and still file on time. Inviting external legal into the platform has helped with communication but we actually suspect they spend MORE time (and billing) on our documents than they used to just simply because it's so easy to get at them anytime they want. Read full review ScreenShots MindBridge Platform Screenshots