What users are saying about
12 Ratings
14 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

NetBrain

Great for our large global environment. Works well with our legacy and newer equipment. Ease of install was exciting compared to other products we POC'd. Less of a learning curve when training Teams on how to monitor and troubleshoot while in production. Service desk were able to capture the logs and load into our ticketing system with ease.
Anonymous | TrustRadius Reviewer

Tivoli

For either DB2 or zLinux, Tivoli is hands-down the best solution. For Oracle and other operating systems, there are more advanced solutions available. Some of these features are considered "game-changing" by our Sys Admins. Of the three solutions I've dealt with, Tivoli ranks right in the middle with cost, features, and complexity. A nice solution (and the best for the options I listed above), but not cutting-edge.
Anonymous | TrustRadius Reviewer

Pros

NetBrain

  • Network Issues Troubleshooting
  • Visualizing the root cause using color coding
  • out of the box runbooks available
Nikhil Kumar Sharma | TrustRadius Reviewer

Tivoli

  • Fully customizable
  • Automate various portions of various applications
  • Great at Access Management (but also Release, Change, Event, etc)
Shaun Houshmand | TrustRadius Reviewer

Cons

NetBrain

  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
Christoph Neulinger | TrustRadius Reviewer

Tivoli

  • For Oracle and SQL Server, there are other solutions that provide more "bells and whistles" such as storage-side restores, alerting, etc.
  • We sometimes struggle with passwords expiring, etc. It is not a complete "hands-off" solution, as it requires SOME maintenance (not much, really).
  • VMware backup capabilities lag behind competitors.
  • Very Client Driven (which is a mixed bag). I like this feature. New, younger users may not.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetBrain

The others were cumbersome, slow and there is a huge learning curve for the installation, configuration and just daily monitoring. NetBrain was the easiest of all to setup then let it run and build our network and map it out. Once it was complete, we immediately identified several circuit issues that we were unaware of within our network. With the maps and information gained, we were able to present to [management] and prove a case that we needed larger circuits in several areas.
Anonymous | TrustRadius Reviewer

Tivoli

I haven't used anything but Tivoli in this space.
Shaun Houshmand | TrustRadius Reviewer

Return on Investment

NetBrain

  • Enhanced Network troubleshooting for our Network tea
  • Out of the box pre-build runbook reports with all required details
  • Additional cost for troubleshooting feature
Nikhil Kumar Sharma | TrustRadius Reviewer

Tivoli

  • Data recoverability is tough to quantify. Having a reliable solution can mean EVERYTHING to your business. Tivoli provides us with that.
  • It does take about one FTE to maintain all our mass storage, which includes Tivoli.
Anonymous | TrustRadius Reviewer

Pricing Details

NetBrain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Tivoli

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Add comparison