What users are saying about
2 Ratings
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Score 8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

ObserveIT

  • Especially if you are working in the banking area, IT workers must use ObserveIT to provide more detailed evidence to audits.
  • You don't need to give a firewall permission to a client, you can easily do it by giving permissions to the ObserveIT server. By doing this, you will be able to understand why he/she needs this permission without asking.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

It's probably really best suited if you have a business where you have disparate systems but need a way to synchronize the user account information including the passwords between them. If you just have a Windows Active Directory environment only, there probably is no real need for something like this, but if you do this will help manage them easily.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

ObserveIT
Tivoli Identity Manager
10.0
ID-Management Access Control
ObserveIT
Tivoli Identity Manager
10.0
ID Management Single-Sign On (SSO)
ObserveIT
Tivoli Identity Manager
10.0
Password Management
ObserveIT
Tivoli Identity Manager
10.0
Account Provisioning and De-provisioning
ObserveIT
Tivoli Identity Manager
10.0

Pros

ObserveIT

  • Takes screen captures of user's activities to understand suspicious activities better.
  • User friendly management interface makes it better.
  • Ease of upgrading all of the related servers and its agent.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • Easily create and manage user accounts from a web interface.
  • Intuitive GUI.
Anonymous | TrustRadius Reviewer

Cons

ObserveIT

  • You need to make a better optimization work on its database servers. It may cause problems working itself properly.
  • After upgrading its agents, it may give some false positive alerts like "Agent not reporting" while it reporting.
  • Archiving technology must be improved. When you restart that appliance, it needs more tuning on it to make it right.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • Sometimes it feels unresponsive and we have to restart the services.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ObserveIT

ObserveIT 8.0
Based on 1 answer
It depends on the our needs actually. Audit has big space on our environment, so we need to put anything infront of them clearly. ObserveIT makes it perfectly.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

No score
No answers yet
No answers on this topic

Support Rating

ObserveIT

ObserveIT 10.0
Based on 1 answer
Easy to access them, immediate response and huge knowledge make them nearly perfect. Also their supports have great sense of humour :)
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

Tivoli Identity Manager 9.0
Based on 1 answer
Besides the random issue where it gets unresponsive and we have to restart the services or reboot the server, it's been really solid. I've only had to contact support 1 time in the 15 years I've used it which is saying more than most other software. The cost of maintenance is also very cheap compared to some of the other software we use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ObserveIT

Forcepoint Insider Threat is a new product and also it supports DLP(we were using Forcepoint DLP), that's why we did trial of this. As I said before, it's a new product on this area and its support level were low, on the other hand ObserveIT vendors gave support when we had a problem. That was the key point on our decision.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

No answers on this topic

Return on Investment

ObserveIT

  • As I previously mentioned about this, we were able to give more detailed evidence to the Internal/External Audit team. Audit teams were understanding all of the logs better.
  • A new feature with the newer version of it, like UEBA, we can find the riskier users by looking user's suspicious activities. This feature gave ObserveIT more credit on our bank.
  • Actually, there were no negative impacts on our objectives.
Anonymous | TrustRadius Reviewer

Tivoli Identity Manager

  • It has helped us all these years to not have to waste time managing users on multiple systems.
  • It controls our password policy for our domain.
Anonymous | TrustRadius Reviewer

Pricing Details

ObserveIT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ObserveIT
8.0
Tivoli Identity Manager
9.0

Likelihood to Renew

ObserveIT
8.0
Tivoli Identity Manager

Support Rating

ObserveIT
10.0
Tivoli Identity Manager
9.0

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