What users are saying about
1 Ratings
12 Ratings
1 Ratings
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Score 10 out of 100
12 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

OpenVoice

OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Anonymous | TrustRadius Reviewer

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

OpenVoice
Vidyo
8.1
High quality audio
OpenVoice
Vidyo
8.5
High quality video
OpenVoice
Vidyo
9.0
Low bandwidth requirements
OpenVoice
Vidyo
6.2
Mobile support
OpenVoice
Vidyo
8.5

Screen Sharing

OpenVoice
Vidyo
6.2
Desktop sharing
OpenVoice
Vidyo
6.8
Whiteboards
OpenVoice
Vidyo
5.7

Online Meetings / Events

OpenVoice
Vidyo
5.9
Calendar integration
OpenVoice
Vidyo
6.3
Meeting initiation
OpenVoice
Vidyo
6.3
Integrates with social media
OpenVoice
Vidyo
5.2
Record meetings / events
OpenVoice
Vidyo
5.3
Slideshows
OpenVoice
Vidyo
6.4

Online Events Collaboration

OpenVoice
Vidyo
5.9
Live chat
OpenVoice
Vidyo
5.8
Audience polling
OpenVoice
Vidyo
5.5
Q&A
OpenVoice
Vidyo
6.5

Online Events Security

OpenVoice
Vidyo
7.3
User authentication
OpenVoice
Vidyo
7.4
Participant roles & permissions
OpenVoice
Vidyo
7.2
Confidential attendee list
OpenVoice
Vidyo
7.2

Pros

OpenVoice

  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Anonymous | TrustRadius Reviewer

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Cons

OpenVoice

  • No built-in video options.
Anonymous | TrustRadius Reviewer

Vidyo

  • The design and the branding give little to be desired
  • Customer support is below average
  • The API must be rewritten and add more functions that are commonly requested.
  • Project codes are not well maintained and hard to find.
Anonymous | TrustRadius Reviewer

Usability

OpenVoice

No score
No answers yet
No answers on this topic

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Support Rating

OpenVoice

OpenVoice 8.0
Based on 2 answers
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Anonymous | TrustRadius Reviewer

Vidyo

Vidyo 8.1
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Alternatives Considered

OpenVoice

OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Anonymous | TrustRadius Reviewer

Vidyo

We selected Vidyo for its ability to integrate with other software used in the company and the ability to have multiple users without an additional investment. We could pair it with the conference hardware we already had installed at our conference rooms plus every user could have it on their desktop as well. Vidyo's quality for video and voice is better.
Anonymous | TrustRadius Reviewer

Return on Investment

OpenVoice

  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Anonymous | TrustRadius Reviewer

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Pricing Details

OpenVoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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