What users are saying about
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520 Ratings
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Top Rated
324 Ratings

Paycom

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520 Ratings
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Score 6.8 out of 100

UKG Ready

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Top Rated
324 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Paycom ranks higher in 3 feature sets: Leave and Attendance Management, Onboarding, Succession Planning
  • UKG Ready ranks higher in 8 feature sets: Human Resource Management, Payroll Management, Employee Self Service, Asset Management, HR Reporting, Performance and Goals, Performance Management, Recruiting / ATS

Human Resource Management

6.8

Paycom

68%
7.4

UKG Ready

74%
UKG Ready ranks higher in 7/7 features

Employee demographic data

7.1
71%
262 Ratings
8.5
85%
132 Ratings

Employment history

7.3
73%
254 Ratings
7.7
77%
129 Ratings

Job profiles and administration

7.0
70%
252 Ratings
7.7
77%
127 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
254 Ratings
7.1
71%
119 Ratings

Organizational charting

6.5
65%
181 Ratings
6.5
65%
94 Ratings

Organization and location management

6.1
61%
217 Ratings
7.2
72%
114 Ratings

Compliance data (COBRA, OSHA, etc.)

6.5
65%
206 Ratings
7.2
72%
94 Ratings

Payroll Management

7.4

Paycom

74%
7.7

UKG Ready

77%
Paycom ranks higher in 4/7 features

Pay calculation

7.3
73%
297 Ratings
8.2
82%
137 Ratings

Support for external payroll vendors

6.4
64%
47 Ratings
7.6
76%
85 Ratings

Off-cycle/On-Demand payment

8.7
87%
13 Ratings
7.7
77%
47 Ratings

Benefit plan administration

7.5
75%
250 Ratings
7.5
75%
106 Ratings

Direct deposit files

7.8
78%
300 Ratings
8.3
83%
108 Ratings

Salary revision and increment management

7.9
79%
245 Ratings
7.1
71%
101 Ratings

Reimbursement management

6.6
66%
163 Ratings
N/A
0 Ratings

Leave and Attendance Management

7.6

Paycom

76%
7.4

UKG Ready

74%
Paycom ranks higher in 3/3 features

Approval workflow

7.8
78%
254 Ratings
7.5
75%
122 Ratings

Balance details

7.4
74%
256 Ratings
7.4
74%
129 Ratings

Annual carry-forward and encashment

7.5
75%
214 Ratings
7.1
71%
111 Ratings

Employee Self Service

7.7

Paycom

77%
7.8

UKG Ready

78%
Paycom ranks higher in 3/5 features

View and generate pay and benefit information

7.7
77%
303 Ratings
8.0
80%
124 Ratings

Update personal information

8.2
82%
304 Ratings
8.1
81%
129 Ratings

View company policy documentation

7.5
75%
266 Ratings
7.6
76%
104 Ratings

Employee recognition

7.2
72%
144 Ratings
N/A
0 Ratings

View job history

7.7
77%
239 Ratings
7.3
73%
108 Ratings

Asset Management

4.8

Paycom

48%
7.3

UKG Ready

73%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

4.8
48%
26 Ratings
7.3
73%
52 Ratings

HR Reporting

6.2

Paycom

62%
7.4

UKG Ready

74%
UKG Ready ranks higher in 2/3 features

Report builder

6.4
64%
255 Ratings
7.5
75%
139 Ratings

Pre-built reports

6.6
66%
253 Ratings
7.3
73%
139 Ratings

Ability to combine HR data with external data

5.7
57%
55 Ratings
N/A
0 Ratings

Onboarding

6.6

Paycom

66%
6.3

UKG Ready

63%
Paycom ranks higher in 2/2 features

New hire portal

7.0
70%
249 Ratings
6.5
65%
90 Ratings

Manager tracking tools

6.3
63%
213 Ratings
6.1
61%
72 Ratings

Performance and Goals

5.7

Paycom

57%
6.4

UKG Ready

64%
Paycom ranks higher in 4/4 features

Corporate goal setting

4.2
42%
36 Ratings
N/A
0 Ratings

Individual goal setting

6.7
67%
136 Ratings
6.3
63%
46 Ratings

Line-of sight-visibility

4.7
47%
35 Ratings
N/A
0 Ratings

Performance tracking

7.1
71%
144 Ratings
6.5
65%
52 Ratings

Performance Management

7.2

Paycom

72%
7.3

UKG Ready

73%
UKG Ready ranks higher in 4/5 features

Performance plans

7.1
71%
173 Ratings
7.1
71%
61 Ratings

Performance improvement plans

6.9
69%
163 Ratings
7.1
71%
56 Ratings

Review status tracking

7.1
71%
168 Ratings
7.4
74%
61 Ratings

Review reminders

7.4
74%
176 Ratings
7.9
79%
63 Ratings

Multiple review frequency

7.3
73%
156 Ratings
6.9
69%
49 Ratings

Succession Planning

6.8

Paycom

68%
5.4

UKG Ready

54%
Paycom ranks higher in 4/4 features

Create succession plans/pools

9.1
91%
24 Ratings
5.4
54%
19 Ratings

Candidate ranking

6.8
68%
30 Ratings
N/A
0 Ratings

Candidate search

5.8
58%
33 Ratings
N/A
0 Ratings

Candidate development

5.3
53%
29 Ratings
N/A
0 Ratings

Recruiting / ATS

6.1

Paycom

61%
7.0

UKG Ready

70%
UKG Ready ranks higher in 7/7 features

Job Requisition Management

6.4
64%
157 Ratings
7.3
73%
60 Ratings

Company Website Posting

6.3
63%
155 Ratings
7.3
73%
60 Ratings

Publish to Social Media

5.9
59%
121 Ratings
6.5
65%
44 Ratings

Job Search Site Posting

6.2
62%
140 Ratings
7.0
70%
43 Ratings

Duplicate Candidate Prevention

5.6
56%
134 Ratings
6.7
67%
47 Ratings

Applicant Tracking

6.2
62%
163 Ratings
6.6
66%
63 Ratings

Notifications and Alerts

6.0
60%
165 Ratings
7.6
76%
67 Ratings

Attribute Ratings

  • Paycom is rated higher in 2 areas: Support Rating, Configurability
  • UKG Ready is rated higher in 12 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, In-Person Training, Online Training, Implementation Rating, Ease of integration, Product Scalability, Vendor post-sale, Vendor pre-sale

Likelihood to Recommend

6.3

Paycom

63%
324 Ratings
7.8

UKG Ready

78%
172 Ratings

Likelihood to Renew

8.1

Paycom

81%
16 Ratings
9.3

UKG Ready

93%
13 Ratings

Usability

7.2

Paycom

72%
19 Ratings
7.6

UKG Ready

76%
51 Ratings

Availability

9.1

Paycom

91%
1 Rating
9.5

UKG Ready

95%
4 Ratings

Performance

8.2

Paycom

82%
1 Rating
9.3

UKG Ready

93%
14 Ratings

Support Rating

9.2

Paycom

92%
56 Ratings
7.5

UKG Ready

75%
125 Ratings

In-Person Training

6.4

Paycom

64%
1 Rating
7.8

UKG Ready

78%
2 Ratings

Online Training

7.3

Paycom

73%
1 Rating
8.0

UKG Ready

80%
3 Ratings

Implementation Rating

5.8

Paycom

58%
7 Ratings
7.2

UKG Ready

72%
12 Ratings

Configurability

5.5

Paycom

55%
1 Rating
2.4

UKG Ready

24%
3 Ratings

Ease of integration

5.5

Paycom

55%
1 Rating
6.9

UKG Ready

69%
32 Ratings

Product Scalability

5.5

Paycom

55%
1 Rating
9.5

UKG Ready

95%
2 Ratings

Vendor post-sale

5.0

Paycom

50%
2 Ratings
8.0

UKG Ready

80%
2 Ratings

Vendor pre-sale

8.4

Paycom

84%
2 Ratings
9.0

UKG Ready

90%
2 Ratings

Likelihood to Recommend

Paycom

Paycom is well suited for people who have little experience with HR and Payroll functionality because it simplifies what is needed. Not only that, but Paycom seems to have a representative or technology that can catch errors and will send out regular reminders or warnings when it appears something may be either missing or incorrect.
Read full review

UKG

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Read full review

Pros

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review

UKG

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Read full review

Cons

Paycom

  • The talent acquisition module is a little clunky and cumbersome.
  • Benefits administration has grown a lot but has been a little slow to catch up with the true needs of benefit admin.
  • It doesn't accommodate volunteers and an international ex-pat employee population well.
Read full review

UKG

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Read full review

Pricing Details

Paycom

Starting Price

Editions & Modules

Paycom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      Paycom

      We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
      Read full review

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      Paycom

      The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
      Read full review

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      Paycom

      They are very dependable and I have never experience any outages
      Read full review

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      Paycom

      It is a solid product and was out first payroll software that we have used
      Read full review

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      Paycom

      Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
      Read full review

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      Paycom

      They were a sales person and not really a good trainer.
      Read full review

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      Paycom

      All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
      Read full review

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      Paycom

      Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
      Read full review

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      Paycom

      Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      Paycom

      They are not able to meet our current needs
      Read full review

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      Paycom

      • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
      • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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