Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$14.90
per month
Wrike
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
PipedriveWrike
Editions & Modules
Essential
$14.90
per month
Advanced
$27.90
per month
Professional
$49.90
per month
Power
$64.90
per month
Enterprise
$99
per month
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
PipedriveWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
PipedriveWrike
Considered Both Products
Pipedrive

No answer on this topic

Wrike
Top Pros
Top Cons
Features
PipedriveWrike
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.3
59 Ratings
21% below category average
Wrike
-
Ratings
Customer data management / contact management6.515 Ratings00 Ratings
Workflow management7.812 Ratings00 Ratings
Territory management6.68 Ratings00 Ratings
Opportunity management9.057 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.455 Ratings00 Ratings
Contract management3.09 Ratings00 Ratings
Quote & order management5.17 Ratings00 Ratings
Interaction tracking7.113 Ratings00 Ratings
Channel / partner relationship management4.39 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
89% below category average
Wrike
-
Ratings
Case management4.76 Ratings00 Ratings
Call center management1.15 Ratings00 Ratings
Help desk management3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
8.6
40 Ratings
11% above category average
Wrike
-
Ratings
Lead management8.440 Ratings00 Ratings
Email marketing8.74 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.7
58 Ratings
13% below category average
Wrike
-
Ratings
Task management8.355 Ratings00 Ratings
Billing and invoicing management4.15 Ratings00 Ratings
Reporting7.754 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
5.1
60 Ratings
39% below category average
Wrike
-
Ratings
Forecasting5.111 Ratings00 Ratings
Pipeline visualization8.760 Ratings00 Ratings
Customizable reports1.78 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.0
56 Ratings
24% below category average
Wrike
-
Ratings
Custom fields7.356 Ratings00 Ratings
Custom objects7.646 Ratings00 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration8.339 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
7.4
54 Ratings
13% below category average
Wrike
-
Ratings
Single sign-on capability6.112 Ratings00 Ratings
Role-based user permissions8.752 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
148% below category average
Wrike
-
Ratings
Social data1.15 Ratings00 Ratings
Social engagement1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
68% below category average
Wrike
-
Ratings
Marketing automation3.67 Ratings00 Ratings
Compensation management3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.0
53 Ratings
7% above category average
Wrike
-
Ratings
Mobile access8.053 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Pipedrive
-
Ratings
Wrike
7.9
593 Ratings
4% above category average
Task Management00 Ratings8.8589 Ratings
Resource Management00 Ratings8.0491 Ratings
Gantt Charts00 Ratings7.9419 Ratings
Scheduling00 Ratings8.0519 Ratings
Workflow Automation00 Ratings8.0493 Ratings
Team Collaboration00 Ratings8.8587 Ratings
Support for Agile Methodology00 Ratings7.8293 Ratings
Support for Waterfall Methodology00 Ratings7.8256 Ratings
Document Management00 Ratings7.4496 Ratings
Email integration00 Ratings7.4450 Ratings
Mobile Access00 Ratings7.3431 Ratings
Timesheet Tracking00 Ratings8.1264 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.8200 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Pipedrive
-
Ratings
Wrike
7.8
204 Ratings
4% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings8.3201 Ratings
Integration with accounting software00 Ratings7.6118 Ratings
Best Alternatives
PipedriveWrike
Small Businesses
Salesmate
Salesmate
Score 9.6 out of 10
FunctionFox
FunctionFox
Score 8.5 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Quickbase
Quickbase
Score 9.3 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Quickbase
Quickbase
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveWrike
Likelihood to Recommend
8.9
(63 ratings)
8.6
(627 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.3
(90 ratings)
Usability
8.8
(16 ratings)
8.4
(54 ratings)
Availability
8.2
(2 ratings)
9.0
(25 ratings)
Performance
-
(0 ratings)
8.3
(18 ratings)
Support Rating
8.4
(16 ratings)
9.0
(111 ratings)
In-Person Training
-
(0 ratings)
7.4
(5 ratings)
Online Training
-
(0 ratings)
7.8
(11 ratings)
Implementation Rating
8.2
(3 ratings)
9.1
(36 ratings)
Configurability
-
(0 ratings)
7.2
(11 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.6
(4 ratings)
Ease of integration
-
(0 ratings)
8.1
(7 ratings)
Product Scalability
-
(0 ratings)
8.8
(10 ratings)
Professional Services
-
(0 ratings)
8.0
(4 ratings)
Vendor post-sale
-
(0 ratings)
7.1
(8 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(8 ratings)
User Testimonials
PipedriveWrike
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Wrike
It’s well suited for teams of at least 5 people where you can get a lot of great features for a competitive price, and it’s less suited for solopreneurs and freelancers when you have a lot of projects going on, and you might have to get on a bigger plan with features you don’t really need when all you need are to be able to create more projects since you might have a lot of clients you are doing work for.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Wrike
  • They provide a quality platform that can be used in multiple ways (online, phone app, email). This provides the user with plenty of notifications and manner to communicate openly on a project.
  • The system to upload files and immediately provide feedback is streamline. It takes the guesswork out of where something is because it is right there in front of you.
  • It allows communication easier for those who are not in the same corporation/company/business. It creates a way for the communication to seem like it is inter-office without the need to constantly login to new platforms and get confused to where a file may be stored to look over.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Wrike
  • Wrike could update the home view. I find that it's confusing how it's laid out.
  • Wrike could update the my to do screen. I think it's not laid out efficiently.
  • Wrike could make the places of where files are stored better. I find that they're not in an optimal place.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Wrike
Wrike is easy to use. The interface is nice and modern as well, which I love. But yet again, on the limits we face to expand/improve workflow is a bit limiting. Which is why we would like to look for a platform with key integrations from other interfaces to ease workflow quite significantly.
Read full review
Reliability and Availability
Pipedrive Inc.
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review
Performance
Pipedrive Inc.
No answers on this topic
Wrike
All our data loads quickly and is easily accessed. The slowest access is the internal document view takes a few seconds to prep documents the first time they load
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Wrike
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
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In-Person Training
Pipedrive Inc.
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
Pipedrive Inc.
No answers on this topic
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Wrike
Wrike is an all-in-one tool, and that's what primarily distinguishes it from other tools that are essentially just calendars. It offers a comprehensive solution for project management, task tracking, collaboration, and more, all within a single platform.
Read full review
Contract Terms and Pricing Model
Pipedrive Inc.
No answers on this topic
Wrike
I was not involved in this process.
Read full review
Scalability
Pipedrive Inc.
No answers on this topic
Wrike
Wrike delivers on scalability and being able to use the platform across multiple departments and locations. With remote work becoming more popularized over the past few years, Wrike has made the transition easier. It has allowed our remote teams to complete projects almost as if they were together in person.
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Professional Services
Pipedrive Inc.
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt Chart