Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
Wrike
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$10
per month per user
Pricing
PipedriveWrike
Editions & Modules
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
Wrike Free
$0
per month per user
Wrike Team
$10
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
PipedriveWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.Every premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
PipedriveWrike
Considered Both Products
Pipedrive

No answer on this topic

Wrike
Chose Wrike
I’ve used and evaluated Asana, monday.com, and Runrun.it before settling on Wrike, and here’s why I chose Wrike. While Asana and monday.com are great for simple task management and visually appealing interfaces, I found them lacking the depth of customization and scalability …
Top Pros
Top Cons
Features
PipedriveWrike
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.7
61 Ratings
13% below category average
Wrike
-
Ratings
Customer data management / contact management7.517 Ratings00 Ratings
Workflow management6.014 Ratings00 Ratings
Territory management6.09 Ratings00 Ratings
Opportunity management8.159 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.557 Ratings00 Ratings
Contract management5.010 Ratings00 Ratings
Quote & order management5.08 Ratings00 Ratings
Interaction tracking8.014 Ratings00 Ratings
Channel / partner relationship management7.011 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
88% below category average
Wrike
-
Ratings
Case management4.76 Ratings00 Ratings
Call center management1.15 Ratings00 Ratings
Help desk management3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
6.6
42 Ratings
14% below category average
Wrike
-
Ratings
Lead management6.242 Ratings00 Ratings
Email marketing7.06 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.4
60 Ratings
17% below category average
Wrike
-
Ratings
Task management8.157 Ratings00 Ratings
Billing and invoicing management4.15 Ratings00 Ratings
Reporting7.156 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
7.3
62 Ratings
4% below category average
Wrike
-
Ratings
Forecasting6.513 Ratings00 Ratings
Pipeline visualization8.562 Ratings00 Ratings
Customizable reports7.010 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
5.2
58 Ratings
36% below category average
Wrike
-
Ratings
Custom fields6.158 Ratings00 Ratings
Custom objects6.648 Ratings00 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration7.141 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
6.2
56 Ratings
29% below category average
Wrike
-
Ratings
Single sign-on capability6.112 Ratings00 Ratings
Role-based user permissions6.254 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
147% below category average
Wrike
-
Ratings
Social data1.15 Ratings00 Ratings
Social engagement1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
67% below category average
Wrike
-
Ratings
Marketing automation3.67 Ratings00 Ratings
Compensation management3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.0
55 Ratings
8% above category average
Wrike
-
Ratings
Mobile access8.055 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Pipedrive
-
Ratings
Wrike
7.8
735 Ratings
2% above category average
Task Management00 Ratings8.5729 Ratings
Resource Management00 Ratings7.7615 Ratings
Gantt Charts00 Ratings7.9517 Ratings
Scheduling00 Ratings7.8636 Ratings
Workflow Automation00 Ratings7.6621 Ratings
Team Collaboration00 Ratings8.5728 Ratings
Support for Agile Methodology00 Ratings7.7376 Ratings
Support for Waterfall Methodology00 Ratings8.1336 Ratings
Document Management00 Ratings7.3614 Ratings
Email integration00 Ratings7.3555 Ratings
Mobile Access00 Ratings7.5532 Ratings
Timesheet Tracking00 Ratings7.8333 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.7254 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Pipedrive
-
Ratings
Wrike
7.8
255 Ratings
4% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings7.8251 Ratings
Integration with accounting software00 Ratings7.9146 Ratings
Best Alternatives
PipedriveWrike
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveWrike
Likelihood to Recommend
7.7
(65 ratings)
8.4
(769 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.9
(96 ratings)
Usability
9.4
(18 ratings)
8.3
(89 ratings)
Availability
8.2
(1 ratings)
8.9
(18 ratings)
Performance
-
(0 ratings)
7.3
(15 ratings)
Support Rating
8.5
(15 ratings)
9.3
(85 ratings)
In-Person Training
-
(0 ratings)
7.6
(4 ratings)
Online Training
-
(0 ratings)
8.3
(11 ratings)
Implementation Rating
8.2
(1 ratings)
9.1
(30 ratings)
Configurability
-
(0 ratings)
6.1
(10 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.6
(3 ratings)
Ease of integration
-
(0 ratings)
7.1
(5 ratings)
Product Scalability
-
(0 ratings)
7.7
(10 ratings)
Professional Services
-
(0 ratings)
7.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.2
(6 ratings)
Vendor pre-sale
-
(0 ratings)
5.6
(6 ratings)
User Testimonials
PipedriveWrike
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Wrike
Well suited to manage work across a large team. Easy to setup. I would recommend a less expensive price point. This has been the biggest issue with Wrike in my opinion. Compared to other PM systems, Wrike is always the most expensive. My team members also give the feedback that things are hard to find or that the projects get “weedsy” (because there are too many tasks/subtasks/etc.)
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Wrike
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Wrike
Wrike is an intuitive platform that allows users to easily create and manage workflows, addressing various team needs. The automation features in the standard version are certainly useful for handling basic tasks, such as setting reminders, changing statuses, and automatically assigning tasks. These automations greatly simplify daily operations and help keep projects organized with minimal oversight.However, in the standard version, automations are somewhat limited when it comes to handling more complex workflows. For example, if you need to integrate projects with tasks or automate more intricate processes involving multiple stages or dependencies, the basic version of Wrike may not be sufficient. In these cases, Wrike Integrate becomes a game-changer, offering more customization options and allowing for more sophisticated and interconnected automations, further optimizing complex workflows.In summary, the standard version covers common automation needs, but for more advanced requirements, Wrike Integrate is highly recommended.
Read full review
Reliability and Availability
Pipedrive Inc.
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review
Performance
Pipedrive Inc.
No answers on this topic
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Wrike
We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices
Read full review
In-Person Training
Pipedrive Inc.
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
Pipedrive Inc.
No answers on this topic
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
Read full review
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Wrike
I have not used other products except Microsoft Teams channels with file sharing and standard sharing from Adobe, text and email messaging, and Zoom/gotomeeting sharing. This is the first product that I have used that had the functionality and platform where the sharing is simplistic. It is better than standard sharing through email or other simple forms because everything stays together.
Read full review
Contract Terms and Pricing Model
Pipedrive Inc.
No answers on this topic
Wrike
company purchase
Read full review
Scalability
Pipedrive Inc.
No answers on this topic
Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
Read full review
Professional Services
Pipedrive Inc.
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Wrike Screenshots

Screenshot of Wrike DashboardScreenshot of Wrike ProofingScreenshot of 400+ IntegrationsScreenshot of DashboardScreenshot of Wrike Board viewScreenshot of Wrike Approvals