Rippling HCM vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling HCM
Score 8.9 out of 10
N/A
Rippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.
$8
per month per user
UKG Pro
Score 8.1 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Rippling HCMUKG Pro
Editions & Modules
Recommended
$8.00
starting price per user, per month
No answers on this topic
Offerings
Pricing Offerings
Rippling HCMUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
Rippling HCMUKG Pro
Considered Both Products
Rippling HCM
Chose Rippling HCM
Rippling is far more intuitive and detailed, with more features which integrate with each other. UKG Pro was much more barebones with less automation, and so it was harder to find the answers to my questions. Rippling has been extremely smooth, and I don't have to spend much …
Chose Rippling HCM
rippling is very comparable to UltiPro (UKG Pro) but ultimately rippling is far more user friendly and allows for easier access of information that is more in line with logical thinking
Chose Rippling HCM
Rippling was better when it came to pricing against UKG Pro. UKG Pros software was also not as seamless as Rippling's software from a user perspective. I found that the support functionality was also better with Rippling when you email in to the site. There are several reasons …
Chose Rippling HCM
Rippling overshadows all these in terms of unified dashboard integrating all separate usage of a software into one specific and ever combing features. Also Rippling helps to track leaves and all HR perks rather than tracking them and their uage through separate separate …
Chose Rippling HCM
Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system.

BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so …
Chose Rippling HCM
The Goal setting and tracking features are easier to fill in and takes very less time to setup. The drop down feature in rippling is very helpful which is missing in UKG wherein we have to fill all the details from scratch and enter them in words which takes a lot of time and …
Chose Rippling HCM
Rippling has more to offer and all items are in one location which facilitates the processes for managers. It appears logins are easier. UKG logins have seemingly been a problem for staff attempting to sign in or out of shifts.
Chose Rippling HCM
We selected Rippling because of its cost and ease of use. Our experience with Workday was not positive and we wanted to avoid a repeat of an expensive contract that ultimately does not serve our needs well. I also have a friend who works as an account manager for Rippling who …
Chose Rippling HCM
Rippling is far superior on functional use for an individual. The software on the app and desktop is a lot intuitive, yet simple and easy to navigate. UKG was very limited on what you were able to use it for. Time off request are simpler to navigate and submit whereas UKG is …
Chose Rippling HCM
Rippling is Known for its intuitive and user-friendly interface, making it easy for both administrators and employees to navigate. It is Highly customizable, allowing businesses to tailor workflows and processes to their specific needs. Rippling Excels in automating …
Chose Rippling HCM
Rippling was more user friendly and also more aimed at catering to a smaller business
Chose Rippling HCM
These bigger HRIS systems are built on old systems that require more work to understand and navigate the systems.
Chose Rippling HCM
Rippling is user friendly.
Chose Rippling HCM
Easy log in and never repeatedly ask password or ask changing password.
The navigation is friendly and easy to follow
Chose Rippling HCM
Rippling is much easier and more effective than any of the past systems I have used for HR management such as UKG or Sequoia. Other systems have too many options/their UI is not intuitive to use for an average user. Many employees are not technically savy and therefore require …
Chose Rippling HCM
UltiPro wasn't as intuitive or streamlined as Rippling was. Our old system was hard to use and confusing; Rippling took all the headache and stress on human resource related matters. I appreciated that the platform was equipped with what we needed without any fancy add-ons. I …
UKG Pro
Chose UKG Pro
they are newer programs, Paylocity has a lot of flexibility to make changes where we have to make work orders with UKG. All of the prices are about 20% less per year than UKG
Features
Rippling HCMUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling HCM
9.0
1133 Ratings
10% above category average
UKG Pro
7.8
942 Ratings
4% below category average
Employee demographic data8.7807 Ratings8.6853 Ratings
Employment history8.8835 Ratings8.2878 Ratings
Job profiles and administration9.1945 Ratings8.0848 Ratings
Workflow for transfers, promotions, pay raises, etc.9.1844 Ratings7.6832 Ratings
Organizational charting9.1982 Ratings7.2744 Ratings
Organization and location management9.2877 Ratings8.0757 Ratings
Compliance data (COBRA, OSHA, etc.)9.0673 Ratings7.2600 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling HCM
9.2
1179 Ratings
12% above category average
UKG Pro
8.0
858 Ratings
2% below category average
Pay calculation9.31064 Ratings8.2812 Ratings
Off-cycle/On-Demand payment9.0749 Ratings8.1318 Ratings
Benefit plan administration8.91028 Ratings7.7732 Ratings
Direct deposit files9.51034 Ratings8.4800 Ratings
Salary revision and increment management9.4799 Ratings8.3660 Ratings
Reimbursement management9.3701 Ratings8.057 Ratings
Support for external payroll vendors00 Ratings7.7407 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling HCM
9.3
1058 Ratings
13% above category average
UKG Pro
7.6
665 Ratings
7% below category average
Approval workflow9.41021 Ratings7.5590 Ratings
Balance details9.3973 Ratings7.7620 Ratings
Annual carry-forward and encashment9.3727 Ratings7.7512 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling HCM
9.1
1226 Ratings
10% above category average
UKG Pro
8.0
910 Ratings
3% below category average
View and generate pay and benefit information9.41162 Ratings8.2878 Ratings
Update personal information9.51212 Ratings8.4883 Ratings
View company policy documentation9.31010 Ratings7.8651 Ratings
Employee recognition8.5679 Ratings7.3340 Ratings
View job history9.0874 Ratings8.2864 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling HCM
8.8
527 Ratings
9% above category average
UKG Pro
7.5
229 Ratings
7% below category average
Tracking of all physical assets8.8528 Ratings7.5229 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling HCM
9.0
639 Ratings
18% above category average
UKG Pro
7.0
845 Ratings
7% below category average
Report builder8.7619 Ratings7.2820 Ratings
Pre-built reports9.0585 Ratings7.2834 Ratings
Ability to combine HR data with external data9.2531 Ratings6.7581 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling HCM
9.4
874 Ratings
16% above category average
UKG Pro
7.8
644 Ratings
2% below category average
New hire portal9.5851 Ratings8.1637 Ratings
Manager tracking tools9.3667 Ratings7.6516 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling HCM
9.0
517 Ratings
11% above category average
UKG Pro
7.5
438 Ratings
7% below category average
Corporate goal setting9.1445 Ratings7.3345 Ratings
Individual goal setting8.9475 Ratings7.5417 Ratings
Line-of sight-visibility9.1441 Ratings7.6298 Ratings
Performance tracking8.9472 Ratings7.6387 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling HCM
9.2
598 Ratings
15% above category average
UKG Pro
7.5
542 Ratings
5% below category average
Performance plans9.2528 Ratings7.6484 Ratings
Performance improvement plans9.2500 Ratings7.0381 Ratings
Review status tracking9.2531 Ratings7.7498 Ratings
Review reminders9.4563 Ratings7.5468 Ratings
Multiple review frequency9.3488 Ratings7.6394 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling HCM
9.1
438 Ratings
14% above category average
UKG Pro
7.1
235 Ratings
10% below category average
Create succession plans/pools9.1364 Ratings6.7189 Ratings
Candidate ranking9.1375 Ratings7.3203 Ratings
Candidate search9.2393 Ratings7.5206 Ratings
Candidate development9.1374 Ratings7.0187 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling HCM
8.9
502 Ratings
13% above category average
UKG Pro
7.4
530 Ratings
6% below category average
Job Requisition Management9.0400 Ratings7.5499 Ratings
Company Website Posting8.9383 Ratings7.5489 Ratings
Publish to Social Media9.1339 Ratings7.2387 Ratings
Job Search Site Posting8.7350 Ratings7.4451 Ratings
Duplicate Candidate Prevention9.0349 Ratings7.1382 Ratings
Applicant Tracking8.8385 Ratings7.7486 Ratings
Notifications and Alerts9.0471 Ratings7.6451 Ratings
Best Alternatives
Rippling HCMUKG Pro
Small Businesses
UZIO
UZIO
Score 9.4 out of 10
UZIO
UZIO
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Rippling HCMUKG Pro
Likelihood to Recommend
9.1
(1285 ratings)
8.1
(1081 ratings)
Likelihood to Renew
8.9
(28 ratings)
10.0
(197 ratings)
Usability
9.3
(1282 ratings)
8.0
(318 ratings)
Availability
9.1
(4 ratings)
10.0
(76 ratings)
Performance
8.8
(4 ratings)
10.0
(333 ratings)
Support Rating
8.9
(959 ratings)
7.2
(496 ratings)
In-Person Training
8.6
(2 ratings)
10.0
(88 ratings)
Online Training
-
(0 ratings)
8.9
(206 ratings)
Implementation Rating
7.9
(14 ratings)
9.1
(87 ratings)
Configurability
7.5
(3 ratings)
8.6
(78 ratings)
Ease of integration
9.1
(2 ratings)
6.0
(68 ratings)
Product Scalability
9.1
(3 ratings)
10.0
(95 ratings)
Vendor post-sale
9.1
(2 ratings)
8.5
(57 ratings)
Vendor pre-sale
8.6
(2 ratings)
10.0
(50 ratings)
User Testimonials
Rippling HCMUKG Pro
Likelihood to Recommend
Rippling
It has a favourites section for commonly used functions. This is perfect for logging in pre-sift and managing my timekeeping. It is easy to view my payslip. It is well-documented and accurate, and it also provides me with an accurate timeline for when to expect my pay to clear. Overall, very easy to use and great interface.
Read full review
UKG
I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
Read full review
Pros
Rippling
  • Keeping track of and entering time off and watching time of approvals
  • Providing fast links to access accounts for health/retirement benefits
  • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Rippling
  • Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.
Read full review
UKG
  • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
Read full review
Likelihood to Renew
Rippling
I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
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UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
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Usability
Rippling
I think you are redundant with these questions. I have mentioned how easy of to use and a great tool for tracking activity. It wastes no time and has what you need. I am pleased with its usability, and if it were up to me, I would keep using it.
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UKG
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
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Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Rippling
They have been quite responsive to questions and clarifying settings, approaches, listening to feedback. Their knowledge base and training seem well-established and user-focused. Really like their offerings in Rippling U to help orient admins on features, functionality, and best practices. The IT implementation specialist was kind, efficient, and walked us through each screen, explaining different scenarios as we got things configured. They followed up after each call with action items, recommendations, and made themselves available between working sessions. The whole process felt very productive.
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
Rippling
The trainer went slow and and answered our questions.
Read full review
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Rippling
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
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UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Rippling
Rippling far outshines Employment Hero from an LMS perspective; the EH LMS is really bad and has very little functionality, as well as being completely user-unfriendly. The UE is much better with Rippling, no more searching for things that are in obscure places or running reports that need refining to the extreme.
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UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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UKG
Read full review
Return on Investment
Rippling
  • It was great to receive money from other country.
  • It was very helpful to use an user friendly platform for my first oversea job.
  • It was great to keep track of the amount of money I've received for the time I was employed overseas.
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UKG
  • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
  • When COVID sent us remote, we could configure custom fields to track vaccination status.
  • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
  • UKG has allowed to go virtual paper free as both a candidate and employee.
Read full review
ScreenShots

Rippling HCM Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.

UKG Pro Screenshots

Screenshot of included workforce analytics.Screenshot of the payroll gateway.