Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
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Slack
Score 9.0 out of 10
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Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The…
$0
per month per user
Pricing
Skype for Business, now part of Microsoft Teams
Slack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Skype for Business, now part of Microsoft Teams
Slack
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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*Per active user, per month, when paying once a year.
Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
Chose Skype for Business, now part of Microsoft Teams
Skype for Business is easier to maintain in an all Microsoft environment. It syncs better with the AD and Outlook. Video and Audio calls are way better than the beta on Slack. On the mobile apps side, Slack clearly wins. Skype for Business has a really bulky apps on either …
Chose Skype for Business, now part of Microsoft Teams
Most people are familiar with Skype (having personally used it), and Skype for Business has an approachable learning curve. It's also functional across multiple platforms and well-supported for smartphones, which makes it an easy choice when onboarding new clients/vendors. It …
Chose Skype for Business, now part of Microsoft Teams
I have to use Skype for Business because its the only "approved" IM client. I also use Slack and there are some better collaboration options with Slack. Plus Slack is more fun to work in. But it doesn't integrate with anything else we have so it can not be fully used by everyone.
Chose Skype for Business, now part of Microsoft Teams
Slack has a bit higher sound quality on calls but does not have a very comfortable GUI and not very good notification sounds. On the other hand, you can connect several accounts to Slack client, as for Skype for Business you can connect only one account and run only one …
Chose Skype for Business, now part of Microsoft Teams
It is easier to chat on Slack and whatsapp.Skype For Business is much better for video collaboration that ClickMeeting. We have a problem with ClickMeeting because it uses Flash technology and not every browser supports this technology well. I think that long-term we will use Sk…
Chose Skype for Business, now part of Microsoft Teams
Slack has a highly loved functionality, the channels. This is really missing from Skype for Business, but other than that, functionality wise, they pretty much the same, and Skype for Business does a great job when it comes to communication and collaboration. The integration …
Chose Skype for Business, now part of Microsoft Teams
I personally like to use Slack for quick meetings with my colleagues. It feels intuitive, fast, and has good screen-sharing functionality. Google Hangouts is another similar tool that I have used. It has worked well and I have not had any problems with it.
Chose Skype for Business, now part of Microsoft Teams
I wouldn't have selected Skype. I feel GoToMeeting had license issues for the company we used it in and billing issues. Zoom was effective most of the time but didn't have easy interpersonal communication. Slack has instant messaging, but not video chat. In theory, Skype …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business was selected because it was a legacy tool in our organization. It will be replaced with Microsoft Teams in the next year or so. This is a welcomed change. Teams is much more current, engaging, and offers more capabilities and intonations with other O365 …
Chose Skype for Business, now part of Microsoft Teams
Depending on what you wish to use it for, I believe there are better options out there than Skype for business. For an IM service, Slack is a lot more streamlined and user friendly. It is also a lot more customisable. Google Hangouts / Google Meet is a good alternative for …
Chose Skype for Business, now part of Microsoft Teams
The three are great tools, but each one have its set of benefits. Lync it's getting out of market, but certainly it still has a great market to those companies that are not worried with external communication, for example. Teams and Slack, have already this approach, but both …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business and Slack are actually very similar, Slack allows you to use gifs on your messages. Skype for Business has been used by my company for a long time and some people just got very used to that. Other than that, many partners also use Skype for Business as only …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business is more limited than Microsoft Teams or Slack but it was already in place at the organization and thus was the solution we continued to use. Teams has a more complete integration with the Microsoft suite of products and the same is true with Slack and …
Chose Skype for Business, now part of Microsoft Teams
This app integrates the features and functionality of Slack and Zoom into one app. This, when coupled with other MS platforms like Outlook, OneNote, OneDrive, and others makes this app a very compelling option when compared to others.
Chose Skype for Business, now part of Microsoft Teams
Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need …
Chose Skype for Business, now part of Microsoft Teams
Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, …
Chose Skype for Business, now part of Microsoft Teams
Most of the above applications are more suited to the newer age smaller companies that can experiment and switch. Our primary use case for Skype for [Business] was an enterprise software for large-scale communication using Microsoft's suite of products and authentication at a …
Verified User
Manager
Chose Skype for Business, now part of Microsoft Teams
We're working to transition away from Skype for Business and onto one of the alternatives. Working with Skype for Business, many of the features feel "last-gen" and while it's not terrible and it gets the job done, the alternatives have more team collaboration utilities and …
Chose Skype for Business, now part of Microsoft Teams
It’s the most used tool in each company and I had to interact within my career on this software many times. Already part of the package of Office 365, it’s formally the most common step to learn the management role. It can be the great launch of your business growth and a …
Chose Skype for Business, now part of Microsoft Teams
Skype for Business worked best for our company as it was easy to sync our calendars to Skype. It's been a great software to use to communicate within the company.
Chose Skype for Business, now part of Microsoft Teams
Skype for business is just a professional tool compared to all competitors. There are no things that will distract you from finishing your daily tasks unlikely from competitors which are trying to make mix of Fun and Business, but my personal opinion is that a Business tool …
Verified User
General Manager
Chose Skype for Business, now part of Microsoft Teams
I think others are easier to use and have the same capabilities. I only use Skype for business because some clients don't have any other alternatives.
Chose Skype for Business, now part of Microsoft Teams
Slack and Chatter have great adoption here, for many reasons, including the persistent chat and because it is so easy to deploy.
BUT, there is no real working Windows clients for those solutions, while Skype for Business is available on almost all platforms. Using a web browser …
Slack is more likely to be like internal messaging apps, so it is much more familiar than Skype for Business. Its app is much easier to use and has a nice UI in comparison to Skype for Business. On the other hand, for our day-to-day needs, Workplace by Facebook is much more …
Slack is an integral solution for team communication, with an easy to use interface, intuitive access to its different modules, and lighter than its closest competitors. Even though more resource consuming than Google Chat, all the additional features justify the cost-benefit. Th…
Because with monday you can only handle your tasks and manage them while with Slack on top of that you can have a one-on-one conversation with your coworkers, you can schedule different uses and you can include apps so you have everything in one app. I'm happy using Slack for …
Microsoft Teams, Google Chat and Skype for Business were no match for Slack's features, ease of use and integrations. The other products feel like an afterthought or bundle as part of a more extensive offering, so they can't compete with Slack. Slack is easy to use for novice …
i didn't choose Slack - Slack chose me. i am familiar with Skype but i don't know all its functionalities so i cannot say if Slack is better or not. i feel like Skype lags a lot and takes up too much space when replying to another message. Rocket.Chat is great. it could have …
Besides Slack, I have tried using Skype and WhatsApp Business for chat platforms, but they aren't as intuitive or natural feeling to use, and they don't feel like they belong in the business setting. Skype feels old school, and though the video feature is always readily …
Slack is selected by bigger organizations. There is much more flexibility in organizing group chat, team groups. Each notification can be easily noticed and replying is faster. The mobile app is very user-friendly. I enjoyed using it while I'm away from my laptop. I can see and …
Verified User
Analyst
Chose Slack
Slack is very good compared to many other tools and I feel that it is much better and user-friendly than other platforms that I have used. slack is good with communicating and a majority of our projects come out with great success and very few options for room for improvement
Slack has way more features than Skype. On Skype, you could only chat, send files & do video calls. Whereas in Slack, everything looks much more personalized. You could collapse channels & DMs so it's not too crowded on the app. You could set a status and integrate lots of …
I currently have not searched for other vendors compared to slack. Slack has a great reputation and has been with 120WaterAudit for quite some time now. It is fully integrated into our company and everyone has a good time using all of its functions and the ease of use.
You can have multiple teams for a single user account. Most of times will use only one team, though, with multiple channels within it for further discussion levels. Slack permits a lot of third-party service integration. You can fine-tune notifications to only send you an alert …
Having had to use Skype/Lync in a former life as a Fortune 100 contractor, I can say that Slack's ease-of-use, customizability, and solid integrations with online tools puts it far ahead. It's nice to not be beholden to the Microsoft Stack for every little thing, as well. …
Skype was a great product too. It's entirely a paid product. Whereas Slack lets you use it for free just that it will not save the chat history after a few days. Group chatting is very easy in Slack. Also, polling can be easily done. You don't have to use any external software …
Slack has more features and provides higher quality of calls. Also media can be shared easily and be managed apart from messages. For software developers, Slack provides more features than other products, like sharing code snippets, files, and scripts. Slack also has the …
Slack works a lot better than its alternatives. It has smart notifications and a lot less bugs. It is easy to search through messages and files. Also you can pin the message in the channel and start a thread from any message you want in order not to bother others with your reply.
Slack is much more useful because the information and conversations can be much better organized, splitting the several topics or tasks across different channels. Slack is also much more powerful because it allows third party tools to be seamlessly integrated in the app. In …
Group collaboration and communication with Slack is a far superior solution to any business organization. It is extremely easy to use and adoption of the service is simple. With the alternatives, when we trialed them we found it harder to gain traction amongst our technical …
We found that for group collaboration and communicate that Slack was a far superior solution for our business. We found it extremely easy to use and adoption of the service was viral. With the alternatives when we trialled them we found it harder to gain traction amongst our …
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
Probably the biggest area is the video element as it has historically struggled in this area.
The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes