What users are saying about
7 Ratings
7 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 9 out of 100

Attribute Ratings

  • STORIS POS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

STORIS POS

82%
3 Ratings
5.0

Verifone Point

50%
1 Rating

Usability

8.2

STORIS POS

82%
1 Rating

Verifone Point

N/A
0 Ratings

Support Rating

8.2

STORIS POS

82%
3 Ratings

Verifone Point

N/A
0 Ratings

Likelihood to Recommend

STORIS, Inc.

STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.
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Verifone

VeriFone Point definitely knows the VeriFone payment hardware and support tools. They work with many businesses using this hardware, so their remote management tools are thoroughly capable of handling this hardware. This allows them to meet the needs of a small deployment, maybe 20 terminals or fewer. We quickly found out that we would have been better off setting up our own tools and staff to support our deployment of VeriFone hardware. Based on the number of terminals we have in use, our geographical span, and hours of operation, we need to address issues more quickly and personally than VeriFone Point is able to. While they are responsive, their tier I support is pretty generic and mostly assists with power cycling.
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Pros

STORIS, Inc.

  • Inventory management.
  • Retail POS.
  • Reporting.
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Verifone

  • Knowledge and experience: Point supports many businesses with many VeriFone terminals throughout the country. Therefore, they have much experience with the hardware.
  • Availability: When calling for support, it is rare to not get a response from a human. Some calls are answered after only minutes of hold time, others can take much longer, but a human is almost always available.
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Cons

STORIS, Inc.

  • Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.
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Verifone

  • Bureaucracy: Since this is the payment industry and a very large company, they move slower than an iceberg with most projects, including ordering new terminals or adding new features.
  • Availability of project support: Aside hardware troubleshooting, it often feels very difficult to get help from Point support for things like opening a new location, adding a feature, or making other changes requiring any level of planning.
  • Inconsistent support staff: One issue may be handled very differently by different support staff. We often work with somebody for hours on one issue only to call back later and have the same issue solved in minutes by a different person.
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Pricing Details

STORIS POS

Starting Price

Editions & Modules

STORIS POS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Verifone Point

    Starting Price

    Editions & Modules

    Verifone Point editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      STORIS, Inc.

      This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
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      Verifone

      No answers on this topic

      Support Rating

      STORIS, Inc.

      All support staff are professional, courteous, and genuinely interested in helping
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      Verifone

      No answers on this topic

      Alternatives Considered

      STORIS, Inc.

      I don't think this company exist any more. But at the time we did an evaluation of the two companies to see which came out on top. At the end, it was clear that Storis was a much better transaction based system. It focused on functionality that would help you take care of your customer. The other focused more on reporting and executive level information.
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      Verifone

      We started using VeriFone Point when we switched from software-based credit card processing to VeriFone payment software. With our previous software system, we had a similar experience with support to what we have experienced with VeriFone Point. Support for payment industry tools tends to be excessively pragmatic, to the point where they ignore symptom clues while having us power cycle hardware for the fifth time.
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      Return on Investment

      STORIS, Inc.

      • STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
      • We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
      • We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
      • The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.
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      Verifone

      • No in house staffing: Since VeriFone Point handles our Verifone hardware support, we do not need to pay our own staff for advanced device management.
      • No in house support tools: We don't need to pay for costly support tools since VeriFone Point handles them on a case by case basis.
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      Screenshots

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