Cross-Border eCommerce Platforms

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Cross-Border eCommerce Platforms Overview

What are Cross-Border eCommerce Platforms?

Cross-border eCommerce platforms provide businesses with the tools to effectively sell goods internationally. These platforms contain solutions to calculate tariff and duty fees, carry out currency conversions, implement localization services, estimate shipping costs, provide a means to collect money from foreign financial entities, and keep records of transactions and customers.

Cross-border eCommerce platforms share many features with eCommerce platforms in that they provide a means for businesses to display goods and services and for consumers to purchase. These platforms are often integrated with related software including payment gateway software and shipping software.

Cross-border eCommerce platforms can be leveraged by any company with a global customer base. This can include business-to-consumer (B2C) companies like retailers, business-to-business (B2B) companies, or between private individuals (consumer-to-consumer, or C2C). In most cases, these platforms are implemented and managed by supply chain and logistics managers who oversee important logistical operations of global businesses.

Cross-Border eCommerce Platforms Features

Some common features among cross-border eCommerce platforms include:

  • Automatic translation
  • Currency conversion
  • Automated tax and duty calculations
  • Carrier calculations
  • Global payment capabilities
  • Country specific messaging
  • CRM and eCommerce integrations
  • Website localization

Cros-Border eCommerce Platforms Comparison

One factor that will have a major impact on what cross-border eCommerce platform is best suited for a given organization is the organization’s total revenue. For smaller businesses, a leaner product with fewer advanced functionalities would likely be appropriate.

However, for larger corporations, a more robust solution may be necessary. Robust solutions will likely be too costly for smaller businesses with less revenue.

Prospective buyers should also consider what amount of IT resources will be needed to implement and maintain the platform. Companies that have little to no IT bandwidth should go with a product that has strong and reliable technical support (likely at a higher cost) to make sure that the product functions properly.

Pricing Information

Buyers can expect one of two common pricing structures for cross-border eCommerce platforms. Some solutions offer a monthly flat fee which is determined by the desired level of service.

Other platforms offer a pricing structure that is determined by a percentage of total sales made through the platform. For the majority of cross-border eCommerce platforms, however, prospective buyers will need to contact the vendors directly for a custom price quote.

Cross-Border eCommerce Products

(1-15 of 15) Sorted by Most Reviews

Fiserv (First Data) - ICICI Merchant Services

Fiserv (formerly First Data) and ICICI Merchant Services combines a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July…

ShopBase

ShopBase is an e-commerce platform that allows the user to set up stores and sell online. The platform enables users to sell products and services on a website, take secure payments, and manage inventory. The vendor states ShopBase stands apart from other platforms mainly due to…

FedEx Cross Border

FedEx Cross Border offers simple, secure e-commerce technology that creates a more localized online checkout experience for international customers. The solution helps connect with a larger customer base, and give the user's business the opportunity to grow on a global scale.

CargoWise Customs (BorderWise)

CargoWise Customs Management (BorderWise) gives the user the power to automate customs management processes, providing the data visibility needed to drive accuracy and productivity.

FlavorCloud

FlavorCloud, headquartered in Seattle, aims to make worldwide shipping easy and affordable, “anywhere to anywhere”. A service that integrates directly into shopping carts of brands offering a one-click international checkout.

Zonos

Zonos, headquartered in St.George, provides scalable technology to simplify the complexities of international ecommerce. They create products that allow businesses to take full control of their cross-border trade experience. Zonos' SaaS solutions alleviate the headaches of cross-…

Flow Commerce

Flow Commerce, the eponymous software from the company in Hoboken, aims to simplify the complexity of selling internationally to help -commerce teams maximize cross-border revenue. It helps users deliver frictionless shopping experiences, streamline global logistics, and reduce…

Glopal

Glopal, headquartered in Paris, connects millions of buyers and merchants around the world to unlock cross-border trade. Glopal provides advanced international marketing solutions for ecommerce retailers and brands seeking to grow their businesses' globally. Using a suite of automated…

With Reach

With Reach headquartered in Calgary partners with dynamic retail brands looking to connect with shoppers around the world. Using their Merchant of Record model, Reach helps retailers process global payment transactions wherever a retailers customer is based.

SelluSeller

SelluSeller helps online sellers, brands, and distributors to list and sell products online with features such as pricing & promotion management, listing management, catalogue management, centralized inventory & order management, and payment reconciliation.

iBanFirst

Founded in 2013, iBanFirst provides businesses with an international optimised financial services platform, combining technological, financial and regulatory expertise. Since its inception, iBanFirst has raised 25 million euros to support entities from financial services to companies…

Carat, from Fiserv

Carat, from Fiserv, is a suite of omnichannel commerce solutions designed to help companies reach untapped markets and expand globally without being limited by borders or currencies. The solution is used to create a unified shopper experience that yet provides greater payment choice…

Taxamo Assure, by Vertex

Taxamo Assure, by Vertex (acquired May 2021), including solutions that cover VAT, GST, and US sales tax, and are tailored to individual business needs, boasting having managed billions of transactions globally. The solution can be configured to suit the user's global commercial…

Zai Payments Platform (Assembly Payments + CurrencyFair)

Born from the April 2021 merger of Assembly Payments and CurrencyFair, Zai, headquartered in Melbourne, supports financial services and powers customers by aiming to make innovative financial services accessible to all. They offer a global cross-border payments platform which allows…

aCommerce EcommerceIQ

aCommerce headquartered in Bangkok is a regional ecommerce enabler that provides end-to-end and ala carte ecommerce solutions for brands in Southeast Asia.

Frequently Asked Questions

What do cross-border eCommerce platforms do?

Cross-border eCommerce platforms provide global companies with the tools to sell goods in foreign countries. These tools have functionalities concerning both variable website content as well as estimating and carrying out financial tasks. These include calculating currency conversions and transportation costs.

What are the benefits of using cross-border eCommerce platforms?

Cross Border eCommerce platforms save large, global businesses a substantial amount of time they would have otherwise spent navigating the complex laws and regulations surrounding international commerce. These platforms also help ensure that organizations remain compliant with any of these regulations, thus avoiding relevant penalties.

How much do Cross Border eCommerce Platforms cost?

In order to get a price estimate for a cross-border eCommerce platform, prospective buyers will likely have to contact vendors directly. They can expect either a monthly or yearly flat fee or a fee based on the volume of transactions.