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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vimeo

    Score8.9 out of 10
    N/AVimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

    $9

    per month

    WebinarJam

    Score8.9 out of 10
    N/AWebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.

    $39

    per month

    Wistia

    Score9.7 out of 10
    N/AWistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.

    $24

    per month

    Pricing
    VimeoWebinarJamWistia
    Editions & Modules
    Starter
    $9
    per month
    Standard
    $25
    per month
    Advanced
    $65
    per month
    Enterprise
    Contact sales
    Starter
    $39
    per month for 1 presenter and 100 attendees
    Basic
    $79
    per month for 2 presenters and 500 attendees
    Professional
    $229
    per month for 4 presenters and 2000 attendees
    Enterprise
    $379
    per month for 6 presenters and 5000 attendees
    Free
    $0
    up to 10 videos
    Plus
    $24
    per month
    Pro Plan
    $99
    per month
    Advanced Plan
    $399
    per month
    Offerings
    Pricing Offerings
    VimeoWebinarJamWistia
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    VimeoWebinarJamWistia
    Considered Multiple Products
    Vimeo
    Chose Vimeo
    Youtube does not have the ability to livestream from anything other than your computer unless you have more than 1,000 subscribers. Vimeo on the other hand allow you to livestream from mobile, camera etc, you just have to subscribe.

    Wistia does not have livestream capability.
    Incentivized
    Chose Vimeo
    Similar in nature. Integration with MAP and SFDC were a bit more built out and native with Wistia. Folder management is on par with both.
    Incentivized
    Chose Vimeo
    Wistia's pricing is so weird. They charge you monthly, and by how many videos you host.

    Vimeo has a flat fee, with an upload limit (which I was close to hitting once in 4 years).
    Incentivized
    Chose Vimeo
    Wistia was significantly more expensive than Vimeo Pro. Budget played a huge factor in choosing Vimeo Pro over them. I also feel like the Vimeo player has greater aesthetic appeal than the Wistia player. If we needed more of the marketing automation integration features, then …
    Incentivized
    Chose Vimeo
    Vimeo is more reasonably priced and a little more user-friendly. Plus, I like the look of it and that I can use it at a price that doesn't break the bank for a small business like mine. It seems to have more features than these other platforms, so you don't have to have so many …
    Incentivized
    Chose Vimeo
    The only thing was the ability to stream pre-recorded videos hosted on Vimeo which recently totally failed to deliver and that's why we are leaving.
    Incentivized
    Genesis Digital
    No answer on this topic
    Wistia
    Chose Wistia
    Wistia is more expensive than Amazon Web Services, easier to use than Vimeo, and ultimately scores a 8 or 9 out of 10. The statistics between the engagement tab and the embed tag inside of the Analytics section can contradict at times. It would be nice to have 10 specific …
    Incentivized
    Chose Wistia
    Wistia is comparable to Vimeo or other video hosting platforms that I have used in the past. The feature set is almost identical, and I can't think of many things that Wistia doesn't have for this type of tool.
    Incentivized
    Chose Wistia
    Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and …
    Incentivized
    Chose Wistia
    I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidy…
    Incentivized
    Chose Wistia
    Vimeo is less customizable. They both offer a free plan and paid premium plans. Vimeo doesn't have the A/B testing and ability to focus on the marketing aspect of the videos to obtain more revenue. The CTAs are much better in Wistia and are much easier to work with.
    Incentivized
    Chose Wistia
    Wistia is pretty comparable to Vimeo but it seems to cost more for the same features. I liked the Wistia brand and the great educational and entertaining content they produce which is largely why we chose Wistia. With a smaller budget, I would probably go with Vimeo next time …
    Incentivized
    Chose Wistia
    Vimeo Pro works well for artistic folks, those on a budget, or those not looking to leverage video for demand gen or lead capture. It served us well for a while, but just wasn't cutting it. Wistia has more on the integrations end than Vimeo, and we have benefitted the most from …
    Incentivized
    Chose Wistia
    • Prices are better.
    • No useless options.
    • Easier to use
    Incentivized
    Chose Wistia
    Wistia offers more features overall and a better interface. I have found that they have the best analytics and provide helpful insights into the performance of each video. You can integrate incredibly easy into websites, without technical savvy or any kind of expertise with …
    Incentivized
    Chose Wistia
    Wistia proved to strike a balance between features, support, reliability, and ease of use. Some offer deeper features, but require much more of executional teams, which increases drag and friction in continually distributing new content.
    Incentivized
    Chose Wistia
    Wistia is much more user friendly and gives the ability to replace videos. Also the the statistics were easier to access and use with Wistia.
    Incentivized
    Chose Wistia
    Wistia is slightly more expensive, but the metrics/data provided, combined with the ease of use, makes it the perfect choice for us. Being able to break videos into series/projects is very useful. Additionally, the chapter feature makes it easy to allow users to watch all or …
    Incentivized
    Chose Wistia
    Wistia is leaps and bounds ahead of other companies with their customizable players, CTAs, analytics, and more. Wistia is robust, yet simple, and at the end of the day, the team provides a delightful user experience. Their integration with HubSpot is clean and works as it …
    Incentivized
    Chose Wistia
    Wistia is much easier to use than Vimeo!
    Incentivized
    Chose Wistia
    Wistia seemed to be more embraced by our sales team. We had also met members of their team at marketing conferences and they were very helpful in sending materials and best practices that got us firing on all cylinders out of the gate. At the end of the day, we are looking for …
    Incentivized
    Chose Wistia
    We use Vimeo in addition to Wistia, and will probably continue using both indefinitely. My team produces a lot of demo / testimonial webinars, which we host in Wistia for the aforementioned reasons. But, we also produce a lot of webinars, training videos, customer support …
    Incentivized
    Chose Wistia
    Superior to both, especially when using HubSpot as your marketing automation solution
    Incentivized
    Chose Wistia
    We opted for Wistia over Vimeo primarily because the overall experience and product innovation were better.
    Incentivized
    Chose Wistia
    Vimeo had the password ability so that we could sell classes on-demand, but did not have the ability to brand like Wistia offered. It also was not as quick to upload and render the videos so we could offer them to the viewers. Brightcove worked well with our CRM platform, but …
    Incentivized
    Chose Wistia
    Wistia is better suited for businesses than YouTube and Vimeo as you get a more in depth look at your viewers, how many videos they are watching, how long they are watching or re-watching, and can get email addresses to connect with then. Although we also upload videos to …
    Incentivized
    Chose Wistia
    Vimeo pro and Youtube. Youtube's embeds are messy and end in a mess of videos that aren't retailed to my product. Vimeo pro has analytics and embed options. However wistia takes the mess out of embeds and gives the in depth analytic options along with other platform embeds.
    Key User Insights
    Would buy again
    67%
    Would buy again
    14 Answers
    No answers on this topic
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    68%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    16 Answers
    No answers on this topic
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    47%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    No answers on this topic
    96%
    Implementation went as expected
    25 Answers
    Features
    VimeoWebinarJamWistia
    Video Marketing
    Comparison of Video Marketing features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    5.3
    39 Ratings
    36% below category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    Lead generation6.022 Ratings00 Ratings00 Ratings
    Video personalization6.635 Ratings00 Ratings00 Ratings
    eCommerce3.013 Ratings00 Ratings00 Ratings
    Support for advertisements2.914 Ratings00 Ratings00 Ratings
    Video SEO6.629 Ratings00 Ratings00 Ratings
    Integration to Marketing Automation7.022 Ratings00 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    2.8
    11 Ratings
    75% below category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    Integration to Salesforce.com1.06 Ratings00 Ratings00 Ratings
    Integration to Marketo1.06 Ratings00 Ratings00 Ratings
    Integration to HubSpot1.06 Ratings00 Ratings00 Ratings
    Integration to Eloqua1.04 Ratings00 Ratings00 Ratings
    Integration to LMS10.08 Ratings00 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    9.0
    40 Ratings
    5% above category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    Video access controls8.740 Ratings00 Ratings00 Ratings
    User management8.937 Ratings00 Ratings00 Ratings
    Video link sharing10.038 Ratings00 Ratings00 Ratings
    Internal video8.736 Ratings00 Ratings00 Ratings
    External video8.637 Ratings00 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    8.3
    41 Ratings
    1% above category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    Player customization7.433 Ratings00 Ratings00 Ratings
    Embedded videos8.440 Ratings00 Ratings00 Ratings
    Video quality / Bandwidth controls8.739 Ratings00 Ratings00 Ratings
    Mobile compatibility8.940 Ratings00 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    9.0
    36 Ratings
    13% above category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    A/B testing7.914 Ratings00 Ratings00 Ratings
    Streaming quality reports9.018 Ratings00 Ratings00 Ratings
    Per viewer tracking9.525 Ratings00 Ratings00 Ratings
    Per video tracking9.531 Ratings00 Ratings00 Ratings
    Video analytics dashboard9.029 Ratings00 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    9.3
    40 Ratings
    8% above category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    On-Demand video10.024 Ratings00 Ratings00 Ratings
    Live streaming10.015 Ratings00 Ratings00 Ratings
    Impact of streaming on network10.020 Ratings00 Ratings00 Ratings
    Video upload & format support9.537 Ratings00 Ratings00 Ratings
    Video library / File management7.136 Ratings00 Ratings00 Ratings
    Video portal9.026 Ratings00 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    4.9
    27 Ratings
    47% below category average
    WebinarJam
    -
    Ratings
    Wistia
    -
    Ratings
    Audience polling1.16 Ratings00 Ratings00 Ratings
    Audience Q&A / Live chat6.88 Ratings00 Ratings00 Ratings
    Video comments6.827 Ratings00 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    4.8
    8 Ratings
    46% below category average
    Wistia
    -
    Ratings
    Dashboards00 Ratings2.58 Ratings00 Ratings
    Data exportability00 Ratings7.27 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    9.0
    7 Ratings
    10% above category average
    Wistia
    -
    Ratings
    High quality audio00 Ratings9.97 Ratings00 Ratings
    Mobile support00 Ratings8.16 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    6.1
    8 Ratings
    29% below category average
    Wistia
    -
    Ratings
    Calendar integration00 Ratings8.06 Ratings00 Ratings
    Record meetings / events00 Ratings3.28 Ratings00 Ratings
    Slideshows00 Ratings9.97 Ratings00 Ratings
    Event registration00 Ratings3.28 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    7.3
    8 Ratings
    15% below category average
    Wistia
    -
    Ratings
    Audience polling00 Ratings10.07 Ratings00 Ratings
    Q&A00 Ratings4.78 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    10.0
    7 Ratings
    18% above category average
    Wistia
    -
    Ratings
    Participant roles & permissions00 Ratings10.07 Ratings00 Ratings
    Confidential attendee list00 Ratings10.06 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Vimeo and WebinarJam and Wistia
    Feature
    Vimeo
    -
    Ratings
    WebinarJam
    2.4
    8 Ratings
    107% below category average
    Wistia
    -
    Ratings
    Branding options00 Ratings2.58 Ratings00 Ratings
    Integration to Marketing Automation00 Ratings2.38 Ratings00 Ratings
    Best Alternatives
    VimeoWebinarJamWistia
    Small Businesses
    Vidyard
    Score8.4 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Vyond
    Score8.4 out of 10
    Medium-sized Companies
    Vidyard
    Score8.4 out of 10
    Webex Webinars
    Score9 out of 10
    Vyond
    Score8.4 out of 10
    Enterprises
    Panopto
    Score7.5 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    Vyond
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    VimeoWebinarJamWistia
    Likelihood to Recommend
    9.1
    (44 ratings)
    3.1
    (8 ratings)
    9.5
    (73 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (10 ratings)
    Usability
    8.4
    (4 ratings)
    3.1
    (4 ratings)
    9.0
    (15 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (11 ratings)
    Support Rating
    5.0
    (10 ratings)
    3.2
    (4 ratings)
    10.0
    (11 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    8.0
    (11 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    VimeoWebinarJamWistia
    Likelihood to Recommend
    Vimeo
    For an overall professional appearance of Vimeo, I think it looks fabulous for the clients we work with. I think it works extremely well to host videos for courses and training that can be paid training. The privacy feature is great for that. I've never used it for going LIVE and wonder if that might be a good option for businesses but since I haven't tried it, I'm not of the capabilities. And I'm not sure how the clients are able to get on the LIVES. It does have so many new features since I started 4 years ago, and that means that there is a higher learning curve if you want to make full use of this platform.
    Incentivized
    Read full review
    Genesis Digital
    We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
    Incentivized
    Read full review
    Wistia
    For companies that want to integrate their videos into actionable steps like behavioral follow up through a CRM, Wistia is the best tool to use. You can automate your systems to track when a video is viewed, engaged with or how long a person has been watching along with heatmaps to show where people were most interested and least interested so you can adjust your videos to optimize their performance.
    Incentivized
    Read full review
    Pros
    Vimeo
    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Incentivized
    Read full review
    Genesis Digital
    • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
    • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
    • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
    • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
    • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
    • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
    Incentivized
    Read full review
    Wistia
    • Wistia enables a lot of customization in the video player, making it personalized to your business.
    • The user experience is pretty intuitive and easy to use without too much training.
    • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
    Incentivized
    Read full review
    Cons
    Vimeo
    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Incentivized
    Read full review
    Genesis Digital
    • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
    • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
    • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
    • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
    Incentivized
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    Wistia
    • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
    • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
    • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
    Incentivized
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    Likelihood to Renew
    Vimeo
    I usually extract the links of all lectures from the embed code, but now Vimeo is not allowing that feature. Instead, I have to copy the whole embed code and then extract the URL from the embed code separately. This process has become cumbersome and a bit of hassle since I don't need the whole embed code.
    Incentivized
    Read full review
    Genesis Digital
    No answers on this topic
    Wistia
    Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
    Incentivized
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    Usability
    Vimeo
    The design is clean and intuitive for the most part, which allows for ease of use by both novice and experience users. We are grateful for the ways that the front-end video player is easy to navigate and intuitive to use, and the backend is generally designed the same way. Tools and options are where you expect to find them, and it was easy to navigate the storage on the backend through folders and content filters
    Incentivized
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    Genesis Digital
    The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
    Read full review
    Wistia
    Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
    Incentivized
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    Reliability and Availability
    Vimeo
    I use Vimeo all the time, and never had any issues with the system.
    Incentivized
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    Genesis Digital
    No answers on this topic
    Wistia
    After several years, we have not come across a situation for which Wistia was not available when needed.
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    Performance
    Vimeo
    Vimeo does well in performance with systems with ease. I have not encountered any issues with loading pages or slowing down in other software or systems.
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    Genesis Digital
    No answers on this topic
    Wistia
    I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
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    Support Rating
    Vimeo
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
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    Genesis Digital
    The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
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    Wistia
    We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
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    Implementation Rating
    Vimeo
    Vimeo does provide the legwork of content curation and management of sources. The quality of content is not bad from a viewer's point of view. I think the analytics could use a little bit of improvement, only because my department has a lot of users.
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    Genesis Digital
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    Wistia
    We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
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    Alternatives Considered
    Vimeo
    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
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    Genesis Digital
    I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
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    Wistia
    Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and slow rendering.
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    Contract Terms and Pricing Model
    Vimeo
    Nothing that I could think of. Maybe changing the way of extracting the URL's from the embed codes.
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    Genesis Digital
    No answers on this topic
    Wistia
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    Scalability
    Vimeo
    Vimeo does well with integrating videos in the Absorb LMS that I currently manage.
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    Genesis Digital
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    Wistia
    We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
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    Professional Services
    Vimeo
    Everything works fine in Vimeo, and the users like the quality and sound of the lectures when viewed on Absorb LMS. They can view the lectures on the desktop and mobile devices.
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    Genesis Digital
    No answers on this topic
    Wistia
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    Return on Investment
    Vimeo
    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
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    Genesis Digital
    • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
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    Wistia
    • Doubled lead capture from lead magnet on website from one year to the next.
    • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
    • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.
    Incentivized
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    ScreenShots

    Wistia Screenshots

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