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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Webexpenses

    Score8.7 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses platform includes both desktop…

    $10.13

    per month per user

    Pricing
    Webex AppWebexpenses
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Essential
    $10.13
    per month per user
    Scale
    $12.15
    per month per user
    Pro
    $18
    per month per user
    Offerings
    Pricing Offerings
    Webex AppWebexpenses
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$250 one-time fee per installation
    Additional Details—These USD amounts are approximate and provided for guidance only. As exchange rates fluctuate daily with market movements, the actual USD equivalent will vary over time and may differ at the point of transaction or when a formal USD price list is established.
    More Pricing Information
    Features
    Webex AppWebexpenses
    Project Management
    Comparison of Project Management features of Webex App and Webexpenses
    Feature
    Webex App
    8.3
    638 Ratings
    7% above category average
    Webexpenses
    -
    Ratings
    Task Management8.0362 Ratings00 Ratings
    Gantt Charts7.5173 Ratings00 Ratings
    Scheduling8.7501 Ratings00 Ratings
    Workflow Automation8.4244 Ratings00 Ratings
    Mobile Access8.8600 Ratings00 Ratings
    Search8.3512 Ratings00 Ratings
    Visual planning tools8.5278 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Webexpenses
    Feature
    Webex App
    7.8
    680 Ratings
    2% below category average
    Webexpenses
    -
    Ratings
    Chat9.1670 Ratings00 Ratings
    Notifications8.6661 Ratings00 Ratings
    Discussions8.6612 Ratings00 Ratings
    Surveys8.2349 Ratings00 Ratings
    Internal knowledgebase8.3307 Ratings00 Ratings
    Integrates with GoToMeeting8.4152 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
    Integrates with Outlook8.8381 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Webexpenses
    Feature
    Webex App
    8.0
    590 Ratings
    1% below category average
    Webexpenses
    -
    Ratings
    Versioning8.1361 Ratings00 Ratings
    Video files8.5512 Ratings00 Ratings
    Audio files8.6511 Ratings00 Ratings
    Document collaboration8.4474 Ratings00 Ratings
    Access control8.3376 Ratings00 Ratings
    Advanced security features8.7390 Ratings00 Ratings
    Integrates with Google Drive5.1171 Ratings00 Ratings
    Device sync8.5365 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Webex App and Webexpenses
    Feature
    Webex App
    -
    Ratings
    Webexpenses
    8.5
    161 Ratings
    3% above category average
    Employee Expense Reporting00 Ratings8.7161 Ratings
    Corporate Card Reconciliation00 Ratings8.274 Ratings
    Payment Management
    Comparison of Payment Management features of Webex App and Webexpenses
    Feature
    Webex App
    -
    Ratings
    Webexpenses
    8.4
    150 Ratings
    5% above category average
    Customizable Approval Policies00 Ratings8.4112 Ratings
    Financial Document Management00 Ratings7.737 Ratings
    Payment Status Tracking00 Ratings8.9140 Ratings
    Payment Audit Trail00 Ratings8.9114 Ratings
    Duplicate Bill Detection00 Ratings8.038 Ratings
    Advanced OCR00 Ratings7.825 Ratings
    Electronic Funds Transfer00 Ratings8.883 Ratings
    Best Alternatives
    Webex AppWebexpenses
    Small Businesses
    Flock
    Score9.5 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex AppWebexpenses
    Likelihood to Recommend
    8.6
    (747 ratings)
    8.7
    (824 ratings)
    Likelihood to Renew
    8.4
    (34 ratings)
    9.4
    (50 ratings)
    Usability
    8.9
    (393 ratings)
    8.6
    (824 ratings)
    Availability
    9.3
    (13 ratings)
    9.8
    (11 ratings)
    Performance
    7.7
    (12 ratings)
    9.9
    (10 ratings)
    Support Rating
    8.6
    (396 ratings)
    8.5
    (377 ratings)
    In-Person Training
    9.0
    (4 ratings)
    9.6
    (5 ratings)
    Online Training
    8.2
    (7 ratings)
    9.8
    (6 ratings)
    Implementation Rating
    7.1
    (16 ratings)
    8.6
    (20 ratings)
    Configurability
    7.3
    (15 ratings)
    6.4
    (9 ratings)
    Ease of integration
    8.7
    (12 ratings)
    7.2
    (3 ratings)
    Product Scalability
    8.3
    (12 ratings)
    9.8
    (11 ratings)
    Vendor post-sale
    8.4
    (11 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    8.7
    (13 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Webex AppWebexpenses
    Likelihood to Recommend
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
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    Webexpenses
    Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
    Incentivized
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    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
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    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
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    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
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    Webexpenses
    • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
    • Would be ideal to have an option to save full routes rather than just addresses maybe?
    Incentivized
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    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
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    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Webexpenses
    I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
    Incentivized
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    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Webexpenses
    The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
    Incentivized
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    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Webexpenses
    The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
    Incentivized
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    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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    Webexpenses
    All went well.
    Incentivized
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    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
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    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
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    Alternatives Considered
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
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    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Webexpenses
    Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
    Incentivized
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    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
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    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
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    ScreenShots

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.