Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex App
Score 8.5 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Wrike
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$240
per year 2 users (minimum)
Pricing
Webex AppWrike
Editions & Modules
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Wrike Free
$0
per month per user
Wrike Team
$10
per month (billed annually) per user (2-15 users)
Wrike Business
$25
per month (billed annually) per user (5-200 users)
Apex
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Webex AppWrike
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Webex AppWrike
Considered Both Products
Webex App

No answer on this topic

Wrike
Chose Wrike
Asana is a product I use personally that I find compares favorably with Wrike. Wrike met security standards that satisfies our tech department and is a robust tool, but Asana has a more user friendly interface and is more intuitive. Wrike is likely more powerful but has limited …
Features
Webex AppWrike
Project Management
Comparison of Project Management features of Product A and Product B
Webex App
8.0
622 Ratings
3% above category average
Wrike
8.0
914 Ratings
3% above category average
Task Management7.7353 Ratings9.1905 Ratings
Gantt Charts7.2167 Ratings7.9635 Ratings
Scheduling8.6488 Ratings8.4791 Ratings
Workflow Automation7.9239 Ratings7.9782 Ratings
Mobile Access8.6585 Ratings7.9658 Ratings
Search8.1498 Ratings00 Ratings
Visual planning tools8.1271 Ratings00 Ratings
Resource Management00 Ratings7.8777 Ratings
Team Collaboration00 Ratings8.6905 Ratings
Support for Agile Methodology00 Ratings7.7503 Ratings
Support for Waterfall Methodology00 Ratings7.9452 Ratings
Document Management00 Ratings7.6761 Ratings
Email integration00 Ratings7.8682 Ratings
Timesheet Tracking00 Ratings7.7427 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.6325 Ratings
Communication
Comparison of Communication features of Product A and Product B
Webex App
7.7
665 Ratings
4% below category average
Wrike
-
Ratings
Chat8.9655 Ratings00 Ratings
Notifications8.5646 Ratings00 Ratings
Discussions8.4598 Ratings00 Ratings
Surveys7.9337 Ratings00 Ratings
Internal knowledgebase8.1301 Ratings00 Ratings
Integrates with GoToMeeting8.5152 Ratings00 Ratings
Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
Integrates with Outlook8.9381 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Webex App
7.9
575 Ratings
2% below category average
Wrike
-
Ratings
Versioning8.0349 Ratings00 Ratings
Video files8.3496 Ratings00 Ratings
Audio files8.5495 Ratings00 Ratings
Document collaboration8.3461 Ratings00 Ratings
Access control8.1364 Ratings00 Ratings
Advanced security features8.6377 Ratings00 Ratings
Integrates with Google Drive4.8171 Ratings00 Ratings
Device sync8.5351 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Webex App
-
Ratings
Wrike
7.8
333 Ratings
1% above category average
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.67 Ratings
Project & financial reporting00 Ratings7.7328 Ratings
Integration with accounting software00 Ratings7.9197 Ratings
Best Alternatives
Webex AppWrike
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex AppWrike
Likelihood to Recommend
8.5
(710 ratings)
8.5
(888 ratings)
Likelihood to Renew
8.4
(34 ratings)
8.5
(103 ratings)
Usability
8.5
(390 ratings)
8.2
(225 ratings)
Availability
9.1
(12 ratings)
8.0
(23 ratings)
Performance
6.6
(11 ratings)
6.4
(20 ratings)
Support Rating
8.7
(395 ratings)
7.4
(90 ratings)
In-Person Training
9.0
(4 ratings)
8.2
(5 ratings)
Online Training
8.5
(6 ratings)
8.2
(13 ratings)
Implementation Rating
6.9
(15 ratings)
7.7
(32 ratings)
Configurability
7.1
(14 ratings)
8.3
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(4 ratings)
Ease of integration
8.5
(11 ratings)
6.9
(7 ratings)
Product Scalability
7.6
(11 ratings)
8.0
(14 ratings)
Professional Services
-
(0 ratings)
6.7
(3 ratings)
Vendor post-sale
8.6
(10 ratings)
9.0
(7 ratings)
Vendor pre-sale
8.6
(12 ratings)
6.6
(8 ratings)
User Testimonials
Webex AppWrike
Likelihood to Recommend
Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
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Wrike
I believe it's well suited if you have multiple jobs/projects that you need to keep organized. We work with multiple job types from print/creative to web, copy and digital ads so it helps us stay organized. I don't think it would be suitable for a company that doesn't have a lot of jobs to manage. We average over 1,200 requests a year.
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Pros
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
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Wrike
  • Excellent dashboards that are easy to use and give amazing insights.
  • User friendly interface that is also easy to interact with.
  • Lot of integrations.
  • Robust project and task management features.
  • Facilitate seamless team collaboration and communication.
  • Highly customizable and multiple project views.
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Cons
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
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Wrike
  • Email alerts sometimes send too slowly.
  • If you put a project on hold, it can be hard to find it once you are ready to return to it.
  • Sometimes there are too many steps/tasks and the main page can get cluttered.
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Likelihood to Renew
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
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Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
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Usability
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Wrike
It does take some time and work to really understand and use it properly, but I think the accessibility to help and documentation make that completely feasible. Once you know how to use it, I find it to be very user-friendly, and have very few complaints.
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Reliability and Availability
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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Wrike
During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
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In-Person Training
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Wrike
We had staff in person provide some training
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Online Training
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Wrike
Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
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Contract Terms and Pricing Model
Cisco
No answers on this topic
Wrike
company purchase
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Scalability
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
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Professional Services
Cisco
No answers on this topic
Wrike
I do not use professional services.
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Return on Investment
Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
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Wrike
  • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
  • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
  • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
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ScreenShots

Wrike Screenshots

Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows