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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    WebPT

    Score6.7 out of 10
    N/AEstablished in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…

    $99

    per month per user

    Pricing
    Webex MeetingsWebPT
    Editions & Modules
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Webex MeetingsWebPT
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsDiscount available for annual pricing.WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
    More Pricing Information
    Features
    Webex MeetingsWebPT
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    8.7
    845 Ratings
    9% above category average
    WebPT
    -
    Ratings
    High quality audio9.0840 Ratings00 Ratings
    High quality video9.0832 Ratings00 Ratings
    Low bandwidth requirements8.0800 Ratings00 Ratings
    Mobile support8.6762 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    WebPT
    -
    Ratings
    Desktop sharing8.8829 Ratings00 Ratings
    Whiteboards8.1721 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    WebPT
    -
    Ratings
    Calendar integration8.7795 Ratings00 Ratings
    Meeting initiation8.5825 Ratings00 Ratings
    Integrates with social media8.4351 Ratings00 Ratings
    Record meetings / events8.9783 Ratings00 Ratings
    Slideshows8.7708 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    8.8
    793 Ratings
    8% above category average
    WebPT
    -
    Ratings
    Live chat8.8772 Ratings00 Ratings
    Audience polling9.0682 Ratings00 Ratings
    Q&A8.6691 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    WebPT
    -
    Ratings
    User authentication8.8740 Ratings00 Ratings
    Participant roles & permissions8.8767 Ratings00 Ratings
    Confidential attendee list9.0475 Ratings00 Ratings
    Physical Therapy Software
    Comparison of Physical Therapy Software features of Webex Meetings and WebPT
    Feature
    Webex Meetings
    -
    Ratings
    WebPT
    7.3
    23 Ratings
    13% below category average
    Electronic Medical Records (EMR)00 Ratings7.023 Ratings
    Patient Invoicing00 Ratings7.717 Ratings
    Treatment Plan Management00 Ratings7.322 Ratings
    Patient Notes00 Ratings7.321 Ratings
    Patient Progress and Reports00 Ratings7.121 Ratings
    Insurance Verification and Authorization00 Ratings6.117 Ratings
    Integration with Diagnostic and Imaging Systems00 Ratings7.68 Ratings
    HIPAA Compliance and Data Security00 Ratings8.519 Ratings
    Best Alternatives
    Webex MeetingsWebPT
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Google Meet
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex MeetingsWebPT
    Likelihood to Recommend
    8.8
    (864 ratings)
    5.9
    (138 ratings)
    Likelihood to Renew
    8.5
    (58 ratings)
    5.7
    (24 ratings)
    Usability
    8.0
    (117 ratings)
    8.1
    (15 ratings)
    Availability
    9.0
    (441 ratings)
    7.6
    (4 ratings)
    Performance
    9.5
    (416 ratings)
    7.6
    (5 ratings)
    Support Rating
    7.9
    (116 ratings)
    6.0
    (18 ratings)
    In-Person Training
    8.8
    (6 ratings)
    9.1
    (1 ratings)
    Online Training
    8.5
    (6 ratings)
    6.0
    (4 ratings)
    Implementation Rating
    9.7
    (22 ratings)
    9.0
    (6 ratings)
    Configurability
    7.2
    (15 ratings)
    6.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.3
    (10 ratings)
    4.5
    (2 ratings)
    Ease of integration
    10.0
    (10 ratings)
    5.5
    (1 ratings)
    Product Scalability
    8.3
    (412 ratings)
    6.8
    (4 ratings)
    Professional Services
    8.9
    (9 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    9.6
    (12 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    9.9
    (13 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Webex MeetingsWebPT
    Likelihood to Recommend
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
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    WebPT
    WebPT is well designed for some areas of rehab but not well suited for others. Speech seems to be a challenge for this type of EMR. Perhaps not the best type for this discipline due to limitations. For the other disciplines, it would be nice if the system suggested only specific tests per diagnosis code rather than all available tests in the EMR
    Incentivized
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    Pros
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
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    WebPT
    • The scheduler is very adaptive. There are options to change colors and textures for different insurances and appointment types with make it easier to differentiate patient types and issues at a glance.
    • Digital Paperwork Intake saves time for both the patient and staff.
    • Electronic Benefits Verification consolidates verifications so that we do not have to use multiple websites.
    Incentivized
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    Cons
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
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    WebPT
    • I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
    • I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
    • Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
    Incentivized
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    Likelihood to Renew
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
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    WebPT
    I gave it 9/10 for renewal because I have been using it for so long. It takes a long time to learn new documentation systems. I do not want to use valuable time on that. I also like that it flows directly into billing.
    Incentivized
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    Usability
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
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    WebPT
    The EMR has a learning curve, but once you get used to it, it's fairly user-friendly: notes are easy to duplicate, information is thorough and useful. In my opinion, WebPT Billing is arcane and difficult to use, and offers no opportunity for the business to correct or edit any payments entered incorrectly by WebPT.
    Incentivized
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    Reliability and Availability
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
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    WebPT
    It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
    Incentivized
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    Performance
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    WebPT
    Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
    Incentivized
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    Support Rating
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    WebPT
    Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
    Incentivized
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    In-Person Training
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    WebPT
    I was trained by an in house employee. It was very easy to learn. The EMR is pretty self explanatory. When you click on something to complete a task, it doesn't take an extra 10 steps, what the action says, is what it does
    Incentivized
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    Online Training
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    WebPT
    WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
    Incentivized
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    Implementation Rating
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    WebPT
    I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
    Incentivized
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    Alternatives Considered
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    WebPT
    Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    WebPT
    The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
    Incentivized
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    Scalability
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    WebPT
    I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
    Incentivized
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    Professional Services
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    WebPT
    Extremely poor technical support and customer service.
    Incentivized
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    Return on Investment
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    WebPT
    • The payment on claims when they go through correct is phenomenal and very timely.
    • Our productivity is better as notes get done quicker and able to focus more on patient care.
    • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
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    ScreenShots

    WebPT Screenshots

    Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR