TrustRadius Top Rated Recruiting / ATS Software for SMB 2015

Hyrell Software

Recruiting/ATS Software

Software Profile & Review Summary

Hyrell was founded in 2007 by John Guzak, an Air Force Officer working in the HR department at a fortune 100 Company. He, along with partners Brian and Patrick Clark, had a vision to create a simple but thorough way for small and medium businesses to automate their hiring process and get away from the manual, paper driven approach that many companies still used.  They believed that smaller companies could gain a competitive advantage by leveraging enterprise grade hiring tools customized for their specific needs.  Hyrell offers a standard subscription and franchise-specific hiring platform.


The company is privately funded and focuses on providing an efficient, effective hiring platform with top-level customer service.

Company Status: Private
2014 Revenue: N/A
Revenue Growth 2013-2014: N/A
Customers: 1,000+
Employees: ~16

Hyrell Software Customer Distribution

Hyrell Software Customer Distribution Pie Chart
Source: (10) User reviews of Hyrell on TrustRadius

Aggregate User Ratings of Hyrell on TrustRadius

Source: (10) User reviews of Hyrell on TrustRadius
Rating Attribute Hyrell Software Rating # of Reviewers Contributing to Rating Average Recruiting / ATS Average Rating
Likelihood to recommend 9.8 10 7.5
Likelihood to renew 9.7 6 7.6
Product usability 9.7 3 7.8
Product availability 9.7 3 8.1
Product performance N/A N/A 9.0
Support 9.7 3 7.4
In-person training N/A N/A N/A
Online training N/A N/A 8.1
Implementation satisfaction 10.0 3 8.1

Summary of Hyrell Software Reviews

Source: (10) User reviews of Hyrell on TrustRadius
Hyrell Software Pros Hyrell Software Cons
Reporting tools can easily gather information about the candidate pool and/or the candidate review process.
Candidate view options
Custom viewing options have room for improvement.
Hyrell's clean interface is easy to learn and to navigate for both the company and the candidate.
Browser compatibility
Hyrell may work better/faster with some browsers than others.
Candidate quality
Customizable pre-screening options help to improve the quality of applicants brought in through Hyrell.

Candidate communication
Tracking and email tools allow the company to send out candidate status updates. They also help to ensure equality and transparency during the review process.

Hyrell integrates well with company websites and advertising platforms, making job posting easy and efficient.

Virtual interviews
Virtual interviews and scoring are a convenient, documentable way to review candidates.

Customer support
Support teams are responsive, knowledgeable and helpful; however, contracts may not include unlimited free technical support. Some reviewers said that they experienced a bumpy sales/payment process, but that the Hyrell team worked to resolve the issue.

Hyrell Software Response to Reviewer Feedback

Candidate View Options
In Q1 2015 we released an expanded feature set for Custom Applicant Views. This feature gives you the ability to see applicant information in an easy-to-digest format, without the need to click into each applicant file. This provides a lot of customizable ways for Hiring Managers to look at all of their data and is a huge improvement over the previous process.

Customer Support
All contracts DO include free personal technical support via our support site or via phone during business hours. We also offer a robust knowledgebase that is constantly updated with step-by-step tutorials. Our contracts also include a personalized onboarding schedule and initial team training. We do however limit the number of free onboarding training sessions per contract.