AMGtime

The time tracking and workforce management software has proven to be a valuable tool for businesses in various industries. Users have praised its ability to track employee time accurately and ensure compliance with wage and time laws through its robust exception reporting system. This feature has helped businesses streamline their payroll procedures and eliminate any potential legal issues related to non-compliance. Additionally, the software offers multiple hardware options, such as handprint, facial recognition, and fingerprint scanners, which effectively prevent buddy punching and ensure that only authorized employees are clocking in and out.

Another key use case of this product is its smartphone app, which has been highly appreciated by users. The app includes features like forced pictures and GPS location tracking, which contribute to preventing fraudulent activities and buddy punching. Users have found these features particularly useful in verifying the authenticity of employee attendance and reducing instances of time theft. Furthermore, the software provides convenient payroll export files that are compatible with a wide range of payroll packages, making it easier for businesses to seamlessly integrate their timekeeping data with their existing payroll systems. The option to create custom export files using the Payroll Wizard has also been commended by users for its flexibility.

While the technical support engineers are described as knowledgeable, personable, and patient, some users have expressed the need for expanded support hours to cover normal business hours in the Eastern time zone. However, overall customer support has been prompt in resolving any issues or providing assistance when needed. Additionally, users have reported positive experiences with customer support in resolving issues related to missing time cards for inactive employees.

Although the software is generally user-friendly, there have been occasional frustrations reported by users. This may be due to specific features or interface elements that could be improved for a smoother user experience. Nonetheless, businesses across various sectors have benefited from this product's ability to track employee time accurately, prevent unauthorized clock-ins through innovative hardware options, streamline payroll procedures, and ensure compliance with wage and time laws.