Bold360 Reviews

74 Ratings
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Score 8.8 out of 100

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Anonymous | TrustRadius Reviewer
March 24, 2017

BoldChat - Experience the power of harnessing live chat feature

Score 8 out of 10
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9
BoldChat support was blazing fast and wonderful. They helped in resolving some of our nightmares during odd hours. It is one of the best support services we encountered. Support personnel were very knowledgeable and very supportive in understanding and helping to resolve our problems. It was really a very good approach BoldChat support has to its customers.
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About Bold360

Bold360 is a customer engagement solution delivering personalized interactions and boasting fast time-to-value. According to the vendor, the product leverages the power of AI, to help personalize and enhance every engagement no matter where it takes place, allowing companies to deliver richer and more consistent customer experiences seamlessly across both AI and agent-based interactions. The vendor states Bold360 delivers intelligence with simplicity, allowing agents do what they do best – be human.

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Bold360 Technical Details

Operating Systems: Unspecified
Mobile Application:No