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Dialpad Ai Meetings

Dialpad Ai Meetings
Formerly Dialpad Meetings

Overview

What is Dialpad Ai Meetings?

Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.

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Recent Reviews

Love it

10 out of 10
March 30, 2024
My organization uses Dialpad Ai Meetings for both internal staff 1:1 meetings and for conversations with clients. This tool addresses the …
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TrustRadius Insights

Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 21 features
  • Desktop sharing (48)
    9.8
    98%
  • Meeting initiation (47)
    9.8
    98%
  • Audio conferencing (55)
    8.2
    82%
  • High quality audio (49)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud
per month

Business

$20

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dialpad.com/pricing/#meetin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.8
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9.1
Avg 8.3

VoIP system collaboration

Team collaboration via cloud phone system

8.5
Avg 8.5
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Product Details

What is Dialpad Ai Meetings?

Dialpad Ai Meetings is an HD video conferencing platform used for face-to-face with clients and colleagues from any location, featuring one-click video conferencing, live Ai transcriptions, intelligent collaboration features, and advanced host controls to ensure meetings stay productive and personalized, on any device.

Dialpad Ai Meetings Videos

Video meetings can be conducted in a web browser or Dialpad app, on any device. Dialpad Meetings is a video conferencing tool with built-in AI that takes meeting notes and action items.
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.

Dialpad Ai Meetings Competitors

Dialpad Ai Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.

Dialpad Ai Meetings starts at $20.

RingEX, Vonage Business Communications, and 8x8 Work are common alternatives for Dialpad Ai Meetings.

Reviewers rate Slideshows and Q&A and Participant roles & permissions highest, with a score of 9.9.

The most common users of Dialpad Ai Meetings are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(185)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of UberConference. Many users have found the interface to be streamlined, intuitive, and easy to navigate and understand.

Easy setup for new users: Several reviewers have appreciated the web-based platform's straightforward setup process, which makes it accessible even for new users. The ease of sign-up and intuitive use of the platform allow beginners to quickly get started without any complexity.

Reliable customer support: Users have expressed their satisfaction with UberConference's reliable and responsive customer support. Many reviewers consider the troubleshooting process to be straightforward, and they appreciate the excellent support provided by UberConference.

Confusing User Interface: Some users find the user interface of UberConference to be confusing, resulting in a learning curve for new clients. The complexity of navigating through the platform has been mentioned by several reviewers as a drawback.

Difficulty with Screen Sharing: Users have expressed frustration with the screen share function while hosting meetings on UberConference. While it is easy for presenters to share their screen, some reviewers have mentioned that asking potential customers to share their screen requires them to go through multiple steps, which can be challenging for those who are not tech-savvy.

Lack of Video Conferencing: Several users have criticized the functionality of UberConference due to its lack of video call capabilities. They feel that adding video conferencing would greatly enhance the platform's features and make it more competitive compared to other conferencing services.

Based on user reviews, the three most common recommendations for UberConference are to try out UberConference, especially the free version. Users find it simple and easy to use, with crisp clear conferencing and screen controls. They recommend using UberConference for small teams and remote work, although they caution that the call quality may suffer with a large number of participants. Additionally, users suggest exploring other options for larger conferences or webinars, while acknowledging that UberConference is one of the best conferencing tools they've used. They recommend trying out the free version first to see if it meets your needs and taking advantage of a trial period. It's worth noting that some users also provide specific tips for optimizing the experience, such as ensuring participants have the correct PIN number and URL for screen sharing, using Chrome when possible, and upgrading to bypass PIN issues. Overall, users appreciate UberConference's ease of use, call quality, and configuration options compared to other conferencing software.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dialpad Meetings almost daily for internal and external customer meetings. Dialpad Meetings solves the remote meeting problem perfectly, especially in the post COVID era of less face-to-face time with colleagues and customers. This is great for small businesses and start-ups looking to have a web conference without the huge expense of Zoom or Teams memberships.
  • Audio - for phone and computer dial in
  • Visual - I like the default backgrounds and the ability to use webcams
  • Screensharing - This is an absolute must!
  • Sometimes the audio quality can cut out. That is not always a good thing when in an important meeting.
  • Users that don't use Chrome, or haven't updated their browsers experience audio issues
  • Every once in a while the visuals will disconnect if the internet bandwidth isn't big enough to host.
Again, this is great for small businesses and start-ups looking to have a web conference without the huge expense of Zoom or Teams memberships. This is well suited for conference calls, both internally and with customers. Screen sharing is a must, and this software provides worry free connections that we rely on. Video & audio are key factors as well.
Performance & Compatibility of Online Events Software (4)
80%
8.0
High quality audio
90%
9.0
High quality video
100%
10.0
Low bandwidth requirements
70%
7.0
Mobile support
60%
6.0
Screen Sharing (2)
80%
8.0
Desktop sharing
90%
9.0
Whiteboards
70%
7.0
Online Meetings / Events (5)
62%
6.2
Calendar integration
90%
9.0
Meeting initiation
30%
3.0
Integrates with social media
N/A
N/A
Record meetings / events
100%
10.0
Slideshows
90%
9.0
Online Events Collaboration (3)
16.666666666666668%
1.7
Live chat
50%
5.0
Audience polling
N/A
N/A
Q&A
N/A
N/A
Online Events Security (3)
90%
9.0
User authentication
90%
9.0
Participant roles & permissions
90%
9.0
Confidential attendee list
90%
9.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Simple & easy to use
  • We are able to close more deals remotely especially since the start of the pandemic
  • We are more well suited to handle meetings outside of our organization with a variety of customers and the devices they prefer, i.e. laptop, notebook or even mobile devices.
Dialpad Ai Meetings and Microsoft Teams are popular video conferencing services, but Dialpad Ai Meetings stands out for its user-friendly interface and robust features. Dialpad Ai Meetings offers seamless screen sharing, collaboration, and advanced webinar capabilities, making it an excellent choice for business meetings. Microsoft Teams, while versatile, lacks some of Dialpad Ai Meeting's business-focused tools, making it better suited for casual communication.
Dext Prepare (with Receipt Bank), Google Workspace, Xero
10
In our organization, employees rely heavily on Dialpad Ai Meetings for seamless communication and collaboration. We use it for weekly, and monthly team meetings, project updates, client presentations, and training sessions. It fosters real-time interaction among geographically dispersed teams, enhancing productivity, knowledge sharing, and team cohesion, ultimately driving our success.
2
Two dedicated employees ensure the smooth operation of Dialpad AI Meetings. One manages technical aspects, overseeing software updates and troubleshooting issues. The other focuses on user support, conducting training sessions, and gathering feedback for continuous improvement. Their combined efforts ensure the platform remains efficient and user-friendly for our team's needs.
  • Remote conferences
  • Sharing
  • Collaboration
  • Host virtual team-building events
  • Our sales team utilizes AI-powered transcriptions from meetings to quickly generate insightful market reports, saving hours of manual work.
  • We have used the recording feature as a tool to revisit previous meetings for follow ups
  • We could possibly integrate AI-powered analytics from Dialpad AI Meetings to gain deeper insights into customer interactions
  • Improve training sessions and product demonstrations using Dialpad AI Meetings.
  • Expanding our use of AI-generated meeting summaries to enhance knowledge sharing and decision-making across various departments within the organization.
Renewing my subscription with Dialpad Ai Meetings is a no-brainer because it consistently delivers exceptional performance and user experience. Its crystal-clear video quality, reliable connectivity, and a plethora of useful features like screen sharing and virtual backgrounds have greatly improved my remote work and communication, making it an essential tool in my professional and personal life.
The overall usability is easy, fast and simple. It is better than most of the competition out there, especially since they offer a free service with no restrictions on time.
  • Hosting web conferences
  • Hosting phone only conferences
  • Screen sharing
  • Sometimes if the browser is not Chrome, or updated, users have issues loggin on
Yes
Yes
The upgrade to a new release of Dialpad AI Meetings was a seamless transition. We started as free users and transitioned to a paid service effortlessly, benefiting from enhanced features and premium support. The vendor's support team provided guidance at every step, ensuring minimal disruption, and we're now enjoying the full suite of capabilities.
  • Longer meeting times
  • More users can login to the calls
  • Technical support
  • More features and options
  • Ai feature
No
No
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use UberConference across our entire organization. We use it as a conferencing bridge between our internal teams and our clients as well as our remote employees and our in-office employees. The application provides us with a way of setting up and hosting conference calls that is more simple and straightforward than similar applications we have used.
  • Ease of usability eliminates the need for a long onboarding or training process.
  • The text chat feature is great for sending links while on a conference.
  • Screen sharing is very easy to use (no switching presenter access) and is always clear.
  • I wish uberconference had the ability to record a screenshare. We have to use another application when we want to record a screenshare for training purposes.
  • Sometimes users get kicked off of conferences unexpectedly.
  • Sometimes a user will join but there is no notification.
UberConference is great for organizations that need a simple and user-friendly bridge for conference calls. Call quality is normally solid and the dial-in info is easy to share with others. However, the application does not have the ability to record a screenshare, so if that is something that an organization regularly needs, UberConference may not be the best option.
Performance & Compatibility of Online Events Software
N/A
N/A
Screen Sharing
N/A
N/A
Online Meetings / Events
N/A
N/A
Online Events Collaboration
N/A
N/A
Online Events Security
N/A
N/A
VoIP system collaboration (4)
100%
10.0
Video conferencing
100%
10.0
Audio conferencing
100%
10.0
Video screen sharing
100%
10.0
Instant messaging
100%
10.0
Web and Video Conferencing
N/A
N/A
  • UberConference provides an easy way to set up conference calls. You don't have to download an app to join a conference.
  • Our clients really appreciate the usability.
  • The lack of screen recording has created a need for us to use a third party app.
I like UberConference much more than Webex. While a lot of our external vendors and clients are more familiar with Webex, UberConference is much easier to use and does not require you to download an app. Webex is also pretty clunky and requires you to switch presenters in order for someone other than the organizer to share their screen.
10
We use UberConference as a conference call tool primarily for meetings with our clients. We often have meetings with fairly large groups where screensharing is needed and UberConference provides us with that service. Also, since COVID, most of our team has been working remotely, so UberConference has allowed us to seamlessly transition into remote internal conferencing as well.
  • Conferencing with clients
  • Conferencing with our internal teams
  • Screensharing/screen recording of meetings
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
I have never personally needed to use UberConference support for any issues I've experienced. I also do not manage the account, so I don't have experience with their support from that end either. However, I have not heard anything negative from the account holder about the support, and if I ever did have an issue, UberConference makes it clear where to go for that level of communication.
I was not aware that UberConference offered a premium support add-on. Even if I was aware, I don't think our team would get much use out of something like that. Once we set up the account and organizers, we really never had any issues with the application, so I don't think there would have been much need for a premium support upgrade.
No
As previously stated in this review, I never personally had to deal with support for the product. My experience with UberConference has been generally positive and I am aware of where I would need to go to reach support, so I have no doubt that I would have received high-quality support services.
Score 8 out of 10
Vetted Review
Verified User
UberConference acts as a great medium for meetings where the client doesn't have the willingness to signup and go through the hassle of adding the tools like Oracle conferencing tools or Google Meet and also for the cases where the location does not support any other conference platforms. The easy setup for a call and the hassle free invitations and call setting is something that always brings me close to UberConference.
  • Hassle free setup.
  • Ease of creating invitations.
  • The conference call recording.
  • The amazing waiting music on the start of the conference.
  • Not good with 3rd party integrations.
  • An average mobile application.
  • The various users don't have any option of highlighting or spotlights.
UberConference has a very easy interface of setting up a conference call wherein the user can just add the emails and send out the call invitation to them.
Getting in on the conference is a piece of cake as the user can join in on the call not just using the web client but also using the mobile application.
Performance & Compatibility of Online Events Software (4)
77.5%
7.8
High quality audio
90%
9.0
High quality video
90%
9.0
Low bandwidth requirements
60%
6.0
Mobile support
70%
7.0
Screen Sharing (2)
50%
5.0
Desktop sharing
100%
10.0
Whiteboards
N/A
N/A
Online Meetings / Events (5)
78%
7.8
Calendar integration
80%
8.0
Meeting initiation
90%
9.0
Integrates with social media
70%
7.0
Record meetings / events
80%
8.0
Slideshows
70%
7.0
Online Events Collaboration (3)
60%
6.0
Live chat
100%
10.0
Audience polling
N/A
N/A
Q&A
80%
8.0
Online Events Security (3)
80%
8.0
User authentication
100%
10.0
Participant roles & permissions
70%
7.0
Confidential attendee list
70%
7.0
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Quick time to set up calls.
  • Ease of access for the end clients.
  • Global uninterrupted availability.
Google Meet is very restricted as it wants the users to be on a Google based office suite solution and in case we needed to connect to an Outlook based user or any other 3rd party ESP user then it was a hassle.
Additionally Google Meet isn't supported properly in the Middle East regions so it was a pain to connect with the users there.
300
All the features come in handy when using the tool but primarily the video and audio conference functionality is the most used.
Anyone essentially with the ability to understand the flow of the application and option to modify the system settings for the administration can use and maintain the system.
  • Audio conference.
  • Video conference.
  • Screen sharing.
  • Multi user meetings.
  • Sharing screens from mobile phones.
  • Playing/arranging gaming sessions.
  • Showcase multi participants quizzes.
  • For team spirit uplifting activities.
  • Team chats during the pandemic.
  • Company wide meetings.
The easy of use of UberConference is so easy that it is worth a renew for sure.
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