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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

YouTube
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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(326-341 of 341)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • OneAgent - significantly simplifying deployment
  • Topology auto-discovery - defining the estate through automation
  • Customer growth - sold through seeing, not believing
  • Access to training (albeit improvements coming soon)
  • A lesser point, but product naming - generational shift could be more clearly demarcated
May 23, 2018

Review Dynatrace

Jorge Hernández | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • The complete monitorization of all the transactions in a monitored system
  • The real confidence of the data captured
  • We cannot draw a branching map with our private IPs
May 23, 2018

Real IT

Score 10 out of 10
Vetted Review
Verified User
  • Gives us a perfect view of our application maps
  • Help to solve little problems that affect users
  • Make a geographical map of our branches with internal IP.
Score 8 out of 10
Vetted Review
Verified User
  • Finding the root cause on every level of the stack. Developers can pinpoint the causes and provide solutions or development areas.
  • Monthly reports would be a great addition. Now we need to hand build the reports from weekly reports. Most of the customers want to have monthly reviews.
Gopal Brugalette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Quickly and easily provides detailed information on the root cause of performance issues
  • Allows monitoring of entire application stack
  • Provides detailed information about user experience and behaviors
  • Can be overwhelming to first use
  • Provides so much information, it can be easy to get lost in all of it
  • You still need to fully integrate the old functionality of appmon into new UI
May 23, 2018

Dynatrace Review

Maureen Perry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Alert monitoring - know what is happening before users see an issues.
  • Digging down into details for event trouble shooting - get to the root cause quicker
  • User experience monitoring - see individual actions in detail.
  • Better user-friendly reports.
Giles Guthrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Sifts out false-positives that we don’t need to worry about
  • Gets to the root of any issues very quickly
  • Provides focused paths to resolution
  • I wonder if I’m getting the best from it
  • Some of the pure paths can look different to my mental image of the architecture
Alpa Patel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace APM gives a complete view of the user journey from when they connect to our web application to when they leave.
  • Dynatrace APM enables application teams to troubleshoot performance issues through the use of Dynatrace’s purepath technology.
  • Dynatrace APM's ease of dashboard creations enables users to quickly provide pertinent data for both operational and management reporting.
  • Deployment of Dyntrace APM is cumbersome and takes too long.
  • Sometimes it is difficult to understand the data being presented and trying to find the root cause of issues.
  • The plugin architecture is not very flexible and difficult to add customised monitoring via the plugin API.
March 26, 2018

Absolutely 100% OOTB

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Completely autonomous in the data import and OOTB construction
  • Breakdown dashboard of automated application times
  • Detailed reporting of the user response time
  • Poor and sometimes insufficient documentation
  • Very rigid and expensive architecture for scalability
  • Cost of licenses
Tom Parker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing.
  • We had users in a remote office that were complaining of application latency and we were able to determine the problem stemmed from a router configuration with the help of dynatrace.
  • There are so many options that are nested. If there is a way to make the user interface a little more intuitive, that would be great.,
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