Overall Satisfaction with Dynatrace
Dynatrace APM is used across the organisation, mainly by application support teams and developers to monitor application performance for in house developed applications.
- Dynatrace APM gives a complete view of the user journey from when they connect to our web application to when they leave.
- Dynatrace APM enables application teams to troubleshoot performance issues through the use of Dynatrace’s purepath technology.
- Dynatrace APM's ease of dashboard creations enables users to quickly provide pertinent data for both operational and management reporting.
- Deployment of Dyntrace APM is cumbersome and takes too long.
- Sometimes it is difficult to understand the data being presented and trying to find the root cause of issues.
- The plugin architecture is not very flexible and difficult to add customised monitoring via the plugin API.
- Dynatrace APM has given developers better capability for performance load testing.
- Dynatrace APM has given application support teams a better insight on to how their application is behaving thus giving a quicker fix to issues and reduced downtime.
- Dynatrace APM has enabled us to meet some of our contractual obligations through the use of reports that provide SLA information for our customers.