Maintenance Connection CMMS platform is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products. Connection Turns Maintenance Department AroundWe use it in the maintenance department for PMs, POs, and Work Orders submitted from the plant floor, safety, quality, asset management, planning, and scheduling, etc. It has streamlined our PM program and has helped save dollars by identifying gaps in our PM program. I use the Purchase order module to issue POs directly to my contractors without making a phone call. I use it to keep track of budgets throughout the year.,Customer Service is Outstanding. Changes are made by MC through the entire network that makes suggestions. The software is simple to use so even the most seasoned mechanic can navigate it.,The work schedules are fixed so floating schedules cannot be used. It is a product suggestion the community is working on. The Migration from our old system was not fun as the software where not compatible. Took me about three months to get everything in from transferring it to excel spread sheets.,9,My ROI was 30% just on machine repair costs alone. We went from about 250 PM's to over 2000. Our Up time went from 68% to Nearly 90% on all production lines. Our stock outs (Parts not in Parts Room) have dropped to 2%, usually from a new machine that had different part on it that was not the same as what we had. We went from Producing 10 million pounds a month to over 27 Million.,IBM MaximoMaintenance Connection is a connection you want to make.Maintenance Connection is currently being utilized by our maintenance department and our facilities engineering department. Maintenance Connection has aided our daily process by means of collecting maintenance intelligence, implementing performance measures, optimizing inventory and reducing stock-outs. By collecting maintenance intelligence we are successfully able to extend equipment life and reduce equipment downtime. In addition to the plethora of features, Maintenance Connection has to offer to help your organization succeed, they also offer a support team that exceeds expectations.,Product Performance - Maintenance Connection strives to keep the system running as smoothly as possible to end users. This includes great communication when system updates and/or changes are to take place. System Support Team/Training - Maintenance Connection has a web sight, called MC User Connect, specifically set up for end users in mind. This web platform offers product suggestions to be made and votes on, training aids with videos for users to expand their knowledge of the system and a customer support ticket system were end users can ask questions and get answers in a very timely manner. Customer Care - Maintenance Connection holds a User Conference called Check Point that is designed to link customers together with similar business roles to share best practices and lessons learned.,No improvements at this time.,10,Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over. Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.,Smartsheet, Dropbox Business, FoxitPhantom PDF
Maintenance Connection CMMS
2 Ratings
Score 9.5 out of 101
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Maintenance Connection CMMS Reviews

Maintenance Connection CMMS
2 Ratings
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Score 9.5 out of 101

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Timothy Yaeger profile photo
October 05, 2018

Maintenance Connection Turns Maintenance Department Around

Score 9 out of 10
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It has a very broad application so there is not much it does not cover. Our accounting department could use it but they choose not to. Really it could be company-wide for many applications. I came in as a Maximo user which was nice but very expensive to purchase and maintain.
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About Maintenance Connection CMMS

Maintenance Connection CMMS platform is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.

Maintenance Connection CMMS Technical Details

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Mobile Application:No