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ReachMail

ReachMail

Overview

What is ReachMail?

ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.

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Recent Reviews

TrustRadius Insights

ReachMail is a versatile platform used by organizations to distribute newsletters, event announcements, and other notifications to their …
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OFFERS A LOT OF VALUE

10 out of 10
May 16, 2020
We reach out to referral partners and former clients with informative postings related to the legal services we provide.
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ReachMail Rocks

10 out of 10
March 04, 2020
We use ReachMail to send a large volume of emails that promote our services and those of others. ReachMail allows us to effectively reach …
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Popular Features

View all 20 features
  • List management (8)
    10.0
    100%
  • Dashboards (8)
    10.0
    100%
  • Standard reports (9)
    9.0
    90%
  • WYSIWYG email editor (7)
    9.0
    90%
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Pricing

View all pricing

Basic

$9.00

Cloud
per month

Prro

$29.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

9.7
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.7
Avg 7.8

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

9.8
Avg 8.4
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Product Details

What is ReachMail?

ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email.

ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.

ReachMail Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: URL Validation
  • Supported: Link Tracking
  • Supported: Image Validation
  • Supported: Inbox Display
  • Supported: Email Accessibility Tools
  • Supported: Spelling and Grammar Check
  • Supported: Spam Testing
  • Supported: Email Previews
  • Supported: Assign Reviewers
  • Supported: Email Version Control

Additional Features

  • Supported: Posts email content to social media with the check of a box.
  • Supported: Integrated List Cleaning and hygiene
  • Supported: Drip campaigns with AutoResponders.
  • Supported: A/B message testing.
  • Supported: Live customer support

ReachMail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ReachMail focuses on assisting email marketers in achieving delivery success, and present their services a a guide in the ever-changing world of marketing and transactional email. ReachMail includes tools like optimized time-of-day sending, integrated list hygiene and expert support.

Mailchimp, Constant Contact, and Twilio SendGrid are common alternatives for ReachMail.

Reviewers rate Dynamic content and Ability to test dynamic content and A/B testing highest, with a score of 10.

The most common users of ReachMail are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(18)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ReachMail is a versatile platform used by organizations to distribute newsletters, event announcements, and other notifications to their supporters and stakeholders. Many users have found it to be easy, intuitive, and top of the line for sending newsletters. Its convenience extends beyond email with the ability to share content across an organization's social media presence. ReachMail is not only useful for communication within an organization but also for reaching out to external audiences. For example, sales departments utilize it to send mass emails to numerous cold prospects at once, making it easier to find potential leads. ReachMail is comparable to other popular mass email tools like HubSpot and Mailchimp in terms of its effectiveness.

One organization that has benefitted greatly from ReachMail is Aon Affinity's interactive marketing team. They leverage the platform to deploy multi-wave email marketing campaigns and generate business for their life and health insurance solutions. With hundreds of thousands of recipients to stay in contact with on a weekly basis, ReachMail has proven to be the fastest and most cost-effective way for Aon Affinity to achieve this goal. Moreover, the knowledgeable customer support provided by ReachMail has been invaluable in guiding non-technical users through the platform.

Legal service providers have also found value in using ReachMail as a means of reaching out to referral partners and former clients with informative postings. By utilizing this platform, they can invite consumers and business owners to webinars and offer marketing services. The challenge of communicating with large contact lists is addressed by ReachMail, enabling users to see results and make adjustments for better engagement. Furthermore, the marketing department benefits from ReachMail's ability to professionally communicate promotions, education, and customer service on behalf of various clients and business units.

Overall, ReachMail serves as a reliable solution for organizations across various industries who seek an efficient way to distribute emails, reach large contact lists, engage potential customers, and communicate effectively with internal teams or external audiences.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 03, 2017

For Sales it Fails

John Cupoli | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I signed up to be able to reach chunks of my prospect database at once. I was testing it for the whole sales department. The problem a mass email tool would solve is being able to touch numerous cold prospects at once to try and find folks to raise their hands.
  • Importing lists is very easy and they do a good job lining up the different fields automatically.
  • Message creation is simple and you can get a mass email set up within minutes.
  • Sent messages look horrendous. I sent a test to my manager and it comes across with an unsubscribe message in the header. I'm fine with the ones in the footer, but on a paid service you shouldn't be forced to have an additional unsubscribe link in the header. The final message looked sloppy due to the additional text. It's not something I could feel good about sending out to a potential customer.
If you are sending out a graphical email like a newsletter the multiple unsubscribe links probably won't be as jarring. That said, if you are in a sales role and are using it to send out a text email to portion of your database it looks incredibly unprofessional and sloppy. It doesn't seem like it would be a fit for a sales role.
  • None. I signed up for a pay account so only had to spend a dollar for the first month. Even that was a waste as I simply can't send emails out with their forced unsubscribe header. If it was the typical CAN-SPAM footer it would be fine, but it just looks awful.
Email & Online Marketing (9)
15.555555555555555%
1.6
WYSIWYG email editor
N/A
N/A
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Landing pages
N/A
N/A
A/B testing
70%
7.0
Mobile optimization
N/A
N/A
Email deliverability reporting
N/A
N/A
List management
70%
7.0
Triggered drip sequences
N/A
N/A
Reporting & Analytics (3)
56.66666666666667%
5.7
Dashboards
90%
9.0
Standard reports
80%
8.0
Custom reports
N/A
N/A
Pre-Send Testing
N/A
N/A
In the past I've used both Salesforce and QuotaFactory (now defunct) to send mass emails and both are far superior in presentation, if not functionality. Reachmail is probably fine when you have graphical content but for text emails it just doesn't stack up. I'll look into other options now that I've tried Reachmail and see that is a terrible option for sales teams.
1
I was testing mass email tools for the sales team. It was going to be used to hit segments of our prospect database with text emails. Due to the forced formatting we canceled my subscription and will not use the product. If they allowed you to remove the header text it would be perfectly fine, but as it is I couldn't send emails out to prospects that look like they do coming out of ReachMail.
It's very easy to use so basically anyone could support it. It is very user friendly to set up and use. Unfortunately the required unsubscribe header prevented us from moving forward with more licenses. Had we moved forward we would have had one person as an administrator for the platform. No specialized skills are needed for an understanding of the platform.
  • If we used graphical newsletters or marketing it would be a good fit.
  • We need a mass email tool for prospecting, however this is not a fit
  • Account management would also benefit from a mass email tool.
  • Due to formatting issues we will not use it to contact our customers or prospects as the messages look awful so were unable to experiment in any meaningful way.
  • I'd love it if they took out the headers. Until then I don't see any use for my organization.
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