SAP Ariba

For geneneral products good support; the more specific a product the less support from plattform side

We deploy SAP Ariba Procurement from more than 10 years ago and we believe the platform cover most of the cases. The points that should be improved are cost breakdown functionality (have several limitations) and services line items integration.

For PR & PO it is good the invoice integration is lacking behind (does not matter if Ariba Central invoice mgt, VIM or Ariba IV)

It works fine for goods purchases. For Services is might be further developed. Out of the box solution for complex scenarios (multiple splits, mixed purchase types) might be considered.

Less appropriate for one-time spend with small suppliers (no integration on Ariba Network). Search engine in Ariba Guided Buying is also not strong enough.
But in general well suited and all areas covered.

Ariba is well suited to enforce the end to end workflow for source to pay. It has allowed us to take a cumbersome and disjointed paper-based process and turn it into a segmented, automated, and controlled process that can scale to global procurement users. It has allowed for sourcing and contracting projects to be globally controlled and for data to be captured for greater oversight. Scenarios where it is less appropriate are supplier data management and user management. In the supplier case, we use Ariba as the supplier source of truth and allow for data entry by internal users and external suppliers to be manually entered. Oftentimes, the supplier data is entered incorrectly or poorly configured, causing integration issues with our ERP. For user management, the process for onboarding and offboarding users is cumbersome and overly complex, causing considerable resource constraints on global tech support.

SAP Ariba Procurement is great for getting preapprovals for purchases, punchout catalogs and invoicing

The idea and vision is really good. We are struggeling in the implementation of the different solutions. We are getting confuesed about the roadmaps and new names for function an modules.

Ariba is very well suited in the producing industry and not so well in the retail industry

Driving No PO No Pay Policy. Mobile apps.

In general it is good. Sometimes i miss responsivness from the system

For simple and daily requests that any user in the company may have, guided buying is the best tool we implemented and that is really appreciated from all the active users. If there is the need of a negotiation, this is not an the best module or approach, on those cases we need to go via Sourcing. The link between both modules can be improved also

SAP Ariba Procurement in conjugation with SAP S/4 HANA improved efficiency and output. SAP Ariba Procurement connects several vendors which helps to get competitive bidding for material to be procured. Vendor selection, purchase orders, and payments are online.

Easy to map your process into phase or tasks.

It is well suited for the procure to pay process. But needs to be better for strategic sourcing and collaboration with strategic suppliers.

ADP2 module is not any longer state of the art as an intelligent solution. Business needs only partially fulfilled. Not flexible enough

In Supplier screening.

Appropriate for decentralizing procurement activities with good process traceability. Applying buying policies preemptively and linked with all Ariba functionalities (Sourcing, SLP, etc)

Not appropriate in case of partial enablement of the tool, due to the fact that the company is using other side products. E.g. Sourcing is done via Ariba however, downstream activities are not enabled. It is a great challenge to integrate other modules in later stages.

To automate and streamline procurement processes having the possibility to integrate with Amazon Business. For this Ariba is the right tool.
For processing non PO invoices. In general Invoicing functionality should be improved by for instance supporting extended withholding tax.

SAP Ariba provides visibility to users on where in the procurement process something is. It helps our user follow the process and tasks required to complete procurement and makes approvals electronic.

Ariba SBN is well suited for indirect material suppliers, and basic invoicing processes such as US.

Ariba facilitates our STP processes. It's a simple one-stop shop to process procurement transactions and integrate our vendors into our systems. The caveat remains on reporting. We don't have cleat visibility on the number of transactions processed every month, it's cumbersome to get a clear cut from the Ariba network side, we don't have the $ of transactions processed daily/monthly/yearly. Would be great to track catalog purchases / non-catalog purchases, TOP 10 suppliers, etc.

Would be great to improve the Contracts module to allow better management of active and future contract. That way companies wouldn't need to go for SAP partners to fulfill gaps

Until today we are not able to use the service scenario in Ariba and ECC. This is the most critical problem we have since the Ariba implementation For spend item Ariba work very well. For inventory item not so much.

Tool is very good for collaboration with vendors

Direct purchase of product that is going into inventory works very well, particularly with suppliers who are fully enabled. We do struggle getting Ariba to work correctly when we have multiple scenarios with our suppliers - ie freight that may change, incomplete orders, pricing etc.