Review on SBN.
May 19, 2023

Review on SBN.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Ariba Procurement

We use SBN to collaborate with our direct and indirect suppliers on P2P transactions. It has helped to improve automation, increase visibility and reduce errors. We have found adoption issues with our suppliers in Europe. They are less familiar with the solution and less willing to go into a portal to transact with us. B2B integration is also a problem because most automotive suppliers are used to traditional EDI integration.
  • User-friendly UX.
  • Process standardization.
  • Visibility
  • Invoicing rules by county in Europe.
  • Improve communication between ECC and CIG.
  • Better support for suppliers.
  • Adoption.
  • Connection stability with ECC.
  • Better visibility with our suppliers.
  • Better Change control.
It has good embedded functionality for standard processes. It lacks invoicing-specific restrictions for European countries.
  • Integration with Other Systems
  • Ease of Use
Required functionality and integration with our ECC.

Do you think SAP Ariba delivers good value for the price?

Not sure

Are you happy with SAP Ariba's feature set?

Yes

Did SAP Ariba live up to sales and marketing promises?

No

Did implementation of SAP Ariba go as expected?

No

Would you buy SAP Ariba again?

No

Ariba SBN is well suited for indirect material suppliers, and basic invoicing processes such as US.