Sauce Labs

Sauce Labs

Customer Verified
Top Rated
Score 8.2 out of 10
Top Rated
Sauce Labs

Overview

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in...

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Recent Reviews

Sauce Labs review.

9 out of 10
October 12, 2022
I use SauceLabs for UI regression testing and API testing. A feature to show how many tests there are in total, not just test suites, on …
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Sauce Labs Review

9 out of 10
October 11, 2022
Sauce Labs provides access to several cloud devices in Android and iOS with older OS versions as well, thus providing a wide range of …
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How Sauce Labs Differs From Its Competitors

Real Cloud Device

We just increased the number of instances for all users. We will check this feature in 2023. It will probably save a lot of money, and we will always get the up-to-date phones to test.
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Pattern Analysis

No such much; the pattern analysis return always has the same kind of bugs 'error connection', 'sauce labs tunnel hang out', etc. I hope that this feature will improve in the future.
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Benefits

Developer efficiency and software quality is improved because SauceLabs allows QAs to perform their tasks related to testing sufficiently and more effectively.
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Customer Experience

Sauce Labs has been relatively smooth in testing UI suites in various devices, helping with improving software quality for better customer experience.
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Buy versus Build

Sauce Labs has a plethora of features and functions that would be difficult to achieve with building one's own platform.
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CI/CD and Framework Agnostic

My projects' regression tests are directly linked to team's Gitlab CI/CD. The integration is seamless and I can view the Sauce Labs tests' execution via the pipeline.
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Benefits

Our organization is still in the POC process. However, the support received from Saucelabs has been phenomenal so far.
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Benefits

We have currently around 800 cucumber UI tests and have been running these mostly one emulators, now we are using Sauce Labs we can run these across many devices and increase confidence in our end product. Our aim is to have these running more frequently so we can find issues before they get to …
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Buy versus Build

It's pretty much impossible to build something like the Sauce Labs device cloud, there was no way we would build our own. We evaluated all the platforms and decided Sauce Labs gave us most of what we wanted for a fixed monthly cost. We are currently happy with the decision, it is still early days …
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Customer Experience

Currently, we're not using it for testing customer experience, we're only using Sauce Labs for validating existing behavior and new behavior against already defined requirements. I suspect over time we may start to open up who can use the devices and find people from other business areas who could …
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CI/CD and Framework Agnostic

The command line interface has allowed us to simply script up a workflow task to run the UI tests, these can be integrated into our various pipelines. We use Bitrise but I've used other platforms in the past and could see how easy it would be to use with those.
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Benefits

Confidence in test results has improved due to the use of known test environments that can be provisioned reliably and reproduced quickly in Sauce Labs. Sauce Labs has improved software product reliability with regards to the defined platform support matrix.
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Customer Experience

The diverse set of platforms and configurations available from Sauce Labs allows USAA to test software products and user interfaces that align with those used by members and employees.
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Buy versus Build

The disadvantages to subscribing to a service like Sauce Labs is losing the flexibility to customize the test environments to specific testing needs and the inability to update the supported platforms / configurations on demand. The advantages to using services like Sauce Labs is the elimination …
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Benefits

Sauce Labs has been a good support in ensuring time to market. With the infrastructure for running automated tests in parallel VMs that work across numerous combination of OS and browsers, it has been easy to release our software. It has also helped us in capturing issues that may otherwise have …
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CI/CD and Framework Agnostic

Sauce Labs provides the ability to connect to internal IPs through Sauce connect. This system creates a tunnel for external tests to run on internal IPs. They also integrate well in the delivery pipeline, providing ability to run tests before the software is delivered to the users, and ensure that …
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Customer Experience

Sauce Labs supports customer experience really well through all the tools that are available for the developers. Their ability to provide browser, operating system and device specific instances provides the ability to test any code on any environment that users may be using. This makes debugging …
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Buy versus Build

When it comes to tools and services, it's only viable for companies build a solution if it could potentially be maintained over a period of time. Cloud VM is a space that needs constant development with the ever ranging new sets of browsers. Most of the companies tend to focus on their core …
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Benefits

Sauce Labs has been an important tool in helping us improve our software quality. The services provided by Sauce Labs have aided us in scaling out our UI automation testing effort without the hassle of trying to implement and maintain a Selenium Grid on our own. It has definitely saved us money in …
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CI/CD and Framework Agnostic

Sauce Labs is really ideal to plug into a CI/CD pipeline, with many open-source automation testing frameworks already having capabilities to interact with Sauce Labs' Selenium Grid out of the box. When you have a large suite of automated UI tests, having a place to run them that offers high …
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Customer Experience

Sauce Labs enterprise support gives you the ability to work directly with their Solution Architects and Developers to ensure that your use of their services is in the most optimal state. They really know how to work alongside with you so that you're set up for success in your automation testing …
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Buy versus Build

Buying Sauce Labs' services really saves a lot of time, money, and headaches in comparison to maintaining your own Selenium Grid. With Sauce Labs you don't need to worry about every single browser version update, ensuring that your Grid is highly available and can scale along with your testing …
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Benefits

We as an organization push for quality of software in a quick turn around time.Human error is a thing which is why we turn towards automation.That is exactly what saucelabs brings to the table and assists my organization in aligning with the industry push for an automated future when writing and …
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Security

Currently, there is still a lack of trust in something done remotely verses done in person. This is especially true when you add anything related to security into the mix of things. It will take time but as trust in the use of what Sauce Labs offers is used the security insecurity will be reduced.

T…
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CI/CD and Framework Agnostic

Currently there has been a push for testers and developer roles to fall away and a combined role be created who is cross skilled. A quick way for both testers and devs who have not dabbled in any kind of device testing or automation to get a feel for it would be to expose them to saucelabs. Our …
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Customer Experience

In the grand scheme of things end users of our products get a piece of software that is better tested with even further reduction of potential bugs then previously possible.
Since it still outputs quality results,having the automated side handle things frees up man hours to work on other projects …
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Buy versus Build

Sometimes the company choosing to buy is simply not as established as the one they're buying from, in which case, choosing to buy from a more experienced company is beneficial in this scenario.

Also Time and money spent potentially developing something that already exists is pointless and not …
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Support

Most definitely.Nothing screamed changing needs like the current pandemic we now face.Previously our company allowed remote working which benefited from saucelabs being a remote device farm that met our needs. Now days with the entire company working from home for over a year,Having saucelabs was …
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Feature Set

Yes I would. I would also certainly recommend Saucelabs to anyone i come across with that requires a similar solution of sorts as previously said that the experience has been mainly a positive one.If something works it works and thats why recommending it is easy.There are many other uses for …
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New Features

Api testing and front end performance testing is currently being used by my team in particular,although we are just at the entry point into this world. Addition is always good,shows a product is trying to improve which also speaks to their values as a whole. I personally havent explored these …
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Benefits

Having an almost endless array of devices and VMs at your fingertips means you’re not scrambling to find the devices you need. In terms of availability, this is no longer an issue where usually you’d share devices with colleagues, waiting for them to be free, but with Sauce Labs, you can simply …
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CI/CD and Framework Agnostic

Integration to a CI/CD platform like GoCD or Bamboo is almost seamless where it's just a matter of specifying where you’d want your tests to run (Sauce Labs), along with the device(s) or VM(s) you’d like to use.
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Customer Experience

Testing has always been the main way we cover all user flows. Being able to cover our critical device list which covers majority (if not all) types of devices our customers use, ensuring there are no old unsupported devices.
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Buy versus Build

I initially built an in-house device farm, but found that maintaining them to be up to date, or fully functional quite painful. Something as simple as making sure its plugged in (because a QA came to unplug and temporarily use the device) is extremely annoying. Then there’s the issue where if they …
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Support

Each year, Saucelabs allows us to swap out a certain number of our private devices with them with new ones. In the ever evolving world of phones and tablets, this is crucial, as it keeps us up to date with the latest devices as well as retire ones that say our player base no longer use or we have …
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Feature Set

The main idea of having/using Saucelabs devices as a service, is to be able to utilise devices that we don't own (and maintain) as if we had the devices right in front of us. I believe Saucelabs comes very close. The viewer in the browser will never match the "in person" experience look and feel, …
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New Features

We currently have in-house solutions for most of the features, so its not something we've need to explore, but I love that these features are implemented and continuously done so as it gives us the option to switch over, in the case that Saucelabs does it better. You'd rather see growth in your …
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Benefits

The testing strategy has successfully implemented the automating testing improving the efficiency to guarantee product quality and reducing the time to market.
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Support

Yes, Supported very well.Experts would be always responsive on the tickets and on slack groups as well.
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Feature Set

Yes, will be happy to continue with Saucelabs.
Full scale testing platform which improves the testing quality
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Benefits

My team has cross-browser automation and did a POC on Apple pay and GooglePay on real private devices. Sauce Labs has the technology for my organisation to do mobile app automation.
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CI/CD and Framework Agnostic

Yes, Sauce Labs is now in our pipeline. Now we have automated E2E test cycles. I have transferred my Sauce Labs knowledge from a previous product to the current product and it works perfectly fine.
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Customer Experience

Customer experience has been excellent with Sauce Labs. Special mentions to great Sauce Labs technical folks like Wim, Eyal and Kazeem makes my automation testing framework a solid framework.
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Buy versus Build

Building will take a long time and after building it, comes the question of maintaining it. It is better for us to use a tested and reliable platform like Sauce Labs.
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Support

Sauce Labs Support is brilliant. We opened support tickets and the team looks after us well, ensure the tickets are resolved speedy.
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New Features

I use frontend performance testing. It helps us to identify which elements causing performance issues in the cross browsers testing.
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Benefits

I think it has allowed our organization to improve quality, cost and time. Without sauce labs, we would have to purchase physical devices and this would cost more money and slow our process down. The automation suites we run also increase quality and decrease time and resources that we would have …
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Buy versus Build

I think you have to make careful choices as an organization on when you should build or when you should use third party software. Sauce labs is a pretty good product, so we didn't feel it was necessary to build something ourselves. We are happy with our decision.
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Customer Experience

It provided wide ranges of different versions, We execute smoke tests on Chrome, Firefox, Windows etc. for desktop tests. Where in mobile, we execute Android on different versions and iOS on different versions to make sure nothing breaks.
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Support

Yes, We use sauce labs for running cross browser tests. For running tests in Firefox and Safari we use sauce labs. Also for running tests in iOS and Android simulators we use Sauce labs. Also we run Browser performance tests too
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New Features

We can use it for visual testing, API testing i dont recommend because, running API tests in on-premises system take very less time when compared to running on sauce labs, Its just my opinion
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Benefits

Yes, we have definitely achieved everything using Sauce Labs. Our Development teams use a Push On Green model to send the tickets to production and as a part of the pipeline, we need our 500+ regression tests to run reliably and stably. Without Sauce Labs, I doubt we could nearly achieve that on a …
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Customer Experience

Yes, our company logo says "We help People Get Jobs." That's an important mission for all of us. As we are using Sauce Labs. we are able to run all our 500+ regression tests so reliably almost every day or with every build and find what are the problems in code and fix them right away instead of …
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Buy versus Build

Yes, I agree there are advantages and disadvantages of buying or subscribing to anything but with Sauce Labs I think it was a well-thought-out decision that we have never thought bad about. We have tried multiple mediums to set up and run tests. We have used Selenium Grid and also tried to have …
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Benefits

While we are still [in the] early stages of our test development, one of the main reasons [is] decided to go for Sauce Labs was to increase test coverage, [especially] with mobile devices. Our products are web apps are there is a growing trend of users purchasing through mobile devices so using …
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CI/CD and Framework Agnostic

We are still at an early stage of our test development, but we have created and added regression testing for all our apps as part of before go-live testing executes to ensure that the apps' functions are working and the look and feel, [especially] on mobile devices are of quality.
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Customer Experience

It has [increased] our capacity to test [...] the devices that our customers use. Before using Sauce Labs, we mainly only test on chrome, now we have added test cases to cover different browsers and devices. We also now have the ability to investigate bugs reported by our customers on the devices …
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Buy versus Build

We decided to go with Sauce Labs because of the flexibility and the amount of available browser/device combinations we can use. We do not have the capacity to build it ourselves and because it was only our department using it, it was decided that we would try out a platform like Sauce Labs.
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Benefits

Sauce Labs has definitely helped us feel more confident in the older browsers that we support. Developers have been able to quickly and easily go test the code they're writing as well as verify and troubleshoot bugs that come in.
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Buy versus Build

As a startup, we didn't have the resources to dedicate to writing out a complete automation platform from the ground up. Going with a platform like Sauce Labs helped us quickly and easily improve our delivery at a fraction of the cost. We were very pleased with our decision.
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Benefits

We have definitely improved our testing based on the fact that we can test on devices without buying them. We can even test on older devices and older OS versions which is great.
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Customer Experience

One thing I enjoy a lot is how fast support team is with responding and resolving issues. This has helped our team tremendously because many times we are on time constraints with formal V&V, and dry runs, so we need solutions quick and Sauce Labs support team is top notch in response time and …
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Buy versus Build

Our team is so small that we don't have enough time and resources to build anything near as close as Sauce Labs. This is helpful for us and buying Sauce Labs provides better efficiency for the team.
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Benefits

First of all, Sauce Labs provide many features that are aimed at improving software quality, developer efficiency and hence time to market. As a solution it works for websites that are of responsive design, which then can be tested on an array of browser / OS combinations as well as real device …
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CI/CD and Framework Agnostic

Sauce Labs is integrated with our Git and test management solution and helped automated the overall testing process from pulling the build file from a test flight and deploying the file on a real device and executing the user workflow across the device. As part of navigating thru the app, we were …
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Customer Experience

Sauce Labs does not provide a good mechanism of measuring the customer experience. We even had difficulty installing the native app on one of the 2 private devices as part of our subscription. Support tickets take many days to resolve and their customer support is not the best. In our scenario, we …
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Buy versus Build

First of all, solutions like Sauce Labs provide the capability to have different OS/browser combination, real devices, simulators / emulators available for testing instead of having to maintain physical desktops, real devices at an organizational level. That's the primary reason, we decided to go …
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Business Outcomes

Increase the number of software release cycles Improve quality by increasing browser/OS/device coverage Achieve continuous delivery
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Benefits

We are constantly improving our quality and testing processes with Sauce Labs. We are getting more teams on-board to use Sauce Labs every month and it is great to see our usage trends continually going upward.

The constant challenges of our developers are:
1. Creating good, solid UI tests which …
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Support

Sauce Labs has provided excellent support and services for our Engineering team over the past year. We've had Mobile and Scripting challenges and they have always been able to solve our problems. Our Customer Success and Account Executive have been quick to respond with solutions and guidence.
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Feature Set

We use a small subset of Sauce Labs features. Our tests mainly focus on browser scripting and browser compatibility which is reliant on our team's CI/CD pipeline. The automated browser tools are intuitive, well documented and easy to use for our developers. Rarely do I get how-to questions from …
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New Features

I have started mentioning these new features to our Engineering teams. Quite a few have shown interest, but have not yet taken the plunge to look into visual and performance testing tools. I have just started looking into the API testing tools that Sauce Labs has recently introduced. It looks …
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Benefits

It contributes, though most of our UI tests run on local Chrome browsers and those catch >90% of problems, but it would be impossible to catch the rest without Sauce Labs.
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Benefits

Yes....quality has improved because we've been able to identify and address many cross browser issues. Sauce Labs is built into our process and has allowed developers to quickly get results and access to test videos. The higher quality and speed to market have been pillars of our strategy for a …
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CI/CD and Framework Agnostic

Yes -- very easy to integrate into our existing delivery pipeline. This ease with which this could be done was definitely something that stood out for us. We want to make sure everything that is done fits into the day-to-day process and Sauce Labs definitely meets that need.
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Customer Experience

They have definitely worked to understand our upcoming strategy and needs. They've been good at making us aware of the tools and capabilities Sauce Labs has had to offer.
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Buy versus Build

Why reinvent the wheel? We did a thorough analysis of tools and options. We did proof of concepts. Sauce Labs checked off all the boxes. Making use of this platform has allowed us to spend our time in other critical quality areas. If I had to do it again, I'd make the same decision.
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CI/CD and Framework Agnostic

We have integrated Sauce Labs using the sauce connect proxy. We hosted the Sauce Connect proxy where the test app URL will be reachable and using the sauce connect proxy our test framework accesses the test application in the Sauce Labs environment. We used various configs of Sauce Connect proxy …
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Customer Experience

Sauce Labs helped our organisation in testing the application in various varieties of browsers. We tested the apps in the mobile environments provided by Sauce Labs. We also tested the apps using the headless browsers of Sauce Labs to run the automation quickly and provide the analytics as quickly …
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Buy versus Build

We were managing in house developed browser infrastructure for running our automation which we used to manual maintain all the browser related things such as browser version upgradation, restart of the services in case of corrupted environment, cloud costs to host the services etc. We preferred to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

Sauce Labs Provides Details for Android Developer and Engineer
02:10
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Pricing

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Live Testing

$19.00

Cloud
per month

Virtual Cloud

$149.00

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Top 3 Functional and Automation Testing Tools (TestComplete, Sauce Labs, Tricentis Tosca)
05:51
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Product Details

What is Sauce Labs?

Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.

Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.

Sauce Labs Features

  • Supported: Automated Cross-Browser Testing
  • Supported: Automated Mobile Testing
  • Supported: Manual Testing
  • Supported: Real device cloud
  • Supported: Integrations with all CI servers and JIRA
  • Supported: Enterprise Security
  • Supported: Proprietary Data Center
  • Supported: Support for Selenium, Appium and JUnit Testing
  • Supported: Professional Services & Onboarding
  • Supported: Instructor-led Selenium and Appium training

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.

Sauce Labs Video

In this video, the TrustRadius team will be talking about the top 3 functional and automation testing tools: TestComplete, Sauce Labs, and Tricentis Tosca.

Sauce Labs Downloadables

Sauce Labs Integrations

Sauce Labs Competitors

Sauce Labs Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BrowserStack, Perfecto by Perforce, and TestingBot are common alternatives for Sauce Labs.

Reviewers rate Availability and Product Scalability highest, with a score of 10.

The most common users of Sauce Labs are from Enterprises (1,001+ employees).
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Comparisons

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Reviews

(1-25 of 82)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Currently, we're not using it for testing customer experience, we're only using Sauce Labs for validating existing behavior and new behavior against already defined requirements. I suspect over time we may start to open up who can use the devices and find people from other business areas who could use it to test things out on other devices and new form factors etc.
Mohit Goenka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sauce Labs supports customer experience really well through all the tools that are available for the developers. Their ability to provide browser, operating system and device specific instances provides the ability to test any code on any environment that users may be using. This makes debugging complex problems very simple.
Score 7 out of 10
Vetted Review
Verified User
Sauce Labs enterprise support gives you the ability to work directly with their Solution Architects and Developers to ensure that your use of their services is in the most optimal state. They really know how to work alongside with you so that you're set up for success in your automation testing strategy and they provide a lot of insight into the outcomes of your effort as well.
Score 10 out of 10
Vetted Review
Verified User
In the grand scheme of things end users of our products get a piece of software that is better tested with even further reduction of potential bugs then previously possible.
Since it still outputs quality results,having the automated side handle things frees up man hours to work on other projects overall adding to goals being reached much faster
Score 8 out of 10
Vetted Review
Verified User
Testing has always been the main way we cover all user flows. Being able to cover our critical device list which covers majority (if not all) types of devices our customers use, ensuring there are no old unsupported devices.
Score 10 out of 10
Vetted Review
Verified User
It provided wide ranges of different versions, We execute smoke tests on Chrome, Firefox, Windows etc. for desktop tests. Where in mobile, we execute Android on different versions and iOS on different versions to make sure nothing breaks.
Ramaseshan NS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Yes, our company logo says "We help People Get Jobs." That's an important mission for all of us. As we are using Sauce Labs. we are able to run all our 500+ regression tests so reliably almost every day or with every build and find what are the problems in code and fix them right away instead of things landing in production. Then, we figure out the problem and solve it. It has saved us 1000s of minutes of crappy code going to production.
John Sembrano | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It has [increased] our capacity to test [...] the devices that our customers use. Before using Sauce Labs, we mainly only test on chrome, now we have added test cases to cover different browsers and devices. We also now have the ability to investigate bugs reported by our customers on the devices they were on (but some device browser/OS/device combinations as missing).
Johnathan Do | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
One thing I enjoy a lot is how fast support team is with responding and resolving issues. This has helped our team tremendously because many times we are on time constraints with formal V&V, and dry runs, so we need solutions quick and Sauce Labs support team is top notch in response time and knowledge.
Pradeep Kurup (CSM, CSPO) | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Sauce Labs does not provide a good mechanism of measuring the customer experience. We even had difficulty installing the native app on one of the 2 private devices as part of our subscription. Support tickets take many days to resolve and their customer support is not the best. In our scenario, we are trying to expand the native mobile testing as well as website testing using both browser / os combinations as well as real devices & simulators / emulators. I consider Sauce Labs not reliable for such a big program.
ROHITH REDDY | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Sauce Labs helped our organisation in testing the application in various varieties of browsers. We tested the apps in the mobile environments provided by Sauce Labs. We also tested the apps using the headless browsers of Sauce Labs to run the automation quickly and provide the analytics as quickly as possible.
April 14, 2021

Sauce Labs

Score 7 out of 10
Vetted Review
Verified User
Being able to test on multiple OS's, devices, form factors, and browsers has helped us to get a better idea of what all of our customers' experiences are like. We are able to research, troubleshoot, and test solutions to problems much more efficiently.
April 13, 2021

Cross-browser testing

Score 9 out of 10
Vetted Review
Verified User
When I have asked for help from Sauce Labs they have responded in a timely manner, though this has not been an aspect of their services I have used frequently.

The range of browsers, operating systems and devices offered is broad, we have not had an issue where we could not test the combination needed.
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