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SilkRoad Recruiting

SilkRoad Recruiting

Overview

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

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Recent Reviews

TrustRadius Insights

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save …
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Not that Great

5 out of 10
December 06, 2016
Incentivized
SilkRoad Recruiting is what we used/use to recruit individuals throughout the company. The HR personnel and the field managers all use the …
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Open up to OpenHire

8 out of 10
August 20, 2015
Incentivized
OpenHire is used across my entire organization to manage our hiring process from resume submission to offer creation. OpenHire allows 3rd …
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OpenHire review

7 out of 10
April 29, 2015
Incentivized
OpenHire is used for our recruiting. We source, communicate, and filter our candidates via OpenHire. Additionally, we use the program to …
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SilkRoad Open Hire

3 out of 10
February 20, 2015
Incentivized
OpenHire is being used as our applicant tracking system. We are using SilkRoad and myself, the rest of the HR team and our hiring managers …
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Popular Features

View all 15 features
  • Company Website Posting (14)
    8.7
    87%
  • Candidate Search (14)
    8.7
    87%
  • Job Requisition Management (14)
    7.2
    72%
  • Resume Management (14)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is SilkRoad Recruiting?

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 8.0
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Product Details

What is SilkRoad Recruiting?

OpenHire is a recruiting management and applicant tracking system acquired by SilkRoad in 2004 and available as a web-based service. Beginning with a focus on automation of HR processes, it now possesses a broader swath of features, including a social recruiting media toolkit facilitating connections with candidates via social networks, allowing them to apply via LinkedIn, career portal creation and branding to suit the needs and image of the company, and reporting dashboards for process analysis. SilkRoad emphasizes tools to help medium to large sized companies manage risks particular to their needs, such as data security and compliance with EEO laws. SilkRoad Technology Inc is a relatively large company, having approximately 350 employees, headquartered in Chicago since 2010.

SilkRoad Recruiting Competitors

SilkRoad Recruiting Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.

HireVue are common alternatives for SilkRoad Recruiting.

Reviewers rate Company Website Posting and Candidate Search highest, with a score of 8.7.

The most common users of SilkRoad Recruiting are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(46)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Integration with Outlook: Several users have found the integration of OpenHire with Outlook to be a useful feature, allowing them to save time. This has been mentioned by multiple reviewers who appreciated the convenience and efficiency it brings to their hiring process.

Seamless website integration: Many users praised the product for seamlessly integrating with their websites, providing a smooth and professional application experience for candidates. This feature has been highly valued by users as it allows candidates to apply for jobs without realizing that they have left the site.

Comprehensive applicant tracking: Users have consistently highlighted the product's comprehensive applicant tracking functionalities. They appreciate its ability to track positions applied for, update applicant status, and make comments or approve/decline interviews. This feature has helped users effectively manage and organize candidates throughout the recruitment process.

Complicated Hiring Process: Many users have found the hiring process in OpenHire to be complicated and hard to understand. They have mentioned unclear and redundant steps in job postings, causing confusion and inefficiency. Some users also expressed frustration with the lack of customization options for roles and security.

Limitations on Document Uploads: Several users have encountered issues when uploading documents for candidate offers due to limitations on the number, size, and type of attachments. The inability to designate requisitions as confidential has created problems and led to inaccurate data in reporting. Additionally, manually typing each email address for requisition approvers has increased the potential for errors and delays.

Inconvenience with Offer Letters: Users have found it inconvenient that there is no standard offer letter in OpenHire that can be customized without saving it as a separate entity. Furthermore, system-generated emails triggered spam filters, resulting in communication issues with candidates. Some users also experienced frustration with the inconsistent and sometimes non-existent candidate search functionality.

Attribute Ratings

Reviews

(1-14 of 14)
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Jessi Keller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
66%
6.6
Job Requisition Management
70%
7.0
Company Website Posting
90%
9.0
Publish to Social Media
80%
8.0
Job Search Site Posting
80%
8.0
Customized Application Form
50%
5.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
90%
9.0
Applicant Tracking
80%
8.0
Collaboration
80%
8.0
Task Creation and Delegation
70%
7.0
Email Templates
50%
5.0
User Permissions
30%
3.0
Notifications and Alerts
40%
4.0
Reporting
40%
4.0
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
76%
7.6
Job Requisition Management
80%
8.0
Company Website Posting
70%
7.0
Publish to Social Media
70%
7.0
Job Search Site Posting
70%
7.0
Customized Application Form
60%
6.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
80%
8.0
Candidate Search
70%
7.0
Applicant Tracking
80%
8.0
Collaboration
80%
8.0
Task Creation and Delegation
90%
9.0
Email Templates
90%
9.0
User Permissions
70%
7.0
Notifications and Alerts
80%
8.0
Reporting
80%
8.0
December 06, 2016

Not that Great

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (13)
39.230769230769226%
3.9
Job Requisition Management
50%
5.0
Company Website Posting
40%
4.0
Job Search Site Posting
40%
4.0
Customized Application Form
30%
3.0
Resume Management
40%
4.0
Duplicate Candidate Prevention
10%
1.0
Candidate Search
60%
6.0
Applicant Tracking
40%
4.0
Collaboration
40%
4.0
Email Templates
40%
4.0
User Permissions
40%
4.0
Notifications and Alerts
40%
4.0
Reporting
40%
4.0
Luke Hedden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
86.66666666666666%
8.7
Job Requisition Management
90%
9.0
Company Website Posting
90%
9.0
Publish to Social Media
70%
7.0
Job Search Site Posting
100%
10.0
Customized Application Form
100%
10.0
Resume Management
100%
10.0
Duplicate Candidate Prevention
40%
4.0
Candidate Search
70%
7.0
Applicant Tracking
90%
9.0
Collaboration
100%
10.0
Task Creation and Delegation
90%
9.0
Email Templates
100%
10.0
User Permissions
100%
10.0
Notifications and Alerts
100%
10.0
Reporting
60%
6.0
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (13)
47.69230769230769%
4.8
Job Requisition Management
50%
5.0
Company Website Posting
80%
8.0
Customized Application Form
40%
4.0
Resume Management
50%
5.0
Duplicate Candidate Prevention
10%
1.0
Candidate Search
50%
5.0
Applicant Tracking
60%
6.0
Collaboration
60%
6.0
Task Creation and Delegation
30%
3.0
Email Templates
80%
8.0
User Permissions
30%
3.0
Notifications and Alerts
50%
5.0
Reporting
30%
3.0
Diaman Amsler | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
65.33333333333333%
6.5
Job Requisition Management
10%
1.0
Company Website Posting
90%
9.0
Publish to Social Media
50%
5.0
Job Search Site Posting
90%
9.0
Customized Application Form
90%
9.0
Resume Management
90%
9.0
Duplicate Candidate Prevention
90%
9.0
Candidate Search
90%
9.0
Applicant Tracking
90%
9.0
Collaboration
60%
6.0
Task Creation and Delegation
70%
7.0
Email Templates
60%
6.0
User Permissions
60%
6.0
Notifications and Alerts
30%
3.0
Reporting
10%
1.0
September 30, 2015

Gets the Job Done

Erin Seay | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
60%
6.0
Job Requisition Management
70%
7.0
Company Website Posting
100%
10.0
Publish to Social Media
90%
9.0
Job Search Site Posting
80%
8.0
Customized Application Form
50%
5.0
Resume Management
60%
6.0
Duplicate Candidate Prevention
N/A
N/A
Candidate Search
90%
9.0
Applicant Tracking
100%
10.0
Collaboration
40%
4.0
Task Creation and Delegation
N/A
N/A
Email Templates
70%
7.0
User Permissions
60%
6.0
Notifications and Alerts
40%
4.0
Reporting
50%
5.0
August 20, 2015

Open up to OpenHire

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
68.66666666666666%
6.9
Job Requisition Management
100%
10.0
Company Website Posting
70%
7.0
Publish to Social Media
50%
5.0
Job Search Site Posting
70%
7.0
Customized Application Form
70%
7.0
Resume Management
90%
9.0
Duplicate Candidate Prevention
30%
3.0
Candidate Search
50%
5.0
Applicant Tracking
90%
9.0
Collaboration
60%
6.0
Task Creation and Delegation
50%
5.0
Email Templates
80%
8.0
User Permissions
50%
5.0
Notifications and Alerts
70%
7.0
Reporting
100%
10.0
April 29, 2015

OpenHire review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (13)
64.61538461538461%
6.5
Job Requisition Management
80%
8.0
Company Website Posting
80%
8.0
Publish to Social Media
70%
7.0
Job Search Site Posting
60%
6.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
30%
3.0
Candidate Search
60%
6.0
Applicant Tracking
80%
8.0
Collaboration
70%
7.0
Email Templates
90%
9.0
User Permissions
60%
6.0
Notifications and Alerts
40%
4.0
Reporting
40%
4.0
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
62.666666666666664%
6.3
Job Requisition Management
70%
7.0
Company Website Posting
100%
10.0
Publish to Social Media
60%
6.0
Job Search Site Posting
60%
6.0
Customized Application Form
70%
7.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
30%
3.0
Candidate Search
30%
3.0
Applicant Tracking
70%
7.0
Collaboration
70%
7.0
Task Creation and Delegation
60%
6.0
Email Templates
50%
5.0
User Permissions
70%
7.0
Notifications and Alerts
60%
6.0
Reporting
70%
7.0
February 23, 2015

OpenHire keeps it simple

Heather Kitsko, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
86.66666666666666%
8.7
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Customized Application Form
100%
10.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
70%
7.0
Applicant Tracking
100%
10.0
Collaboration
70%
7.0
Task Creation and Delegation
70%
7.0
Email Templates
100%
10.0
User Permissions
70%
7.0
Notifications and Alerts
100%
10.0
Reporting
80%
8.0
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (14)
46.42857142857143%
4.6
Job Requisition Management
30%
3.0
Company Website Posting
90%
9.0
Publish to Social Media
90%
9.0
Job Search Site Posting
90%
9.0
Customized Application Form
40%
4.0
Resume Management
50%
5.0
Duplicate Candidate Prevention
10%
1.0
Candidate Search
40%
4.0
Applicant Tracking
50%
5.0
Collaboration
50%
5.0
Email Templates
60%
6.0
User Permissions
30%
3.0
Notifications and Alerts
10%
1.0
Reporting
10%
1.0
February 20, 2015

SilkRoad Open Hire

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
49.333333333333336%
4.9
Job Requisition Management
50%
5.0
Company Website Posting
90%
9.0
Publish to Social Media
20%
2.0
Job Search Site Posting
20%
2.0
Customized Application Form
N/A
N/A
Resume Management
80%
8.0
Duplicate Candidate Prevention
50%
5.0
Candidate Search
50%
5.0
Applicant Tracking
80%
8.0
Collaboration
20%
2.0
Task Creation and Delegation
20%
2.0
Email Templates
90%
9.0
User Permissions
30%
3.0
Notifications and Alerts
60%
6.0
Reporting
80%
8.0
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Recruiting / ATS (15)
53.33333333333333%
5.3
Job Requisition Management
70%
7.0
Company Website Posting
90%
9.0
Publish to Social Media
10%
1.0
Job Search Site Posting
50%
5.0
Customized Application Form
40%
4.0
Resume Management
80%
8.0
Duplicate Candidate Prevention
20%
2.0
Candidate Search
40%
4.0
Applicant Tracking
90%
9.0
Collaboration
40%
4.0
Task Creation and Delegation
50%
5.0
Email Templates
70%
7.0
User Permissions
70%
7.0
Notifications and Alerts
60%
6.0
Reporting
20%
2.0
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