Item: SilkRoad Recruiting
Rating: 8
Author: Heather Kitsko, PHR

Overall Satisfaction with OpenHire

Use Cases and Deployment Scope

OpenHire was our Applicant Trackiing System used by the entire company for hiring talent and was managed by the recruitment team. The system allowed us to have a streamlined process for managing candidates, job opportunites, backgrounds, interviews and all feedback related to interviews and resume reviews. All of this was extremely important since the company was a goverment contractor and had to follow the guidelines of OFCCP/Affirmative Action.

Pros and Cons

Pros

Streamlines the approval process for initiating jobs and hires
Reporting capabilities - EEOC
Job bank for job descriptions

Cons

Background integration was lengthy and difficult
Advancing search capabilities
Dispositions needed to be redefined

Return on Investment

Better customer service
Ease of use
Streamlined the recruitment process

Alternatives Considered

ADP Workforce Now

OpenHire completely streamlined the recruitment process and allowed us to manage the candidates as well as feedback from HM etc. ADP was very aniquated and frustrating to use from a recruitment process. The reporting was awful and it wasn't easy to manage. Definitely not a good tool to provide customer service to applicants.

Likelihood to Recommend

I think OpenHire is well suited for a company that doesn't have the security and compliance requirements that my previous company had. We had to pull the plug on the go live the day of because it was missing critical security features.

SilkRoad Recruiting Feature Ratings

Comments

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