Recruit CRM vs. SilkRoad Recruiting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Recruit CRM
Score 9.0 out of 10
N/A
Recruit CRM is an ATS+ CRM solution tailored for recruitment and executive search businesses, boasting users among recruitment firms in over 100 countries worldwide. The platform centralizes candidate, client, email, and job posting management. Its AI-powered features include resume parsing, targeted candidate matching, and built-in GPT capabilities. Its features also include automated workflows that eliminate repetitive tasks, no-code integrations with popular third…
$100
per month per user
SilkRoad Recruiting
Score 8.0 out of 10
N/A
SilkRoad offers OpenHire, a recruiting and ATS system. It offers recruiting access through social media channels, data security, and EEO compliance for mid-sized to large businesses. It is a component of SilkRoad’s Lifesuite product line.N/A
Pricing
Recruit CRMSilkRoad Recruiting
Editions & Modules
Pro
$100
per month per user
Business
$125
per month per user
Business
$150
per month per user
Enterprise
$165
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
Recruit CRMSilkRoad Recruiting
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing on Pro and Business plans.
More Pricing Information
Features
Recruit CRMSilkRoad Recruiting
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Recruit CRM
8.7
14 Ratings
9% above category average
SilkRoad Recruiting
6.8
14 Ratings
16% below category average
Job Requisition Management9.013 Ratings7.214 Ratings
Company Website Posting7.013 Ratings8.714 Ratings
Publish to Social Media9.010 Ratings7.812 Ratings
Job Search Site Posting8.010 Ratings7.813 Ratings
Customized Application Form10.013 Ratings5.212 Ratings
Resume Management8.014 Ratings7.014 Ratings
Duplicate Candidate Prevention9.013 Ratings7.213 Ratings
Candidate Search10.014 Ratings8.714 Ratings
Applicant Tracking9.013 Ratings8.014 Ratings
Collaboration9.012 Ratings8.014 Ratings
Task Creation and Delegation8.013 Ratings7.310 Ratings
Email Templates9.013 Ratings5.714 Ratings
User Permissions8.012 Ratings3.714 Ratings
Notifications and Alerts9.012 Ratings4.714 Ratings
Reporting8.012 Ratings4.714 Ratings
Best Alternatives
Recruit CRMSilkRoad Recruiting
Small Businesses
Breezy HR
Breezy HR
Score 9.2 out of 10
Breezy HR
Breezy HR
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Recruit CRMSilkRoad Recruiting
Likelihood to Recommend
9.0
(14 ratings)
6.2
(30 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(12 ratings)
Usability
9.1
(12 ratings)
6.0
(3 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.5
(12 ratings)
5.0
(2 ratings)
User Testimonials
Recruit CRMSilkRoad Recruiting
Likelihood to Recommend
Recruit CRM
Another way to describe your CRM experience is to show your skills and abilities in using CRM software and tools. For example, you can mention the specific CRM platforms or systems that you have used or are familiar with, such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.Highlight both technical and transferable skills. Showcase your ability to collaborate with and contribute to a team in addition to your capabilities in CRM applications. This way, the interviewer can see how your skills are assets to their organization. Highlight any special certifications in CRM software you haveTalent Shortage.Attracting the Right Candidates.Targeting Passive Candidates.Engaging with Qualified Candidates.Reducing Time-to-hire.Building a Strong Employer Brand.Creating an Efficient Recruiting Process.Eliminating Bias in Hiring.
Read full review
SilkRoad
I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Read full review
Pros
Recruit CRM
  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline
Read full review
SilkRoad
  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Read full review
Cons
Recruit CRM
  • They are adding a lot of features all the time which can be annoying
  • They are usually catching up with features that other programs have rather than being more innovative
  • Other than this, I do not really have any complaints about this software
Read full review
SilkRoad
  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Read full review
Likelihood to Renew
Recruit CRM
No answers on this topic
SilkRoad
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Read full review
Usability
Recruit CRM
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Read full review
SilkRoad
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Read full review
Support Rating
Recruit CRM
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review
SilkRoad
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Read full review
Alternatives Considered
Recruit CRM
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review
SilkRoad
NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Read full review
Return on Investment
Recruit CRM
  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling
Read full review
SilkRoad
  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Read full review
ScreenShots

Recruit CRM Screenshots

Screenshot of the dashboardScreenshot of Candidate List PageScreenshot of AI Workflow automationsScreenshot of the AI candidate matching featureScreenshot of the AI assist toolScreenshot of AI Candidate Summary