Overall Satisfaction with talentReef
TalentReef is primarily used by the HR Team and Restaurant General Managers. We use it for applicant tracking, onboarding and performance management. It has addressed several long term issues such as eliminating paper from the application process and paper employee files stored at the restaurant, consolidated multiple vendors under one roof during the hiring process (i.e. background check, MVR screening and WOTC) making the hiring process much more efficient for our users. It has reduced the time it takes to get a new candidate identified and hired while at the same time increasing the caliber of candidate we are hiring.
- Throughout the implementation process, TalentReef was very timely (within 24 hours) with their feedback, changes and accommodations to our system set up requests.
- The onboarding process and conversion to electronic employee folders with web based storage and retrieval has significantly simplified the HR Teams work load.
- Their applicant flow and applicant quality has made a noticeable improvement in the quality of our team member hiring leading to reduced turnover.
- I feel that their team and technology has evolved and grown over my time as a client. I have seen many other systems and I do not seen any areas where I feel Talent Reef is below standard.
- It is hard to assign actual ROI dollars to the system. What I can tell you is that the positive impacts are the following: customizable system to meet our business needs, elimination of paper from the restaurant location and web based employee file storage is first class and it's reporting capabilities make data retrieval very quick and easy.
- Positive impact: ease of use and system navigation increases usage at the restaurant manager level and actually makes them enjoy the recruiting and hiring process as opposed to viewing it as a burden.
- Combining the recruiting, selection and onboarding process under one roof has significantly sped up the hiring process giving our team an advantage in the marketplace.
I have evaluated several other products in the marketplace and I believe that TalentReef continues to outperform its peers in the following areas:
- customizable to meet the needs of MY business
- support team available for same day issue resolution
- relevant and easy to use add on services (i.e. performance management)