Thankful for talentReef ATS/Onboarding systems!
August 06, 2018
Thankful for talentReef ATS/Onboarding systems!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with talentReef
We are currently using the ATS and Onboarding features for applicants and new hires for all of our markets. We have market recruiters and training managers who use the system on a daily basis. We also have a few satellite locations where the manager uses talentReef for the same purpose. Having the Onboarding feature has eliminated our managers' need to sit with new hires to give them forms to complete. From the Onboarding information, each day we export new hire data from talentReef and import it into our HRIS/Payroll system. Being able to do so eliminates 90% of the manual entry of new hires into our HRIS/Payroll system. There are still a few fields that must be managed manually though.
- We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
- Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
- We're now receiving system emails regarding upcoming new releases, which is helpful.
- The system is pretty cumbersome compared to the several ATS and HRIS systems I've used in the past. You don't always know where to look to find an employee's information (application, boarding forms, I-9, etc.). You'd think once they're hired and onboarded, all their information would be housed together in the same place. Also, there are 2 search areas, one for applicants and one for other fields. For candidates who apply for multiple locations, you have to release them individually from each location. Our recruiters don't do this, so we have over 1000 active applicants when we shouldn't. It would be better if there was only 1 applicant record then the various locations listed within that 1 record.
- When assigning a posting for multiple locations, you have to go in and manually change the "manager" assigned to each posting. We have 32 locations, so this is very time consuming. Why can't you assign the manager at the same time you're creating the posting?
- I've been wanting to launch the Engagement module with warnings and performance evaluations. I've spent hours setting up the different templates, but once you do that you cannot revise your form. You have to delete and start over. In addition, I discovered (through a test account) that once you submit an warning or evaluation to an employee, you cannot go in to delete it or revise it. I don't understand why forms would be set up that cannot be revised. Due to this, this project is on hold for our whole company.
- It's saved substantial time and labor for our: 1) managers who used to go over each form and policy with every new hire; 2) our HRIS administrator who now only has to hand-key about 10% of the new hire's data instead of all of it. It has also saved the cost of paper and time copying forms. Lastly, we've reduced the size of our paper personnel files due to the onboarding forms being electronic, reduced the file cabinet space needed, and reduced the labor of having someone manually file forms into the personnel files. We're a restaurant franchise with around 90% turnover, so that's a lot of new hire activity.
- As I mentioned, we were hoping to go to electronic performance evaluations and warnings but are now looking at other options away from talentReef.
We came from Info PeopleAnswers and used their ATS for years. Prior to going to talentReef, we looked at CareerBuilder's ATS and at Snagajob's ATS. At the time, neither had the integrated onboarding and exporting data components. I also like the feature of the posi-fit questions.