TrustRadius Insights
Users of this product have reported significant reductions in their carbon footprint and improved operational efficiency by digitalizing …
Starting at $25 per month per license (billed annually)
View PricingOverview
What is TrueContext?
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to…
Recent Reviews
Pricing
Essentials
$25
Cloud
per month per license (billed annually)
Advanced
$45
Cloud
per month per license (billed annually)
Enterprise
Contact Sales
Cloud
Volume discounts available
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://truecontext.com/pricing/?utm_so…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
TrueContext (ProntoForms) + Agroaudit DEMO
YouTube
Demo TrueContext (ProntoForms)
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is TrueContext?
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze
field data with smartphones and tablets – either as a standalone solution or as
a mobile front-end to enterprise systems of record.
TrueContext Screenshots
TrueContext Videos
TrueContext Integrations
- Microsoft 365
- Microsoft SharePoint
- Google Workspace
- Box
- Google Drive
- ShareFile
- Dropbox
- Amazon Web Services
- TELUS StorageCloud
- FTP/sFTP
- Custom Connections
TrueContext Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
TrueContext Downloadables
Frequently Asked Questions
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
Reviewers rate Support Rating highest, with a score of 8.7.
The most common users of TrueContext are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(9)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of this product have reported significant reductions in their carbon footprint and improved operational efficiency by digitalizing forms. This has allowed them to eliminate the need for paper forms, saving time and reducing errors. The product has been particularly useful for site and building inspections, as it allows for standardization of reports and ensures compliance with regulations. Users have also praised the product's ability to integrate with internal processing systems, eliminating the need for manual data entry and enabling real-time analytics and data mining. Additionally, the product has facilitated global consistency in data collection when users are at customer sites, enabling efficient service operations across different locations. By going paperless and using ProntoForms, users have streamlined their processes, saved time on multiple trips to job sites, and improved overall productivity.
Easy to Use and Customize: Many users have found ProntoForms to be easy to use and customize, with endless options for form setup. They appreciate the convenience and promptness of returning forms, as well as the excellent and actionable results and captured information from the forms.
Powerful Tool: Several reviewers consider ProntoForms to be a powerful tool that saves time and money. They find it difficult to manage and maintain Excel spreadsheets but find ProntoForms much easier to use. Users think the platform is smooth, clean, fast, and intuitive, with excellent support.
Connects Field Staff and Office: Users believe that ProntoForms is the best tool for connecting field staff and the office, capturing data and analytics in a way that paper cannot. They like the lack of hardcopy paperwork and appreciate being able to be fast and digital.
-
Insufficient help documentation: Users have found the help documentation to be lacking clear explanations and mostly focused on listing features rather than providing guidance on how to accomplish tasks.
-
Complex form development process: Some users find form development to be complex and requiring proper training. They have encountered instances where certain options do not function as expected, adding to the complexity.
-
Slow support response time: Users are frustrated with the lengthy turnaround time for addressing feature requests and bug fixes from the development team. Additionally, they mention that customer support can take considerable time when contacted and suggest that it could be improved.
Users have made several recommendations based on their experiences with ProntoForms.
-
Users recommend using ProntoForms to automate processes and consolidate multiple forms, which helps streamline workflows and improve efficiency.
-
Users advise utilizing ProntoForms' support for effective implementation, particularly during the trial period. They highlight the promptness and knowledgeability of ProntoForms' support team in resolving any issues.
-
Users emphasize the importance of thorough testing and customization of forms in ProntoForms. They suggest utilizing the trial version to ensure it meets specific requirements and taking the time to set up and customize forms properly.
Overall, users highly recommend using ProntoForms for automating processes, consolidating forms, and improving productivity. They also highlight seeking support, thorough testing, and customizing forms as key factors for successful implementation.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 26, 2019
Four years and counting, still using ProntoForms!
Currently we, we have three departments using ProntoForms, Field Service, Install, and Sales. We are utilizing ProntoForms for various tasks and purposes, from recording opportunities, site preparedness before install, site completion reports, equipment inspection and so forth. Sales is using it as a way to identify and capture information to better prepare accurate quotes.
- Conditional logic
- Linking to data sources
- Integration to Salesforce and ServiceMax
- Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
- Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
- ROI is significant in areas, like our Request for Quote form, where the tech may be at the customer site, sees a potential opportunity, records it with ProntoForms and that submission goes through the process ending up as a quote, where 70% of them turn into work.
February 19, 2019
ProntoForms is a very good and versatile product.
We use ProntoForms to digitize a field report that gets used for on site inspections. The goal is to standardize the entries and make it easy to use. We want our team to be more efficient with their time and ProntoForms helps us to do that. Currently we use it for just one specific need, but the service is so versatile that it can be used in almost any part of the company.
- Flexibility
- Customization
- Support
- Limitations to form formatting
- Need more data source integrations
- All of the different components need to synchronize automatically and more often.
90%
9.0
90%
9.0
90%
9.0
90%
9.0
N/A
N/A
N/A
N/A
90%
9.0
90%
9.0
- Adopting and use of product has gotten some push back. Fear of change? Fear of technology?
- Super easy to use .
- Very affordable!
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.