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TrueSight Operations Management

TrueSight Operations Management

Overview

What is TrueSight Operations Management?

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

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Recent Reviews

TrueSight for a True Win

9 out of 10
April 04, 2017
As an IT service provider we use TrueSight Operations to monitor all of the IT infrastructure of our company but also of our clients from …
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TrueSight Operations

9 out of 10
March 27, 2017
In our current environment TrueSight Operations is mainly utilized and consumed by our Network Operations Center. Working in the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is TrueSight Operations Management?

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is TrueSight Operations Management?

BMC TrueSight Operations Management aims to provide a converged view of application and infrastructure performance across physical, virtual, and cloud environments as well as the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demand. This portfolio includes TrueSight Infrastructure Management, TrueSight Event Management, TrueSight Impact Management, TrueSight IT Data Analytics and TrueSight AppVisibility.

TrueSight Operations Management Features

  • Supported: Dynamic baselines use behavioral learning to surface only alerts that matter
  • Supported: Probable cause analysis uses operational analytics to correlate metrics resulting in the most likely cause of issues
  • Supported: Log analytics help improve root cause diagnosis
  • Supported: Event and impact management increases visibility
  • Supported: End-to-end application management including synthetic transaction management, passive and active end-user experience monitoring and application component deep dive
  • Supported: Application topology and service impact models help visualize and act upon changes in health
  • Supported: Vendor agnostic capabilities allow users to bring in data from any vendor
  • Supported: Built in service resolution enriches incidents and integrates with the service desk. Tight productized integration with BMC Remedy comes out of the box.

TrueSight Operations Management Screenshots

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TrueSight Operations Management Video

TrueSight Operations Management illuminates complex IT environments and analyzes diverse sets of data to solve business problems before users are affected. Powering the speed and agility of the customer-centric, digital enterprise. For IT organizations focused on managing and ...
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TrueSight Operations Management Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesAll Geographies
Supported LanguagesEnglish, Simplified Chinese, German

TrueSight Operations Management Downloadables

Frequently Asked Questions

TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.

Moogsoft, Splunk Enterprise, and Zabbix are common alternatives for TrueSight Operations Management.

The most common users of TrueSight Operations Management are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(17)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Allan Danquoins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using TS Operation Management mainly to centralize all our system alarms and report them to a dedicated 24/7 service. We needed a complete and powerful tool that would allow us to manage all kinds of different systems, OS, networks, databases, etc. TSOM provides all the necessary tools in one environment, on-premise and in the cloud.
  • Centralize all monitoring agents in one tool.
  • Big catalog of monitoring types (KMs).
  • Powerful event manager.
  • Custom correlated alarms policies can be hard to handle.
  • You need some training to use properly the UI.
  • TSPS dash lights are poor for dashboards.
I'm using Entuity, and using BMC Operations Management to manage events is a must. Assign, acknowledging, close events, send notifications, and use REST API for external/internal connectors is a big plus! However, I'll not recommend it for small companies, due to the infrastructure and the huge amount of features it has.
  • "all in one" tool.
  • Compatibilites with BMC Remedy and Entuity.
  • Automation features ( to fix an alarm for example).
  • Overall quality of service.
  • Management of critical incidences and on duty issues are better.
  • Automation that prevent guards calls.
This tool was well suited for classic and small-sized infrastructures, but it was rapidly not enough because we merged many tenants into one and the number of services, hosts, links, etc. was bigger. The possibility to create BMC Remedy tickets automatically in case of alarms without using a dedicated Service Centre is very appreciated.
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