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WatchGuard AuthPoint

Score9 out of 10

436 Reviews and Ratings

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What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.

Categories & Use Cases

Media

Screenshot of AuthPoint app - tokens
Screenshot of Cloud management - dashboard
Screenshot of AuthPoint app - push notification
Screenshot of AuthPoint - Tokens
Screenshot of AuthPoint Sign-In Screen
Screenshot of AuthPoint Users
Screenshot of AuthPoint Dashboard
Screenshot of AuthPoint Configuration Screen
Screenshot of AuthPoint Activation Screen
Screenshot of AuthPoint Total Identity Security Password Manager Shared Credential

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Screenshot of AuthPoint app - tokens

Who Buys & Uses WatchGuard AuthPoint

WatchGuard AuthPoint Reviews

What users are saying about WatchGuard AuthPoint.
View all WatchGuard AuthPoint reviews

Pros

  • Straightforward setup and management for both application and admin portal.
  • Reliable and efficient multi-factor authentication across diverse access points.
  • Effective push notifications for secure, real-time user authentication.

Cons

  • Inconsistent reliability of push notifications, sometimes failing to appear.
  • User interface lacks clarity for first-time users, particularly for token naming and QR code scanning.
  • Slow email support response times, especially outside specific time zones.

Solid product from solid company

Incentivized
Matt JurcichView profile
President in Information Technology at Invisik Corporation (1-10 employees employees)

Use Cases and Deployment Scope

Our cyber liability insurance has started requiring MFA for just about everything.

We use WatchGuard AuthPoint for MFA for logging into local Windows desktops and laptops.

Pros

  • Reliable authentication process between the WatchGuard Cloud and end devices
  • Integration to local Active Directory is superb
  • WatchGuard Cloud interface is mostly intuitive
  • Agent software installation is very straightforward and works the first time

Cons

  • More flexibility in designating which local AD users participate in MFA or not
  • The ability to designate which users have a license and which ones don't
  • Easier admin bypass for local desktop login

Return on Investment

  • Did not measure ROI

Alternatives Considered

Azure Multi-Factor Authentication (Discontinued) and ManageEngine ADAudit Plus

Other Software Used

ConnectWise Automate (formerly LabTech), ConnectWise Manage, Microsoft 365 (formerly Office 365), ShadowProtect from StorageCraft, Venn

WatchGuard AuthPoint personal review from [...]

Incentivized
Muhammad Ali KhanView profile
IT Coordinator in Information Technology at Washburn Center for Children (51-200 employees employees)

Use Cases and Deployment Scope

WatchGuard AuthPoint is used in our organization to provide technical support to end users. As an IT Coordinator, there are times when I have to assist school-based therapists in order to reset their passwords because they are not on the same network as us. This is when they have to use the VPN.

So far, this is the only reason why I have had to use WatchGuard AuthPoint in our organization.

Pros

  • Connectivity
  • Effectiveness
  • Technical Support

Cons

  • Response time when an email is sent out to the support team.
  • Follow up email if the issue persists or not.
  • The support team should reach out via phone call to confirm if they can close the ticket.

WatchGuard provides a great bundle of solutions.

Incentivized
Verified User
Technician in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We use Watchguard for 2FA authentication and for updating and managing endpoints, the service for those is great and works like a charm. Customer service is very easy to talk to if you ever have an issue. I wish the menu were a little easier to navigate, but I am finally getting used to where everything is located. Overall, I would definitely recommend this service to anyone who needs a great, secure platform that is not shady and very trustworthy.

Pros

  • 2FA
  • Endpoint control
  • Remote Connection
  • Updates

Cons

  • Menu navigation.
  • Saving .
  • Easier setup.

Return on Investment

  • ROI has been great.
  • We have remained breach less.
  • We have not had to bring in outside help or 3rd parties due to hacks.
  • It has helped us maintain trust with our clients.

Alternatives Considered

OpenVPN Access Server

Other Software Used

Brave, Synology Active Backup Suite, Microsoft Visual Studio Code

WatchGuard AuthPoint Review

Incentivized
Verified User
Analyst in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We use WatchGuard Authpoint for secure VPN remote access for employees working remotely. WatchGuard Authpoint integrates with our on premise Active Directory environment, allowing us to use security groups to enroll required employees. WatchGuard Authpoint requires multiple forms of authentication, not only do the users have to enter their password, but also enter in a time-based code or accept a push notification. There are physical fobs for users that do not want the Authpoint app on their phones.

Pros

  • Quick VPN Access
  • MFA
  • Active Directory Integration

Cons

  • Integration with EntraID/AzureAD needs improvement
  • IKEv2 stopped working
  • If using IKEv2 and AD password changes, you have to go into the settings for it in Windows to change the password since windows remembers the password

Return on Investment

  • Easy Deployment
  • Less time troubleshooting issues
  • Multiple options for MFA

Alternatives Considered

Cisco Secure Access

Other Software Used

WatchGuard Firebox Cloud, WatchGuard DNSWatchGO

WatchGuard AuthPoint as a good lockdown tool for MFA

Incentivized
Verified User
Director in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Multifactor authentication to provide pc login restricted to users that have a second means of authentication. These are car dealerships that have NADA requirements to protect the login. The software works after you present your login credentials and then sends a notification to your phone using the installed app containing the token to approve.

Pros

  • Notifications
  • Backup Login Options

Cons

  • Notifications sometimes don't come though without manual request
  • Speed
  • Easier identification in App or Play Store

Return on Investment

  • Consistent login security
  • Activity Notification
  • Elevated privilege notification

Alternatives Considered

Microsoft 365

Other Software Used

Microsoft 365, Synology Active Backup Suite, QuickBooks Desktop Pro

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