WatchGuard AuthPoint

Score9.1 out of 10

437 Reviews and Ratings

What is WatchGuard AuthPoint?

AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.

Categories & Use Cases

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AuthPoint Total Identity Security Password Manager Shared Credential

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Max Cech

Technical Services Manager in Information Technology at Consultnet, Inc. (11-50 employees employees)

Use Cases and Deployment Scope

Quick, efficient way to deploy MFA within WatchGuard tech stack. We primarily use for MFA enforcement onIKEv2 & SSL VPNs.

Pros

Simple MFA deployment on VPNs
Active directory integration for more complex deployments / lower admin overhead after implementation
Ability to deploy with user id DB in cloud for smaller / simpler deployments

Cons

Have had issues where Firebox comes "disconnected" from the cloud, which results in VPN functionality outage
Mobile app does not always provide push notifications, even with sufficient device permissions - We train users to open the app when attempting to auth
I am not sure if 3rd party authenticators are supported, possible they are and I'm unaware, but this would be a nice feature, occasionally receive objections to installation on personal devices

Return on Investment

This has enabled us (as an MSP) to effectively market, and win solutions for MFA implementation on our WatchGuard VPNs. Simple enough to be easy to quote, and inexpensive enough to easily demonstrate value to clients.

Alternatives Considered

Cisco Duo

Matt Jurcich View profile

President in Information Technology at Invisik Corporation (1-10 employees employees)

Use Cases and Deployment Scope

Our cyber liability insurance has started requiring MFA for just about everything.

We use WatchGuard AuthPoint for MFA for logging into local Windows desktops and laptops.

Pros

Reliable authentication process between the WatchGuard Cloud and end devices
Integration to local Active Directory is superb
WatchGuard Cloud interface is mostly intuitive
Agent software installation is very straightforward and works the first time

Cons

More flexibility in designating which local AD users participate in MFA or not
The ability to designate which users have a license and which ones don't
Easier admin bypass for local desktop login

Return on Investment

Did not measure ROI

Alternatives Considered

Azure Multi-Factor Authentication (Discontinued) and ManageEngine ADAudit Plus

Other Software Used

ConnectWise Automate (formerly LabTech), ConnectWise Manage, Microsoft 365 (formerly Office 365), ShadowProtect from StorageCraft, Venn

Muhammad Ali Khan View profile

IT Coordinator in Information Technology at Washburn Center for Children (51-200 employees employees)

Use Cases and Deployment Scope

WatchGuard AuthPoint is used in our organization to provide technical support to end users. As an IT Coordinator, there are times when I have to assist school-based therapists in order to reset their passwords because they are not on the same network as us. This is when they have to use the VPN.

So far, this is the only reason why I have had to use WatchGuard AuthPoint in our organization.

Pros

Connectivity
Effectiveness
Technical Support

Cons

Response time when an email is sent out to the support team.
Follow up email if the issue persists or not.
The support team should reach out via phone call to confirm if they can close the ticket.

Verified User

Technician in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We use Watchguard for 2FA authentication and for updating and managing endpoints, the service for those is great and works like a charm. Customer service is very easy to talk to if you ever have an issue. I wish the menu were a little easier to navigate, but I am finally getting used to where everything is located. Overall, I would definitely recommend this service to anyone who needs a great, secure platform that is not shady and very trustworthy.

Pros

2FA
Endpoint control
Remote Connection
Updates

Cons

Menu navigation.
Saving .
Easier setup.

Return on Investment

ROI has been great.
We have remained breach less.
We have not had to bring in outside help or 3rd parties due to hacks.
It has helped us maintain trust with our clients.

Alternatives Considered

OpenVPN Access Server

Other Software Used

Brave, Synology Active Backup Suite, Microsoft Visual Studio Code

Verified User

Director in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Multifactor authentication to provide pc login restricted to users that have a second means of authentication. These are car dealerships that have NADA requirements to protect the login. The software works after you present your login credentials and then sends a notification to your phone using the installed app containing the token to approve.

Pros

Notifications
Backup Login Options

Cons

Notifications sometimes don't come though without manual request
Speed
Easier identification in App or Play Store

Return on Investment

Consistent login security
Activity Notification
Elevated privilege notification

Alternatives Considered

Microsoft 365

Other Software Used

Microsoft 365, Synology Active Backup Suite, QuickBooks Desktop Pro

WatchGuard AuthPoint

What is WatchGuard AuthPoint?

Categories & Use Cases

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Reviews

AuthPoint, the obvious choice if you are already use WatchGuard in your tech stack!

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Solid product from solid company

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used