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WeTransfer

WeTransfer

Overview

What is WeTransfer?

WeTransfer in the Netherlands offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

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Recent Reviews

TrustRadius Insights

WeTransfer is a versatile file transfer service that is widely used across organizations for various purposes. Users rely on WeTransfer to …
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Pricing

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Pro

$12.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PRUEBA DEMO 2 WETRANSFER

YouTube

Wetransfer uploading demo Desktop

YouTube

WeTransfer Demo

YouTube

WeTransfer uploader (no plus required)

YouTube
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Product Details

What is WeTransfer?

WeTransfer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WeTransfer in the Netherlands offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of WeTransfer are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

WeTransfer is a versatile file transfer service that is widely used across organizations for various purposes. Users rely on WeTransfer to send large invoice files in AR, pitches, contracts, and technical reports. Its value becomes evident when users encounter attachment size limits in email clients like Outlook, as it eliminates the problem of not being able to send large files via email. Many users find WeTransfer easier to use than alternatives like Dropbox and Box, making it a preferred method for file transfers.

One key use case is within production teams where WeTransfer is used on a daily basis to send project files and drafts between team members and deliver files to clients. It offers the ability to send larger files than email and is more efficient than using a cloud service. Additionally, WeTransfer proves valuable for sharing files and assets with clients, vendors, and third parties, particularly when they need access outside the corporate shared drive or from remote offices. The free service provided by WeTransfer is particularly helpful, allowing users to send large files up to 2GB to multiple email addresses while providing options for password protection and download expiration/delete dates. Overall, WeTransfer provides a reliable and user-friendly solution for file transfers, especially in cases where email or other cloud storage platforms are not viable options.

Speed of File Transfer: Many users have consistently praised WeTransfer for its impressive speed when it comes to both uploading and downloading files. This quick and efficient performance allows users to seamlessly share large files without any delays or frustrations.

Document Tracking: The feature that enables users to track the status of their shared documents is highly valued by many reviewers. They appreciate being able to see if a document has been opened by the recipient, as well as how many times it has been accessed. This valuable insight helps users stay informed and ensures that important files are being viewed and utilized.

Password Protection: WeTransfer offers the convenient option of password protecting documents, which several users find extremely useful. By adding an extra layer of security, this feature gives users peace of mind knowing that their sensitive information is protected from unauthorized access.

Limited file size limit: Some users have reported that the file size limit of 2GB, unless a premium account is purchased, is too restrictive for their needs. They feel that the limit should be increased to accommodate larger files.

Automatic deletion of files: Users have mentioned that files are automatically deleted after 7 days, unless a premium account is used. This can be inconvenient for those who need to access their files for a longer period. It would be beneficial if there was an option to extend the storage duration or avoid automatic deletion.

Unreliable uploading with weak internet connection: Uploading large files may fail if the user does not have a strong internet connection. This has been frustrating for some customers who rely on WeTransfer for transferring important files. It would be helpful if there were better error handling and retry mechanisms in place to mitigate this issue.

Based on user reviews, here are the key recommendations for WeTransfer:

  1. Users highly recommend utilizing WeTransfer for efficient file sharing, particularly when time is a crucial factor.

  2. It is suggested to consider investing in WeTransfer, especially if one plans to use it for an extended period. The free version has file size limitations, so opting for the yearly rate or subscription is recommended to access more storage.

  3. WeTransfer is praised as a straightforward and user-friendly solution suitable for both technical and non-technical users. Individuals and small businesses can benefit from its capability to seamlessly transfer small videos, photos, or documents.

  4. Many users consider WeTransfer essential for sharing data with colleagues, friends, and family members.

  5. Some users enthusiastically recommend WeTransfer to everyone due to its outstanding features that allow for hassle-free large file transfers without external devices.

  6. For sending large graphic design files and images, users suggest taking advantage of WeTransfer's no sign-in feature.

  7. It is recommended to explore the paid version of WeTransfer for its simplicity and ability to cater to multiple users in a business environment.

  8. If frequent large file transfers are part of your routine, trying out WeTransfer is highly suggested.

  9. While WeTransfer may not offer every feature available in other file transferring software options, it stands out as the simplest and easiest to use.

  10. Users appreciate WeTransfer's intuitive interface, appealing design, and the added benefit of being free to use.

Overall, users' opinions about WeTransfer are positive, emphasizing its ease of use, convenience, and suitability for various file sharing needs.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Doug Harrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WeTransfer is very helpful when sending large documents to clients when email or Dropbox is not available. It's very easy to use.
  • File transfers.
  • Free.
  • Save contacts.
  • Lower price.
WeTransfer works well for sharing outside of a shared drive, and especially for large file sizes. We use WeTransfer for sharing files and assets with clients, vendors and 3rd parties. It's valuable for sharing outside our corporate shared drive, accessing from remote offices, and especially for download and sharing large files.
  • Free service - It is adequate for most files.
  • Excellent for working offsite.
WeTransfer doesn't require storage. You just send the files and you're done!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to transfer photos to clients as part of my photo editing service. I need to be able to receive and send photos easily.
  • You don't have to sign up for an account, you can just use it when visiting the website.
  • It is really simple and straightforward to use.
  • It has never failed me.
  • It tells you when your files have been successfully sent and when the other person downloaded it.
  • There is nothing I'm missing. I'm using the free version and it's working great for me at this stage.
WeTransfer is well suited when you have multiple photos you want to share with someone, i.e. a photographer, photo editor or freelancer may benefit.
  • I can work faster since it's easy to use and reliable. Some other file transfer platforms have failed me and are too complex to manage.
  • I keep my clients happy - never have they had any issues with a transfer.
  • It is not an exclusive use platform, so I can use it with everyone - even new clients.
Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice work environment with organized folders, you realize your storage space is up anyway! Since I've discovered WeTransfer, I never went back to Dropbox.
I never had an issue with them.
Rob Gokee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've recently begun using WeTransfer more regular to send files to clients, because it's easier to use than Dropbox and Box, in my opinion. While I've used WeTransfer off and on for many years, it's slowly becoming my de facto method for file transfers. It's quick, easy, uncluttered and uncomplicated.
  • File transfers.
  • Ease of downloads.
  • Great interface.
  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.
I'm transferring audio files to clients on a daily basis, and I need a way to do that quickly and efficiently. WeTransfer fits both those criteria - their emails are timely, they send me notifications when files have been downloaded at the client end, and the file size is great for even free users.
  • WeTransfer saves me time, which saves me money.
  • They make file transfer as easy as possible.
  • My clients are happy with the ease of use, which results in repeat business.
While Dropbox is more robust with storage and ways to share, it's often cumbersome to send files, especially with clients that don't use Dropbox. WeTransfer sends my clients a link that results in an immediate download - no fuss, no having to log in. The process is much easier, and frankly, superior to Dropbox.
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
August 11, 2019

Dropbox vs. WeTransfer

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We have to send very large files, which are usually high-resolution images of artworks that we sell. This is the lifeblood of our business. We prefer Dropbox, but many others we work with prefer WeTransfer. It seems to be most helpful when dealing with a large company that has a firewall and will not allow users inside the firewall to download and install software like Dropbox.
  • Beautiful interface.
  • Useful for those inside firewalls.
  • Generally very speedy.
  • I deeply dislike that I don't know where WeTransfer puts my files after they are downloaded, especially from computer to computer, since those settings are usually different.
WeTransfer is super great for users behind a firewall. But we prefer using Dropbox because we know where our files are at all times, across all devices. Otherwise, WeTransfer is very easy to use and I especially like that the loading screens are frequently different or beautiful or entertaining instead of bland.
  • It's neutral. Image sharing is a key factor for our business, and WeTransfer works in this capacity just as well as the other solution we use, Dropbox.
It's smooth, simple, no problems for sending large files. Receiving files is more complicated and has some friction points to be worked out.
I've never had a problem that I felt was appropriate enough to contact support to solve.
Both solutions work fairly seamlessly. But we prefer Dropbox because we can more easily track our files across devices and across the organization. They are equal when it comes to sending files, but receiving files is where some friction points/frustration points arise.
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