Dropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…
$10
per month per user
WeTransfer
Score 7.7 out of 10
N/A
WeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.
Everyone uses multiple services from many companies. It's key if a breach happens or a hack or downtime. So there is nothing to do about some Force Majeure Selecting Dropbox for files is like selecting Paypal for online payments, it has marketed its space but the fees are high.
DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
I am generally very satisfied with the service. The free version alone takes care of 90% of my needs. The same holds for a lot of other people. It's a very smart business model as it gained mass market appeal (e.g. personal use) and thereby carries a lot of trust. I also never had issues using it.
WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .
While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.
When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
