What users are saying about
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Top Rated
1727 Ratings
19 Ratings

Dropbox

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Top Rated
1727 Ratings
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Score 8.4 out of 100
19 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Dropbox

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time--we need to take turns editing and re-saving.
Claire Rivero | TrustRadius Reviewer

WeTransfer

I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.
Aubrey Miles | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.8
WeTransfer
9.1
Versioning
Dropbox
8.7
WeTransfer
9.6
Video files
Dropbox
8.7
WeTransfer
10.0
Audio files
Dropbox
8.8
WeTransfer
10.0
Document collaboration
Dropbox
8.5
WeTransfer
Access control
Dropbox
8.9
WeTransfer
9.8
File search
Dropbox
8.6
WeTransfer
8.0
Device sync
Dropbox
9.2
WeTransfer
7.0

Cloud Storage Security & Administration

Dropbox
8.9
WeTransfer
8.3
User and role management
Dropbox
8.6
WeTransfer
8.0
File organization
Dropbox
9.0
WeTransfer
8.9
Device management
Dropbox
9.0
WeTransfer
8.0

Cloud Storage Platform

Dropbox
8.9
WeTransfer
9.4
Performance
Dropbox
9.0
WeTransfer
9.4
Reliability
Dropbox
8.9
WeTransfer
9.4
Storage Reports
Dropbox
8.7
WeTransfer
9.5

Pros

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

WeTransfer

  • You don't have to sign up for an account, you can just use it when visiting the website.
  • It is really simple and straightforward to use.
  • It has never failed me.
  • It tells you when your files have been successfully sent and when the other person downloaded it.
Anonymous | TrustRadius Reviewer

Cons

Dropbox

  • Dropbox does not have simple way to manage one set of files within an organization. If a new main folder is created, you have to make sure to share it with everyone involved.
  • It unnecessarily selects files when they are uploaded or changed which makes it clunky to use when you’re working quickly. I wish I could turn this feature off.
  • The sync/backup to a computer is terrible and bogs down your computer.
  • There is no way to edit anything simple in a basic doc from right in Dropbox so you have to edit it outside and upload it again. It’s easy to forget to upload it if you don’t have sync on, which is bad for consistency across an organization.
  • The drag and drop for organizing files does not work well. You often have to physically select “move” and select a new location even for a single file.
Anonymous | TrustRadius Reviewer

WeTransfer

  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.
Rob Gokee | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

WeTransfer

No score
No answers yet
No answers on this topic

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

WeTransfer

WeTransfer 8.1
Based on 4 answers
As noted previously, sometimes it can take more than once to upload and share a file if you are using Chrome. It doesn't happen often but of course it always seems to when we are on a really tight deadline. It just takes patient in those cases
Ann M. Frank | TrustRadius Reviewer

Performance

Dropbox

Dropbox 8.7
Based on 5 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

WeTransfer

WeTransfer 9.0
Based on 2 answers
WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
Michael Anderson | TrustRadius Reviewer

Support Rating

Dropbox

Dropbox 7.6
Based on 31 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

WeTransfer

WeTransfer 8.8
Based on 4 answers
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
Rob Gokee | TrustRadius Reviewer

Implementation Rating

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

WeTransfer

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox

Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell | TrustRadius Reviewer

WeTransfer

Dropbox is a terrible and slow service, so WeTransfer is the far better option between the two. Google Drive isn't as professional as WeTransfer (in my opinion) so using WeTransfer might be the better option.
Chris Hecox | TrustRadius Reviewer

Return on Investment

Dropbox

  • Due to the nature of the business, it has worked as a solution for file collaboration without the need for expensive hardware.
  • It has eliminated the need to purchase flash drives and the possibility of losing them.
  • It enables and boosts the efficiency of telecommuting.
Jacob Jeffries | TrustRadius Reviewer

WeTransfer

  • When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
Daryl Wise Jr. | TrustRadius Reviewer

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WeTransfer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox
8.7
WeTransfer
9.0

Likelihood to Renew

Dropbox
10.0
WeTransfer

Usability

Dropbox
8.5
WeTransfer
8.1

Reliability and Availability

Dropbox
9.0
WeTransfer

Performance

Dropbox
8.7
WeTransfer
9.0

Support Rating

Dropbox
7.6
WeTransfer
8.8

Online Training

Dropbox
9.0
WeTransfer

Implementation Rating

Dropbox
10.0
WeTransfer

Scalability

Dropbox
8.0
WeTransfer

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