Likelihood to Recommend Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
Read full review Workday is great for HR processes. All my HR stakeholders love Workday. We tried to use Workday for the business processes of procurement and finance, but we found many issues to customize the processes to the way my company needs. Moreover, the consulting service to implement the processes is also very expansive.
Read full review Pros Quick development time. Much of the Pega "rules" are easy to configure and implement. Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps. Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform. Read full review Ability to customize, add objects, delete objects for users or roles if defined. Able to share report definitions across users. Sharing amongst the Workday community and ability to suggest BP delivered reporting from Workday directly. Read full review Cons Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn. If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it. Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions. Read full review Support hotline to call in for problems can be frustrating Trying to log in outside of your employer network can be like jumping through too many hoops. Forgotten passwords can be difficult to recover. Read full review Likelihood to Renew Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Read full review Usability Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
Read full review Support Rating Itβs very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if itβs our setup or what- but Iβm unable to search the body of an article for content, so I have to be very intentional with tagging, but itβs not ideal.
Read full review Not only can we receive dedicated support from Workday, but the Workday user community is a powerful tool to troubleshoot BP errors, brainstorm, and to dive deeper on a topic of interest.
Read full review Online Training The online training is an excellent one, but still it is missing hands on development.
Read full review Implementation Rating Implementation is totally depend up on the requirement
Read full review Alternatives Considered We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many
BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of
BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
Read full review Workday has more features that fit my company's needs.
Read full review Return on Investment For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users Read full review It's easy for employees to find answers on their own without having to speak with multiple departments. It ensures that there usually are no errors made when punching in and out. If there is a glitch with the system then it can cause a problem for an entire company which is something to consider. Read full review ScreenShots