Lessonly is a must-have for any Customer Service team. It makes learning fun while saving you time & money.
May 13, 2020

Lessonly is a must-have for any Customer Service team. It makes learning fun while saving you time & money.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lessonly

We use Lessonly for training and continued education. The platform allows everyone in our department to have the most up to date information and to stay on the same page. Whether it be a large policy change or a small internal tool, Lessonly makes it easy for us to disseminate the information easily and effectively.

  • Makes training easy: Allows us to focus on the content.
  • Good customer service: Fast & friendly problem solving.
  • Clean user interface: Simple to make Lessonly content, easy for agents to digest the info.
  • The search feature sometimes doesn't pull up what I'm looking for.
  • Increased knowledge sharing.
  • Increased accountability across the team.
  • Saves us time when creating training materials.
Quick & courteous customer service team has been able to solve any issues we've had so far, which have been minimal.

Do you think Seismic Learning delivers good value for the price?

Not sure

Are you happy with Seismic Learning's feature set?

Yes

Did Seismic Learning live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Seismic Learning go as expected?

Yes

Would you buy Seismic Learning again?

Yes

Lessonly is easy to use and makes learning fun. The simple user interface allows us to create new content quickly, track our agents' progress, and make sure everyone at the company has access to the tools they need to do their job. Max Yoder spoke to our team and was very inspiring as well!

Seismic Learning Feature Ratings

Course authoring
10
Course catalog or library
8
Player/Portal
8
Learning content
7
Progress tracking & certifications
8
Assignments
8
Learning reporting & analytics
9
Social learning
7