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Using BigMachines is like going digital, anything else is analog
Updated April 08, 2015

Using BigMachines is like going digital, anything else is analog

Dave Haizlip | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • BigMachines provide us with a central repository for all our products and services.
  • Allows all our technical sales staff access to configuring and architecting a complete end-to-end solution for our customers.
  • Speeds up the time it takes for our sales team to configure, price and quote a solution.
  • Error messages need to be more specific, in some cases, the message is so generic it's difficult to locate the issue.
  • The product needs the ability to modify and update itself. Updates to the parts catalog and data tables are file uploads or manual screen updates.
  • Reporting and report generation tools are very difficult to compose and update (Another example of where fault messages need to be improved).
  • More features and functionality with the BML scripting language.
  • More build-in screen formatting controls.
  • Ability to call a function with a function or UTIL.
  • Faster turnaround of quotes.
  • Ability to copy and run multiple iterations.
  • Reduced time to provide the final proposal document.
I would hire a consultant or an experienced BMI developer for the initial build. Even if it's just for one product-line. They can show you a lot the product can do right up front. And help with the initial design. Trying to build the product without any experience will result in a lot of rework and changing directions with your build. They can also teach you how to navigate with the vendor and bypass a lot of trial and error.

Using Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

I'm continually amazed at the flexibility this tool has provided. I've been able to configure all of our products and services without overhauling our way of doing things. The changes we made while implementing BigMachines were to improve our CPQ process, not because we had to match our quoting process to the way BigMachines worked. It's allowed us to formalize our processes and approvals the way we should have been all along. Very cool tool.

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Implementation

  • Professional services company
We hired a company called Pierce Washington to help us with the initial build. I liked them so much I now work for them. (smile)