Oracle Service Cloud Review
April 01, 2019
Oracle Service Cloud Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Service Cloud
It is being used as our whole business platform. We staff nurses, provide services at onsite flu vaccine clinics, ship, invoice and bill as well all out of Oracle Service Cloud.
- We are able to track our clinics, ship our products, track our shipments
- Staffing of the nurses is easily done out of Oracle Service Cloud
- Reporting for our clients is also easily done out of Oracle Service Cloud
- Sometimes the system is so robust it can cause a few issues for smaller companies
- When the system updated it changed many things in our platform that we had already fixed, which in turn caused many issues
- We are still in the negative ROI as we are trying to still build our platform. Has been a bit of a difficult transition from our old system.