Quick Base Review
Anonymous | TrustRadius Reviewer
June 07, 2018

Quick Base Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Quick Base

Multi-department usage, helps track ordering, contracts, accounts, service levels, field services.
  • Ease of app build and customization
  • Managing users
  • Add-ons
  • Mobile
  • More app add-ons
Yes but not where it should be, need to be more digital
Ease of app building and customization
It's fairly easy but cross table connection could be easier
  • Building and deploying business applications faster
  • Improving our ability to drive insights from our data
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
No not yet, we need to be more diligent and make better use
Updating records, formulas, rules, users, etc are easy
All around suited for any business platform

Using Quick Base

130 - Accounting, sales, field service, customer service
  • Field service
  • Accounting
  • HR
  • To be utilized
  • Mobile
  • CRM
  • Update old apps
Ease of use, design, customization

Evaluating Quick Base and Competitors

Not Sure - Not sure
  • Price
  • Product Features
  • Product Usability
Ease of use and reliability

Quick Base Implementation

Yes - Field service, customer service, accounting
Change management was a big part of the implementation and was well-handled - Planning implementation
  • Change
  • Data collection
  • Table reference

Quick Base Training

Quick Base Support

Good response
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - Don't utilize
Yes - Yes it was
When someone deleted an app, support was able to retrieve and repurpose

Using Quick Base

It's easy to use
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Forms
  • Reports